Account Manager (Remote)

Location

Remote

Type

Full time

Department

Sales and Retention

Join our growing team at Vetcove, and help us transform how veterinarians buy the supplies they need to keep America's pets healthy. Vetcove's eCommerce and mobile platforms enable veterinary practices to compare and buy from all of their vendors in one place. Our community of more than 17,000 veterinary hospitals employs tens of thousands of veterinarians, and delivers care to many millions of animals every year across all 50 states. We’re a growing team on a mission to modernize the $50B+ animal health industry. Simply put, Vetcove helps veterinary organizations spend more time giving care, and less time shopping and comparing across vendors to supply their practices. Vetcove is a Y Combinator and venture-backed growth stage company with notable investors in Silicon Valley and NYC. We're looking for exceptionally talented and passionate people to join our growing team. 

What You'll do

• Act as the main point of contact for all client day-to-day communication and oversight
• Craft agendas, host weekly meetings, and stay on top of actions items for key accounts 
• Collaborate with cross-functional counterparts to ensure you’re up to speed on the latest business initiatives for the Vetcove product and can communicate such initiatives to clients
• Project manage catalog updates, marketing campaigns, and ad hoc reporting requests for key accounts 
• Analyze account performance and create presentations to deliver performance updates and optimization opportunities to key stakeholders 
• Work with product and engineering on client feedback loop, bug identification and resolutions 
• Work with onboarding and implementation to on-board new acquisition clinics 
• Nurture Corporate relationships to drive affinity, loyalty, and trust in the Vetcove HD platform 

You Should Have

• 1+ years in account management
• Exceptional verbal, written, and presentation skills; comfortable in front of Senior leadership contacts 
• Excellent time and process management skills
• Experience in developing client facing reports with actionable insights and recommendations 
• Experience in developing and presenting data analyses and partner business reviews 
• Strong working knowledge of entire Microsoft Office suite, with an emphasis on PowerPoint and Excel
• Interest in client relationship building and willingness to travel for client-facing events 
• A strong desire to learn and define an emerging function in a rapidly growing and dynamic startup environment

Benefits

• 100% remote within the USA
• Medical, Dental, and Vision Insurance  
• Automatic 401k contribution
• Employee referral program
• At home office set up 
• Bi-annual company retreats 
• Open vacation policy 
• Equity
• Monthly team events

Please note we are unable to sponsor work visas at this time.

Attention all job seekers! We want to ensure that you’re well-informed about a serious matter affecting the job market. It has come to our attention that scammers are operating in the industry, impersonating employees and attempting to deceive savvy applicants like you. Here’s what you need to know:

1. Our job listings are exclusively available on official sites (our careers page, LinkedIn, BuiltIn, and Indeed). Be cautious of other sources claiming to represent us or any organization that you’re interested in. Stay on the lookout!
2. Authentic communications from our company will only come through verified email addresses and phone numbers. If you receive unexpected messages or calls, exercise caution and verify their authenticity. Don’t let scammers catch you off guard!
3. It's essential to independently verify the legitimacy of any job postings you come across. Visit our official careers page to confirm the validity of any openings. Stay proactive and protect yourself!
4. Remember that during the application process, we will never request sensitive personal or financial information from you. Be wary of anyone asking for such information. Keep your personal data secure!
5. If you suspect any fraudulent activity or encounter suspicious individuals, please report it immediately to our recruiting department. By working together, we can combat these scams and keep the job market safer for everyone.

We understand the importance of your job search and want to ensure your experience is positive and secure. Always exercise caution and stay scam-smart!

Vetcove is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We are dedicated to providing a work environment free from discrimination, harassment, and retaliation. It is our policy to provide equal employment opportunity to all applicants in accordance with all applicable laws and regulations. If you require accommodations during the application or interview process, please let us know and we will make every effort to accommodate your needs.