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Product Manager

About Us:

VideaHealth is a cutting-edge AI-powered solution for dentistry, developed by a team of seasoned leaders, engineers, AI scientists, and clinicians spun out of MIT. Our vision is to be the first company to diagnose a billion people globally. Our product is already used by tens of thousands of dental clinicians to improve the quality of care through faster diagnoses, increase operating efficiencies, and improved patient understanding.

About the Position:

As a Product Manager at VideaHealth, you will play a pivotal role in shaping the future of our product suite. You will be responsible for leading cross-functional teams to define, develop, and launch new features and enhancements, ensuring that our products exceed customer expectations and drive business growth.

Key Responsibilities: 

  • Customer Obsession: This is a given with most product roles, but we take this to another level. You will manage a consistent feedback loop from the customer to ensure you put them in the center of all of our decisions.  

  • Product Strategy: Develop and regularly iterate on the strategy for your product line to inspire and guide the direction of your squad and drive the desired outcomes. 

  • Market Research: Conduct market research and competitive analysis to identify customer needs, industry trends, and growth opportunities.

  • Roadmap Planning: Collaborate with stakeholders to prioritize key initiatives and features, and support GTM teams with your product roadmap.

  • Product Definition: We need someone who can understand the customer, frame the problem, and collaborate with product design and engineering to figure out how to solve the customer problem. We are not looking for detailed specification writers. 

  • Product Development: Run a lean process that includes rapid experimentation and developing regular insights to inform the product direction. 

  • User Experience: Champion user-centric design principles and ensure that product features are intuitive, engaging, and accessible, with a focus on driving self-service adoption and satisfaction.

  • Analytics & Iteration: Analyze product metrics, user feedback, and behavioral data to iterate on features, optimize user experiences, and drive continuous improvement.

  • Cross-Functional Leadership: Collaborate with cross-functional teams, including engineering, design, marketing, sales, and customer success, to ensure alignment and successful product launches

About You: 

  • Bachelor's degree in Computer Science, Engineering, Business, or a related field.

  • 3+ years of experience in product management roles, with a focus on SaaS products 

  • Entrepreneurial mindset with proven success managing products that are pre-product market fit. 

  • Strong analytical skills and experience using data-driven insights to inform product decisions. 

  • Experience working with integrations and APIs a plus 

  • Experience running experiments and rapidly iterating based on learnings. 

  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and influence stakeholders.

What We Offer: 

  • Fast paced and collaborative work culture in which you can gain experience, grow your technical skills and work on a wide variety of challenges over your time with us

  • Competitive pay, equity and benefits.

  • Agile organization where being senior translates to being a mentor and role model for others. We lead by example.

  • Technical challenges on the leading edge of innovation where software and machine learning

VideaHealth is supported by some of the best investors in the world, having raised over $27M in Venture Capital from Tier 1 investors such as Spark Capital (Twitter, SnapChat, SmileDirectClub), Zetta Venture (Kaggle), and Pillar VC (PillPack), as well as angel investors such as Frederic Kerrest (Co-founder of Okta). Our work has been featured in TechCrunch, Wall Street Journal, and many other outlets.

Don’t meet all the listed requirements? We still encourage you to apply! We are looking for the right teammate who is excited to contribute to our mission and are flexible on level of experience.

VideaHeatlh is committed to cultivating an equitable, inclusive, and supportive environment for all employees. We believe this environment creates a safe space for employees to share their experiences, brainstorm ideas, and grow their careers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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CEO of VideaHealth
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Florian Hillen
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Full-time, on-site
DATE POSTED
November 24, 2024

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What You Should Know About Product Manager, VideaHealth

At VideaHealth, we're on a mission to revolutionize dentistry with our cutting-edge AI-powered solution, developed by an incredible team spun out of MIT. As a Product Manager based in Boston, you will have a significant impact on shaping our product suite to provide features that meet and exceed our customers’ needs. Your responsibilities will include leading cross-functional teams to define, develop, and launch product enhancements aimed at improving patient care. With a commitment to customer obsession, you're expected to manage a consistent feedback loop to keep our clients at the heart of our decisions. You'll dive into market research to pinpoint trends and growth opportunities, collaborate with various stakeholders to prioritize initiatives, and frame problems before working with engineering to find solutions. Your analytical mindset will come into play as you analyze product metrics to drive continuous improvement. Working at VideaHealth means being part of a fast-paced culture where mentorship is key, technical challenges abound, and all ideas are valued. If you're ready to make waves in the dental industry and ensure our products are intuitive and engaging, we'd love to see you bring your entrepreneurial spirit to the team. Join us in our goal to diagnose a billion people globally and be part of something truly transformational!

Frequently Asked Questions (FAQs) for Product Manager Role at VideaHealth
What does a Product Manager at VideaHealth do?

