Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
C# Escalation Engineer image - Rise Careers
Job details

C# Escalation Engineer

Summary 
Data has never been more valuable and vulnerable. As cybercriminals become more sophisticated and regulations more strict, organizations struggle to answer one key question: “Is my data safe? 
 
At Varonis, we see the world of cybersecurity differently. Instead of chasing threats, we believe the most practical approach is protecting data from the inside out. We’ve built the industry’s first fully autonomous Data Security Platform to help our customers dramatically reduce risk with minimal human effort. 
 
At Varonis, we move fast. We’re an ultra-collaborative company with brilliant people who care deeply about the details. Together, we’re solving interesting and complex puzzles to keep the world’s data safe.
We work in a flexible, hybrid model, so you can choose the home-office balance that works best for you.
We are searching for a highly motivated Escalation Engineer to join our R&D team. 
The goal of the Escalation Engineering team is to provide our customers with the highest level of customer experience by providing quick solutions to complex technical problems and to ensure that they get value from the entire Varonis products portfolio by setting quality standards. The team extracts and analyzes a huge amount of data from the latest IT technologies available today. Our Escalation Engineers must learn fast and adapt to quickly changing technology in order to maintain and develop our product line. The Escalation Engineer investigates issues related to our product suite and provides timely resolution while coordinating with other technical groups in the company. Our Escalation Engineers are our go-to resource for our most challenging customer cases, which can include technical complexity or politically charged escalations. 
Responsibilities
  • Analyze, diagnose, and debug complex product issues, and deliver engineering solutions to them  
  • Create and implement fixes  
  • Take ownership of escalations and drive towards resolution  
  • Act as a technical focal point in cooperative relationships with other internal groups  
  • Work closely with our software development teams from various product components to deliver success  
  • Acquire both broad and in-depth product knowledge  
  • Create and improve documentation to train support engineers to resolve support cases  
  • Demonstrate strong interpersonal and communication skills  
  • Push for solutions and interact with people from various other teams  
Requirements
  • 3+ Years of backend development in C#, .NET 
  • Experience in hands-on debugging and troubleshooting processes, multi-threaded products, on large scale environment 
  • C++ Experience is an advantage 
  • SaaS Experience is an advantage 
  • Developing using Microsoft SQL, T-SQL – Advantage 
  • Great interpersonal skills 
  • High sense of urgency 
  • Ability to solve a complex problem in a timely manner   
  • Fast technology adaptation  
  • Independently driven, proactive, accountable, reliable, team player  
Additional Skills
The following additional skills are nice to have:
  • Experience developing distributed micro-services - Advantage 
  • Experience in cloud development - Advantage 
  • Experience in SaaS development - Advantage 
  • Experience with windows internals (Win API)  
  • Work and use of Microsoft environments (Windows Server, NTFS, Active Directory, Exchange, LDAP, IIS, GPO)  
  • Solid understanding of data structures, design patterns, and algorithms  
  • Experience with large-scale software projects  

Founded in 2005, Varonis is a cybersecurity company focused on data security and analytics. They specialize in protecting enterprise data; confidential customer, patient, and employee data; financial records; strategic and product plans; and other...

13 jobs
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
October 25, 2024

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
Other jobs
Company
Posted 7 days ago
Company
Posted 3 years ago
Mission Driven
Rise from Within
Inclusive & Diverse
Customer-Centric
Rapid Growth
Friends Outside of Work
Empathetic
Social Impact Driven
Work/Life Harmony
Company
Varonis Remote No location specified
Posted 6 days ago
Company
Varonis Remote No location specified
Posted 9 days ago