Consumer Insights and Analytics Research Manager - job 21 of 24

Please note:  We are unable to provide immigration sponsorship for this role.

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Are you a passionate consumer advocate who loves delivering impactful insights? Do you thrive on challenging work and enjoy collaborating with like-minded individuals? The North America Marketing team is seeking a Consumer Insights and Analytics Research Manager

As an individual contributor reporting to the Sr. Director of NA Insights and Analytics, you will lead custom research and generate new insights in collaboration with the NA Marketing Services team. Responsibilities include end-to-end research - Qualitative and Quantitative Research project management, data analysis, developing presentations, sharing insights, and utilizing internal analysis and visualization tools. This position is based at Visa's headquarters in Foster City, California.

• Over 5 years of market research experience, specializing in comprehensive project management for both qualitative and quantitative studies. Skilled in storytelling and adept at extracting compelling insights from complex data
• Oversee and drive the success of research initiatives by developing comprehensive research plans, creating thoughtful questionnaires, conducting analysis, and reporting findings. Efficiently manage resources and time to ensure deadlines are met.
• Independently consult with senior business partners to translate business questions and challenges into research objectives that inform decisions.
• Strong analytical skills with proficiency in working with complex datasets to derive compelling and actionable insights.
• Excellent numerical skills and attention to detail.
• Experience with statistical analysis and data visualization tools.
• Proven ability to manage and collaborate with both external partners and internal stakeholders.
• Ability to manage multiple research projects simultaneously, ensuring timely and high-quality deliverables.
• Strong storytelling skills to effectively communicate research findings and insights.
• Exceptional communication and presentation skills.
• You will be a critical member of the Insights and Analytics center of excellence that supports Visa's North America marketing services organization.
• You will be a leader operating according to Visa’s leadership principles in every aspect of your role.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.