Job details

IT Support Specialist

Vannevar Labs is seeking an IT Support Specialist to provide technical support and assistance to internal staff members. The ideal candidate will ensure smooth IT system operations and provide timely issue resolutions.

Skills

Strong knowledge of Windows/MacOS operating systems
Experience providing support to remote users
Familiarity with Azure AD and the Microsoft 365 Suite

Responsibilities

Respond to IT support requests via phone, chat, or remote support tools
Diagnose and troubleshoot hardware and software issues
Administer user access and permissions within IT resources
Coordinate user on/offboarding activities
Provide technical training and support to end-users
Maintain accurate inventory of company-owned IT assets

Benefits

Health, dental, and vision insurance
100% remote - work from anywhere in the US
401k matching
Mental benefits
Flexible work environment
Pet and child care reimbursement during travel
Unlimited PTO

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Average salary estimate

$105000 / YEARLY (est.)

min

max

$90000K

$120000K

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