Via is looking for a Technical Support Specialist to provide outstanding support to partners in the mobility sector, collaborating across teams to enhance experiences with their technology.
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Skills
Technical support experience
Scripting skills in Bash/Python
Experience with AWS and Cloud environments
Communication and relational skills
Responsibilities
Develop a nuanced understanding of Via's technology and best practices
Troubleshoot and fix technical issues on complex systems
Manage support know-how and customer problem solving
Collaborate with R&D, Partner Success, and operations
Education
Bachelor’s Degree
Benefits
Generous benefits package
Free medical plans
401K matching
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