Job details

Vendor Management Associate

Are you an analytical problem solver with strong interpersonal skills? Do you have a passion for customer service and an interest in problem-solving? Individual Life is looking for a qualified candidate to join its Vendor Management Office (VMO). As Vendor Administrator, you will help create a seamless underwriting experience for our applicants and ensure vendor adherence to performance and billing standards.

You are

Customer focused with strong written and verbal communication skills
Diligent, exhibiting a high degree of accuracy in all responsibilities
Organized with strong time management skills and the ability to multi-task
An out-of-the-box, critical thinker
Comfortable with basic math and number crunching
Adept at identifying patterns and trends in data
Agile and flexible
Ambitious and excited to learn
A teammate, while also being able to work independently
A resourceful self-starter

You will

Order and retrieve vendor requirements requested by underwriters
Deliver a 5-star experience to underwriters, agencies, and customers by identifying and thoroughly addressing vendor-related complaints, issues, and requests
Identify billing discrepancies and potential credits through thorough, creative, and timely auditing of monthly invoices.
Perform proactive audits of vendor performance.
Coach agency employees on vendor processes and expectations.
Provide support to Vendor Manager for pilots and projects.

You Have

3-5 years of administrative support experience
Insurance experience a plus
Proficiency in Word, Excel, and PowerPoint

Location & Travel

The primary location for this position is remote with an “at home” work arrangement. Occasional travel to Bethlehem, PA will be required.

Salary Range

$46,310.00 - $69,462.50

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.

Health Care

Choice of [high deductible/copay] medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefits
Dental plan
Vision plan
Health care accounts – flexible spending, health reimbursement, and health savings accounts
Critical illness insurance

Life and Disability Insurance

Company-paid Life and Disability insurance plus voluntary supplemental coverage
Accident insurance

Retirement and Financial

401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicable
Complimentary 1:1 financial guidance with a licensed Fidelity representative

Time Off and Remote Work

Flexible work arrangements (part in-person/part remote)
Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement
Personal holidays for colleagues to use in recognition of religious, cultural, or civic days
Paid parental leave and paid family and medical leave policies

Emotional Well-being and Work-Life

Emotional well-being, mental health, and work/life resources powered by Spring Health
Wellness programs, including fitness program and equipment reimbursement
Child, adult, and elder back-up care support through Bright Horizons
Adoption assistance
College planning
Tuition reimbursement
Student loan assistance
Commuter benefits in select metropolitan areas

Justice, Equity, Diversity & Inclusion (J.E.D.I.)

Employee Resource Groups that advocate for inclusion and diversity
J.E.D.I. certification and training programs
Matching gifts/volunteering

Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact

applicant_accommodation@glic.com

By Guardian Life

In 2021, we expanded our purpose as an organization to inspire well-being™. We established Guardian’s North Star going forward and began a three- to five-year process of transformation and progress. The effort gained momentum last year across our ...

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FUNDING

Private

INDUSTRY

Insurance Carriers

TEAM SIZE

5001-10000

LOCATION

Hybrid, based in New York, NY

DATE POSTED