As a Product Manager at VideaHealth, you play a crucial role in shaping the company's AI-powered solutions for dentistry. Your primary responsibilities include leading cross-functional teams, defining product strategies, conducting market research, and collaborating with engineering and design teams to enhance product offerings that drive customer satisfaction and business growth.

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What qualifications are needed for the Product Manager position at VideaHealth?

To qualify for the Product Manager role at VideaHealth, candidates should hold a Bachelor's degree in fields such as Computer Science, Engineering, or Business. Additionally, a minimum of 3 years of experience in product management, particularly in SaaS environments, is required. Candidates should also possess strong analytical skills and a proactive mindset toward managing products that are in pre-product market fit.

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How does VideaHealth prioritize customer feedback in product development?

VideaHealth places immense importance on customer feedback. As a Product Manager, you'll manage a consistent feedback loop to ensure that customer insights directly inform product decisions. This customer-centric approach ensures that our solutions not only meet but exceed the expectations of the dental industry and improve patient outcomes.

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What is the company culture like at VideaHealth?

VideaHealth fosters a fast-paced and collaborative work culture where innovation thrives. The environment encourages personal growth and technical skill development while emphasizing mentorship and support among team members. Inclusivity and equity are fundamental values, making it a safe space for all employees to share ideas and build their careers.

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What kind of projects will a Product Manager at VideaHealth work on?

Product Managers at VideaHealth will work on a variety of projects that focus on enhancing AI capabilities in dentistry. This includes developing new features for our existing product suite, conducting market analyses, running experiments, and collaborating with various teams to launch products that leverage the latest technology to improve clinical practice.

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What opportunities for career growth does VideaHealth offer for Product Managers?

At VideaHealth, the career growth opportunities for Product Managers are extensive. You'll work in an agile organization where seniority involves mentoring less experienced team members. The company also encourages continuous learning and offers a variety of challenges that allow you to expand your technical and strategic skills as part of an exciting journey in the AI healthcare space.

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What skills are essential for a successful Product Manager at VideaHealth?

Essential skills for a successful Product Manager at VideaHealth include strong analytical and communication skills, expertise in building user-centric products, and experience with agile methodologies. You'll also need to effectively collaborate with cross-functional teams and leverage data-driven insights to inform your product decisions to ensure compliance with market demands.

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Common Interview Questions for Product Manager
Can you tell us about a successful product you managed and what made it successful?

When answering this question, focus on a product that underwent market research and iterative development based on customer feedback. Highlight your role in driving the project from inception to launch while discussing how the product met consumer needs and ultimately contributed to business objectives.

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How do you prioritize features for a product roadmap?

To effectively prioritize features, discuss your methodology which may include using customer feedback, market research, and alignment with business goals. Please share examples of how you use frameworks like MoSCoW or RICE to manage competing priorities while continuously iterating based on new data.

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What is your experience with data-driven decision making in product management?

Share your approach to using data analytics to support product decisions. Discuss specific tools you’ve utilized to gather insights and how those insights have influenced previous product strategies and enhancements.

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How would you handle conflicting stakeholder opinions on product direction?

Demonstrate your conflict resolution skills by explaining how you would facilitate discussions that allow each stakeholder to voice their concerns. Emphasize finding common ground and relying on data to make informed decisions that reflect the business's best interests.

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Can you describe a time you negotiated with a team member or stakeholder?

To answer this question, provide a concrete example where effective negotiation led to a favorable outcome for your product. Highlight your communication skills and the importance of understanding the concerns of all parties involved while seeking collaborative solutions.

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What strategies do you employ to ensure a product's success post-launch?

Discuss your approach to post-launch activities such as collecting user feedback, monitoring metrics for engagement and satisfaction, and iterating based on the insights gathered. Share how you coordinate with various teams to ensure smooth product performance and continued alignment with user needs.

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How do you keep up with industry trends relevant to product management?

Show your commitment to continuous learning by discussing your strategies for staying updated on industry trends. This could include attending conferences, participating in webinars, reading industry publications, and being part of product management communities.

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What role does UX design play in your product management process?

Emphasize UX design's importance in ensuring user satisfaction and engagement. Explain how you advocate for user-centered principles during the development process and provide examples of how these principles have shaped successful product designs.

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How do you experiment with product features before a full launch?

Explain your experience running A/B tests and MVPs (Minimum Viable Products) to gather valid feedback early in the development process. Discuss how this experimentation informs your decisions and helps mitigate risks associated with fully launching new features.

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What tools do you use for product management?

List the tools you are familiar with, such as JIRA for task management, Google Analytics for tracking user behavior, and Trello for project organization. Explain how these tools support your workflow at different stages of the product management process.

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