Vidyard is looking for a Senior Customer Marketing Manager to lead customer marketing campaigns, drive upsell and cross-sell opportunities, prevent churn, and nurture a customer community.
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Skills
Marketing automation and CRM software proficiency
Analytical skills for data-driven decision-making
Knowledge of sales, digital marketing, and growth marketing strategies
Excellent communication and collaboration skills
Responsibilities
Build customer marketing campaigns for upsell and cross-sell opportunities
Collaborate with sales and customer success teams
Plan and execute customer ABM plays and roundtable events
Create customer case studies and success stories
Host webinars and community events
Create educational content for product adoption
Report on customer pipeline and impact of marketing programs
Benefits
Competitive pay
Comprehensive benefits
Wellness allowance
Flexible hours and unlimited vacation
Access to mental health platform and coverage
Opportunities for growth and development
Parental leave top-up
Paid volunteer hours
Employee resource groups
RRSP match
Stock options
Home office stipend
Flexible holiday program
Flexibility to work remotely or in Kitchener, Ontario
To read the complete job description, please click on the ‘Apply’ button