Vast is looking for an IT Support Specialist to provide day-to-day technical support to internal employees, ensuring system operations run smoothly in support of the company's mission in space exploration.
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Skills
Strong problem-solving skills
ITSM tools experience
Technical troubleshooting
Excellent communication and interpersonal skills
Active Directory or LDAP knowledge
Responsibilities
Provide help desk support and resolve technical issues
Maintain and support enterprise resources and network-enabled devices
Troubleshoot Windows and MacOS systems
Perform hardware and software upgrades
Onboard/offboard users and support multiple locations
Benefits
100% medical, dental, and vision coverage for employees and dependents
Flexible paid time off, paid parental leave, and disability insurance
Life insurance, catered meals, 401(k) plan, and additional perks
Equity opportunities for full-time employees
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