Job details

Vice President of PACE and Older Adult Services

Impact Lives, Impact Community

Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country. With over 62 sites, over 227,000 patients, and over 417,000 visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population. We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff.

Job Roles

Applies systems thinking when developing and maturing programs so that synergies with FHCSD clinical and administrative programs are achieved.
Responsible for the oversight and administration of PACE Program to include effective planning, organization, administration and evaluation.
Responsible for maintaining compliance with all state and federal program requirements, obtaining and maintaining certification under CMS and California Department of Health Care Services regulations, guidelines and laws.
Responsible for ensuring that decisions about medical, social and supportive services for PACE participants are made appropriately, based on need, and not unduly influenced by fiscal management.
Responsible for overseeing the hiring, training, and development of multiple interdisciplinary teams across several physical locations and ensuring the consistency of processes and procedure across those locations.
Responsible for overseeing all marketing and census development activities for PACE Program with the goal of meeting enrollment targets through community engagement and nurturing referral streams from FCHSD primary care.
Responsible for the financial accountability and viability of the PACE Program.
Develops a strong culture that insists on high standards for quality of care, supportive of patient or participant satisfaction, applies data-driven decision making, and results in low employee turnover.
Applies data analysis in assessing program performance, justifying program modifications and expansions and program evaluation.
Ensures a robust quality assurance program is in place for the PACE program where outcome measures are benchmarked to applicable industry standards.
Develops and directs the successful implementation of an array of Older Adult programs designed to meet the needs of FHCSD’s elderly population.
Ensures FCHSD clinicians are educated on Older Adult Services and PACE with the objective that Older Adult Services and PACE are viewed as a valuable resource.
Provides effective representation of FHCSD in the community through interactions with partners, funders, policy makers, and community groups. Build and maintain linkages to ensure effectiveness of programs and services.
Build positive relationships, inspire others to perform at a higher level, and retain an accountable workforce.
Develops dashboards reflecting programmatic, financial, team and personnel goals. Develop and cascade those goals into a quantifiable evaluation system, with monthly “scorecards", to facilitate full transparency and ensure attainment of employee goals is a priority.

Education/Certifications/Licenses/Registrations

Master’s level education in healthcare administration or business administration.
Or equivalent combination of education and experience that provide the skills, knowledge and ability to perform the essential job duties, and which meets any required state or federal certification requirements.
7 to 10 years of experience with long term managed care preferably in a capitated setting.
Ability and means to travel as needed in a timely manner within San Diego County, to locations that may have limited access to public transportation; proof of liability and property damage insurance on vehicle used is required. DRIVER REQUIREMENTS: Age 21; Licensed for a minimum of 3 years; No violations and/or accidents within 3 years; No vehicle related suspensions/reinstatements; No DUI, reckless or felony Driving within 7 years.

Experience/Specialized skills (including Language)

Ability to quickly assess and respond to healthcare market changes, and implement and plan organizational responses.
Excellent oral and written communication skills.
Prior experience working with PACE programs is ideal; strong experience working with the elderly population in a healthcare setting.
Prior experience working in an executive leadership position in a multi-disciplinary setting.
Strong operations leadership experience with multiple locations (locally).
Excellent track record at working within teams; knowledgeable of LEAN strategies, implementation, benefits.
Experience managing large-scale budgets, forecasting/capitalizing on market changes.
Extremely fluent in Microsoft Suite and other software programs necessary for tracking, performance, reporting.
Extremely proficient in the conceptualization, development and utilization of IT to support integration and maximize patient/client experience.
Strong personnel and health care financial management skills.
Skills to optimize relationships with other organizations and programs.

Physical Requirements/Working Environment

Bending (neck): OCCASIONALLY (1 - 3 HRS)

Bending (waist): RARELY (0-1 HRS)

Carrying 0 - 10 lbs: RARELY (0-1 HRS)

Carrying 11 - 25 lbs: NEVER

Carrying 25 - 50 lbs: NEVER

Carrying 51 - 75 lbs: NEVER

Carrying 75 lbs: NEVER

Climbing (ladder): NEVER

Climbing (stairs): RARELY (0-1 HRS)

Driving: To drive from one clinic or another, or in the community: Regular Driving (More Than 3 Days/Week)

Exposure to blood borne pathogens and biohazards: NO

Exposure risk to aerosol-transmitted diseases-YES

Exposure to dust, gas, fumes, or chemicals: Office supplies

Fine manipulation: OCCASIONALLY (1 - 3 HRS)

Kneeling: RARELY (0-1 HRS)

Lifting 0 - 10 lbs: RARELY (0-1 HRS)

Lifting 11 - 25 lbs: NEVER

Lifting 25 - 50 lbs: NEVER

Lifting 51 - 75 lbs: NEVER

Lifting over 75 lbs: NEVER

Power Grasping: OCCASIONALLY (1 - 3 HRS)

Pulling 0 - 10 lbs: OCCASIONALLY (1 - 3 HRS)

Pulling 11 - 25 lbs: RARELY (0-1 HRS)

Pulling 25 - 50 lbs: RARELY (0-1 HRS)

Pulling 51 - 75 lbs: NEVER

Pulling over 75 lbs: NEVER

Pushing 0 - 10 lbs: RARELY (0-1 HRS)

Pushing 11 - 25 lbs: RARELY (0-1 HRS)

Pushing 25 - 50 lbs: RARELY (0-1 HRS)

Pushing 51 - 75 lbs: NEVER

Pushing over 75 lbs: NEVER

Reaching (above shoulder level): RARELY (0-1 HRS)

Reaching (below shoulder level): RARELY (0-1 HRS)

Repetitive use of hand: CONSTANTLY (6+ HRS)

Simple Grasping: OCCASIONALLY (1 - 3 HRS)

Sitting: CONSTANTLY (6+ HRS)

Standing: OCCASIONALLY (1 - 3 HRS)

Twisting: RARELY (0-1 HRS)

Use of Personal Protective Equipment: As established by Department Standards

Walking: OCCASIONALLY (1 - 3 HRS)

Working around equipment and machinery: Office equipment

Ages of Patients Served: Older Adults

In the spirit of pay transparency, we are excited to share the base range for this position, exclusive of fringe benefits or potential bonuses.

194,904.00 - 298,089.00

If you are hired at Family Health Centers of San Diego, your final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and/or experience. In addition to these factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is what we reasonably expect to pay for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package (more information on our benefits offerings is available here:

FHCSD Wellness – Employee Hub (gobenefits.net)

Family Health Centers of San Diego Glassdoor Company Review

3.5

Family Health Centers of San Diego DE&I Review

No rating

CEO of Family Health Centers of San Diego

Fran Butler-Cohen

Approve of CEO

By Family Health Centers of San Diego

Family Health Centers of San Diego is dedicated to providing caring, affordable, high-quality health care and supportive services to everyone, with a special commitment to uninsured, low-income and medically underserved persons.

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INDUSTRY

Health Care Services & Hospitals

TEAM SIZE

1001-5000

LOCATION

Hybrid, based in San Diego, CA

DATE POSTED

August 4, 2023