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Job details

Technical Support Specialist - job 2 of 2

Via is looking for a Technical Support Specialist to provide outstanding support to partners in the mobility sector, collaborating across teams to enhance experiences with their technology.

Skills

  • Technical support experience
  • Scripting skills in Bash/Python
  • Experience with AWS and Cloud environments
  • Communication and relational skills

Responsibilities

  • Develop a nuanced understanding of Via's technology and best practices
  • Troubleshoot and fix technical issues on complex systems
  • Manage support know-how and customer problem solving
  • Collaborate with R&D, Partner Success, and operations

Education

  • Bachelor’s Degree

Benefits

  • Generous benefits package
  • Free medical plans
  • 401K matching
To read the complete job description, please click on the ‘Apply’ button
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$65,000/yr - $75,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
August 9, 2024

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