Sales Strategy and Operations Manager | Technical Programs

To be a Sales Strategy and Operations Manager at Verkada, you should ideally have at least 5 years of professional experience in roles such as consulting, private equity, or corporate strategy. A strong analytical background is crucial, with proficiency in Excel, Google Sheets, and preferably SQL or Tableau. Effective communication skills are also essential, as you'll be collaborating closely with sales reps and engineers.

The Sales Strategy and Operations Manager at Verkada takes charge of program development, operational ownership, P&L management, and cross-functional partnerships. You'll work closely with Channel sales leaders to enhance technical programs, identify sales pain points, manage technical program financials, and drive insights through data analysis—all aimed at improving the partner experience.

At Verkada, success for the Sales Strategy and Operations Manager hinges on clear operational ownership, the ability to identify and implement improvements, and strong communication across various teams. This role is designed to promote collaboration and insights that drive tangible results, setting the groundwork for the Channel team's success.

The work environment at Verkada is dynamic and fast-paced, ideal for self-starters who thrive in a startup culture. As a Sales Strategy and Operations Manager, you can expect to manage competing priorities and adapt to changes, providing a stimulating atmosphere that fosters innovation and growth.

Verkada values a high-impact self-starter mentality, excellent analytical skills, meticulous attention to detail, and superior communication abilities in the Sales Strategy and Operations Manager role. The capacity to work independently while engaging collaboratively with various stakeholders is crucial for success.

The estimated salary range for the Sales Strategy and Operations Manager at Verkada is between $130,000 and $210,000 annually. Additionally, Verkada offers a comprehensive package that may include sales incentives, discretionary bonuses, and Restricted Stock Units (RSUs) based on the role and performance.

The Sales Strategy and Operations Manager at Verkada plays a pivotal role in enhancing the technical capabilities of partners, driving operational improvements, and contributing to strategic decision-making within the organization. Your work will directly impact the overall success and efficiency of the Channel team.

In your response, focus on the objective of the program, the challenges you faced in implementation, and how you measured its success. Emphasize your strategic approach and your ability to adapt based on the results.

Demonstrate your organizational skills by discussing techniques like using prioritization matrices, keeping stakeholders in the loop, and being flexible. Share a specific example showcasing your ability to manage multiple priorities effectively.

Discuss your experience with tools like Excel, SQL, or Tableau, and explain how you have harnessed data to drive strategic insights or decision-making. Be ready to provide examples of reports or dashboards you created.

Provide a clear example highlighting the initial state of the process, the steps you took to improve it, and how the changes led to measurable results. Focus on your critical thinking skills and initiative.

Share your strategies for establishing and nurturing relationships, such as regular communication, conducting feedback sessions, and being responsive to their needs. Highlight the importance of trust and collaboration.

Detail your approach to gathering data and feedback, analyzing sales metrics, and collaborating with sales teams to uncover challenges. Explain how these insights would inform your strategies for improvement.

Emphasize the importance of clear, concise, and respectful communication. Provide examples of how you've successfully navigated discussions between technical and non-technical team members to foster understanding.

Discuss your understanding of financial metrics relevant to sales programs and your experience managing budgets. Highlight your analytical capabilities to forecast revenue and expenses effectively.

Identify metrics such as partner engagement rates, sales growth, revenue generated from programs, and customer satisfaction scores. Explain your rationale for why each metric is critical to success.

Provide a specific scenario where you encountered pushback, outlining your conflict resolution and negotiation skills. Focus on how you communicated the value of change and garnered support.