Video & Web Conferencing Specialist

We Are:

Fermilab is America’s premier laboratory for particle physics and accelerator research, funded by the U.S. Department of Energy. We support discovery science experiments in Illinois and at locations around the world, including deep underground mines in South Dakota and Canada, mountaintops in Arizona and Chile, CERN in Europe and the South Pole.

We are strategic risk takers, innovators, and collaborators. We are engineers, scientists, technicians, administrative professionals. We are 1,800 employees advancing knowledge for the benefit of humankind. Fermilab has been at the forefront of particle physics for more than 40 years. We build world-leading accelerators and detectors to conduct some of the most advanced particle physics experiments possible. We collect and analyze the data from those experiments with some of the most powerful computers in the world. We conduct this research on a 6,800-acre prairie, 35 miles outside Chicago, a treasure that has been designated a National Environmental Research Park.

The Audio and Video Conference Support group is looking for a hardworking Video & Web Conferencing Specialist who is passionate about technology and helping people. You will be working with the Fermilab user community which includes Scientists, Engineers, Educators, Post-docs, Computer Professionals and Executives, providing technical assistance and support for audio video conferencing through ServiceNow tickets, phone, or chat. Additional responsibilities include account provisioning, hardware configuration, inventory management, AV system support, and special project support as needed. You will interact with internal customers and facilities management consulting and providing coordination for new A/V conference room construction and installations. The successful candidate will be a self-motivated, detail-oriented individual who can work equally well in a collaborative environment or independently.

You Will

We Are Looking For

Relocation is available for this position

Physical Activity and Work Conditions
Human Factors: Mental Concentration, Sitting, Standing, Tight Work Schedule, Visually Demanding

Fermilab is an Equal Opportunity Employer and believes a diverse and inclusive environment based on mutual respect is essential to our mission. Fermilab is committed to recruiting and developing the most hardworking people and does not discriminate in employment on the basis of race, ethnicity, color, religion, age, sex, gender identity or expression, sexual orientation, military/veteran status, country of birth, geography/postal code, disability, marital status, parental or gestational status, or other non-merit factor.

REAL-ID Requirement for access to Fermilab Campus
Fermilab and FRA requires all members of the public to produce a REAL-ID, or equivalent, to access the Fermilab Campus for interviews or career events. A list of acceptable forms of ID can be found here: If a candidate is selected for an interview but does not possess any of the equivalent documents, we may schedule a virtual interview.