Business Analyst II

We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable.

Are you a self-motivated and engaged professional looking for opportunities to further your career in a highly customer interfacing role? Are you a curious problem solver looking for a new challenge? If you are a detail oriented, resourceful professional with good communication skills, please read on…

We are seeking a Workers’ Compensation Business Analyst who will be involved in managing our clients and client activities, which includes product support for our Workers’ Compensation division.

Your primary responsibility will be to support the growth and enhancement of ISO's product offerings in the Workers Compensation area, by managing client activities on the “front line”.  This includes focusing on data analysis, problem solving, product design, client support and data delivery.  You will also file compliance data, as appropriate, with the various state regulatory authorities, and work to secure submission approval. 

This is a full-time position and is fully remote.

About the Day to Day Responsibilities of the Role

• Your daily work will be directly related to the general business operations of the wcPrism product and its customers. You will be responsible for monitoring client data and client activities, which encompasses client integrations, defect analysis and general maintenance by using an interactive ticketing system.
• You will provide support to internal ISO staff based on specific assignments and subject matter. The position will require knowledge and use of IAIABC and WCIO data reporting Standards.
• You will be responsible for keeping divisional management apprised of customer issues during and after integration as well as providing updates regarding client progress and potential red flags.
• As a member of the wcPrism team, you will need to continuously review our internal processes and procedures to ensure that they meet the needs of our clients. Based on this review, recommendations for improvement should be made when necessary.
• You must be comfortable making decisions that represent the best interests of both the client and the firm. Some of these decisions will need to be made with limited to no oversight.
• You will be responsible for participating in both external client meetings and internal meetings, where you may lead discussions of current project status, including reviewing open items and providing feedback, guidance and status where appropriate.

About You and How You Can Excel in This Role

• College degree and 2 to 3 years of experience in a client-facing services role or equivalent experience
• Customer Service/Project Management skills preferred
• Excellent troubleshooting ability required
• Excellent oral/written communication and interpersonal skills required
• Proficiency in Microsoft Office or equivalent is required
• Knowledge of IAIABC EDI Claims Standards preferred
• Knowledge of WCIO Data Reporting Standards is preferred
• Claims data reporting experience preferred
• Data processing experience preferred
• Basic data analysis skills preferred
• Must be available to travel in response to business needs

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For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.

At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed. 

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland.  We value learning, caring and results and make inclusivity and diversity a top priority.  In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.

We’re 7,000 people strong.  We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.

Verisk Businesses

Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision

Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences

Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient

Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events.

Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance

Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement

Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.

Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger

Verisk Analytics is an equal opportunity employer.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.

https://www.verisk.com/company/careers/

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https://www.verisk.com/privacy-policies/data-privacy-notice-for-employees-applicants-and-independent-contractors/