Via is seeking an Operations Manager to lead the Transit-as-a-Service Operations team in Minneapolis, MN. The ideal candidate will drive operational excellence, manage field operators, and contribute to continuous improvement efforts.
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Skills
Project management
Operational process refinement
Customer service
Multi-site management
Responsibilities
Manage local operations team towards operational excellence and customer satisfaction
Analyze data to drive business insights and improvements
Collaborate with interdisciplinary teams to scale operational processes and tools
Benefits
Generous benefits package including free medical plans and 401K matching
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