Manager, Value-Added Services Strategy - job 19 of 20

As a Manager of Value-Added Services Strategy, your main responsibilities include guiding the strategic planning process, leading projects on multi-year strategy development, collaborating with various stakeholders, and communicating key recommendations to senior management. Additionally, you will manage day-to-day project activities, conduct market research, and synthesize your findings into strategies that align with company goals.

The ideal candidate for the Manager, Value-Added Services Strategy position will have a strong track record in strategic planning and project management, with a proven ability to drive workstreams and collaborate across departments. High emotional intelligence (EQ) and intelligence quotient (IQ) are essential for effectively managing senior stakeholders and navigating complex business challenges.

In your role as the Manager of Value-Added Services Strategy, you will support the executive team by developing thought leadership materials for internal meetings and external forums. Your strategic insights will aid in decision-making and ensure that executive teams are well-informed about the latest market trends and business opportunities.

You will handle various projects aimed at enhancing our value-added services, including long-range strategy initiatives, portfolio diagnostics, and assessment of potential acquisitions. Each project presents unique challenges, requiring strong analytical and communication skills to recommend solutions that have far-reaching business impacts.

As a Manager, Value-Added Services Strategy in our San Francisco office, you’ll work in a hybrid environment—spending three days a week in the office and the remainder working remotely. This flexibility allows you to maintain a balance between professional responsibilities and personal commitments while collaborating closely with your team.

When answering, you should highlight specific projects where you led strategic planning efforts, emphasizing the outcomes and any quantitative metrics that demonstrate success. Discuss your approach to aligning strategies with organizational goals and how you navigated challenges.

To effectively manage multiple stakeholders, outline your approach to communication, setting expectations, and engaging regularly to provide updates. Mention specific tools or methods you use to ensure all parties are informed and invested in the project's success.

Highlight the analytical frameworks you are familiar with, such as SWOT analysis or PESTEL analysis, and give examples of how you've utilized these methods to drive strategic initiatives in your previous roles.

Select a particular challenge and outline the problem, the steps you took to address it, and the results. Emphasize your problem-solving skills and the strategies you applied to navigate through difficulties.

Discuss your approach to collaborating with leadership and teams across the organization, including regular check-ins and alignment meetings to verify that strategic initiatives support the company's overarching goals.

Mention any specific project management tools you've used, such as Asana, Trello, or Microsoft Project. Explain how these tools have enhanced your ability to manage projects and keep teams organized.

Detail your process for conducting competitive analysis, which might include researching competitors, identifying market gaps, and synthesizing this info into actionable insights for strategic decision-making.

Share your strategies for conveying complex information clearly and concisely, including the use of visuals or data to support your recommendations. Tailoring your communication style to fit the audience is key.

Share a specific initiative, explaining your role, how you structured the project, and its outcome. Use metrics or testimonials to illustrate the impact of the initiative.

Stress the importance of open communication, mutual respect, and understanding different team dynamics. Provide examples of techniques you've employed to foster collaboration and achieve common goals.