Via is transforming transportation with innovative technology. We are seeking a Field Operations Manager to oversee operations and drive growth in a dynamic environment.
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Skills
Project management
Customer service
Operational process refinement
Team leadership
Communication
Responsibilities
Ensure operational excellence and an unbelievable customer experience
Oversee operations in person
Manage driver supply to meet demand expectations
Implement creative solutions to operational issues
Respond to driver feedback and live customer issues
Collaborate with interdisciplinary teams
Analyze metrics to identify inefficiencies
Education
Bachelor’s degree preferred
Benefits
Free medical plans
401K matching
Comprehensive benefits package
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