Field Service Representative - Industrial Water Treatment

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation.

Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Ready to make a splash in water treatment? At Veolia, we're on a mission to create a cleaner, more sustainable world by helping cities and industries efficiently manage their resources. We take immense pride in our diverse and inclusive team, celebrating the valuable contributions of individuals from all walks of life. We welcome diverse applicants to fuel our success, especially those interested in applying their expertise and problem-solving skills to our on-site technical roles!

Veolia's Chemical & Monitoring Solutions (CMS) division is seeking a Field Service Representative (FSR) to join our team. As the FSR, you'll become an integral part of Veolia Water Technologies &Solutions (WTS), a global frontrunner in water recovery, treatment, and reuse.

You'll be responsible for delivering top-notch on-site technical customer service, including conducting chemical tests, maintaining chemical feed and control equipment, managing chemical inventories, providing technical recommendations, and compiling detailed service reports. Your contribution will support Veolia’s commitment to delivering sustainable water solutions across diverse applications such as food and beverage, municipal water, microelectronics, and heavy industrial wastewater treatment, underlining your critical role in achieving our mission to resource the world.

Here is what this opportunity will offer you:

• Impactful Work and Professional Development: Leverage your expertise and education to positively impact the planet's resources and elevate your skills and career through our superior technical training, designed to foster long-term expertise.
• Competitive Compensation and Benefits: Enjoy competitive pay complemented by a comprehensive benefits package from day one, including health and dental benefits, in a culture that prioritizes safety and inclusivity for all employees.
• Flexibility and Perks: Benefit from the autonomy to work from home and manage your workload effectively, along with the personal use of a company vehicle, with gas expenses covered, enhancing your work-life balance. 

Key Responsibilities:

• Equipment Installation and Maintenance: Install and service chemical feed and water treatment equipment, perform water analysis, collect samples, troubleshoot and repair pumps, instruments, and control panels, and conduct preventative maintenance on chemical feed pumps, controllers, and instrumentation at designated customer sites.
• Technical Consulting and Support: Act as a technical consultant and liaison with customer management and technical counterparts, providing essential service and support. Offer knowledge and support to account managers on the company’s newest technologies for digitization and chemical feed and control solutions, including training and information sessions.
• Operational Excellence and Resource Management: Ensure the operational integrity and excellence of water treatment systems through meticulous calibration of feed pumps and controllers, maintenance of feed rate charts and log sheets, and management of inventory for spare parts, reagents, sample containers, and shipment containers for both routine and special samplin and analysis.

• At least 2 years of experience in a laboratory, plant-site (e.g., steel, refining), or maintenance role, with a high-school diploma or other degree in chemical studies or related field preferred.
• Demonstrates familiarity with water treatment processing.
• Interpersonal and Analytical Skills: Possesses strong communication and interpersonal skills, with a customer service and results-oriented approach, complemented by robust analytical skills and business acumen. A team player who is also capable of working independently with minimal supervision after proper training.
• Technical Proficiency and Mathematical Skills: Able to read and interpret instruction and safety manuals, with hands-on and proactive working style.
• Exhibits solid mathematical skills, capable of performing math operations in all units of measure, including whole numbers, fractions, decimals, ratios, and percentages.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.