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Technical Account Manager (East Coast)

Vectra is a leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises. They are looking for a Technical Account Manager to foster strong relationships with enterprise customers and maximize the value derived from Vectra's cybersecurity solutions.

Skills

Understanding of network security
Customer-facing experience
Knowledge of enterprise software
Familiarity with security product lines
Understanding of TCP/IP, DNS, VPN, SSL

Responsibilities

Cultivate and nurture strong relationships with enterprise customers
Guide customers toward realizing the full potential of their Vectra investment
Provide technical expertise and support for integration into environments
Identify expansion opportunities within existing customer accounts
Assess renewal risks and develop proactive strategies
Respond to customer incidents and crises
Create and implement programs for product adoption
Monitor and report on key performance indicators
Travel to customer sites as needed

Education

Relevant Bachelor's degree, preferably in computer science or related field

Benefits

Competitive base pay
Incentive plan eligibility
Employee equity plan participation
Health care insurance
Income protection / life insurance
Retirement savings plans
Behavioral & emotional wellness services
Generous time away from work

To read the complete job description, please click on the ‘Apply’ button

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FUNDING

DEPARTMENTS

Account Management

SENIORITY LEVEL REQUIREMENT

TEAM SIZE

LOCATION

Hybrid, based in Recife, Brazil

SALARY RANGE

$140,000/yr - $170,000/yr

EMPLOYMENT TYPE

Full-time, hybrid

DATE POSTED

November 17, 2024

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