Strategy and Operations Manager, Marketplace

About Veho

Veho is the post-purchase experience company that unlocks the potential of everyday consumers and brands to fully participate in e-commerce. Building an entirely new end-to-end logistics infrastructure, powered by the latest technology and designed for the modern era of shopping, Veho is reinventing shipping, and all parts of the post-purchase experience as we know it. By removing the pain from delivery and returns, Veho is creating powerful opportunities for brands to engage and build deep loyalty with their customers like never before.

About the Role

Veho uses a network of independent contractor drivers to complete last-mile package deliveries to customers. The Driver Marketplace team is responsible for a) growing the network of drivers in line with expected delivery volume, b) improving the driver experience on the platform to increase retention and engagement, c) helping achieve our high standards for on-time delivery and overall delivery quality and d) building, pricing and selling routes. We are a highly capable, diverse, values-driven team, and we’re looking for strong candidates to help achieve our ambitious goals.

In this role, you will need to develop deep expertise and understanding of how Veho’s processes, systems, and resources work, and how to use them to drive positive outcomes. Candidates must be comfortable working with data and leading analysis independently. Our team is data and insights-driven, so you’ll need to be comfortable combining both qualitative and quantitative insights to make decisions. You must also be able to translate these insights into action and have the ability to manage the implementation and execution of complex projects across multiple stakeholder groups.  

This is a unique opportunity to be a part of a fast-growing team with massive potential for career growth.

A great candidate:

• Minimum of 2 years of experience that includes project management, analytics, and/or problem-solving

• Conducts analysis independently and translate this into clear, actionable insights

• Leads execution of complex initiatives and processes using project management best practices

• Can think critically about problems and priorities and isn’t afraid to challenge the status quo

• Has a strong desire to challenge themselves, learn, and grow

• Is detailed-oriented and an excellent verbal and written communicator

• Thrives in a fast-paced environment and is comfortable shifting priorities based on new insights and business needs

• Is proficient in SQL

What you bring: 

• 2+ years of experience that includes project management, analytics, and/or problem-solving

• Is excited about digging deep into the data, isn’t afraid to challenge the status quo, and can develop scrappy approaches to test and learn

• Can translate complex analyses into actionable insights tied to business goals detailed-oriented and an excellent verbal and written communicator

• Thrives in a fast-paced environment, and is comfortable shifting priorities based on new insights and business needs

• Can lead execution of complex initiatives and processes using project management best practices

• Can effectively collaborate with other teams across the organization a self-starter and has a desire to learn and grow

• Strong alignment with Veho’s values

• 2+ years in consulting, investment banking, private equity, logistics, operations management, or a high-growth startup is preferred

• Prior experience in a high-growth marketplace business is helpful but not required

• Familiarity or proficiency with SQL required

Veho is a growth company that looks for team members to grow with it. Veho offers a generous ownership package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Veho employee shares one galvanizing mission:  to revolutionize the world of package delivery by creating exceptional experiences for customers and drivers.  We are deeply value-driven (Team Up, Drive Impact, Take Ownership, Solve Bigger, Obsess Over Experience, Make Today Count) and care tremendously about investing in people.  We are committed to creating a diverse team and an environment that provides everyone with the opportunity to do the work of their lifetime. Veho is unable to provide sponsorship at this time. 

Veho is committed to nurturing, cultivating and preserving a diverse and inclusive work environment. Empathy and respect for each other is core to our values and a central part of working here every day. The diversity of our employees, drivers and applicants is welcomed and encouraged.

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