Customer Success Representative (AMERS)

Skills

• Superb customer service skills
• Excellent verbal and written communications skills
• Exceptional organizational skills
• Experience compiling, querying, analyzing, and reporting data

Responsibilities

• Manage renewal of contracts in assigned territory
• Upsell and cross-sell Veeam products
• Ensure customer success and retention
• Handle customer and partner inquiries related to quotes and pricing
• Record all activities on customer/partner record in Veeam's CRM system

Education

• Bachelor’s Degree in related field

Benefits