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Network, Endpoint, Cloud Product Manager - job 6 of 6

Our Workplace Technology services across Network, Client, and Cloud Environments are pivotal in shaping and maintaining the technological infrastructure integral to the efficiency, security, and innovation of our corporate environment.

The Corporate Network, Client Engineering, and Cloud Engineering teams work in concert to deliver best-in-class experiences. The Corporate Network team ensures robust and secure connectivity across the organization by overseeing the engineering roadmap and infrastructure requests for VPN, Wired, and Wireless LAN. The Client Engineering team manages endpoint roadmaps, including Azure Virtual Desktop, Windows 365, Windows Auto Pilot, JAMF Cloud, and JAMF Protect, while handling technical security requirements for desktop OS and browsers. The Cloud Engineering team drives the cloud solutions roadmap, covering the Microsoft 365 environment and services like Office 365 Hybrid Infrastructure and Microsoft Purview, focusing on data protection, governance solutions, and cloud application tooling. Together, these teams ensure a seamless and secure technological environment that enhances productivity and innovation.

Candidates should be passionate, self-driven and resourceful, creative problem solvers with can-do attitude, have exceptional organizational skills, written and verbal communication skills, be an analytical and structured thinker as well as with significant experience in customer/partner interaction, management and software/hardware solution delivery. The position will be based in Visa’s Austin, TX office.

 

Essential Functions:

  • Manage the intake process to evaluate incoming project requests for the applications you support by performing requirement elaboration, estimation and technical assessment.
  • Maintain a product backlog, facilitate backlog grooming and drive prioritization.
  • Understand User Experience, design thinking and its importance to product features and apply it to the user stories for user interface and components.
  • Deeply understand the needs of the business in utilizing critical infrastructure
  • Work with CyberSecurity, Digital Enablement and Technology Support teams to define products scope and prioritization and be flexible to iterate/change per latest developments to meet deadlines.
  • Collaborate with the Corporate Network team to oversee the engineering roadmap and infrastructure requests for VPN, Wired, and Wireless LAN, ensuring robust and secure connectivity across the organization.
  • Partner with the Client Engineering team to manage endpoint roadmaps, including Azure Virtual Desktop, Windows 365, Windows Auto Pilot, JAMF Cloud, and JAMF Protect, while effectively handling technical security requirements for desktop OS and commonly used browsers.
  • Work with the Cloud Engineering team to drive the cloud solutions roadmap, covering the Microsoft 365 environment and services like Office 365 Hybrid Infrastructure and Microsoft Purview, with a focus on data protection, governance solutions, and cloud application tooling.
  • Break down product requirements into clear, thorough, and detailed user stories for complex features and product sets.
  • Be the primary liaison between other business units, BU product managers, engineering, project managers, and other applicable groups to ensure flawless integration of new and existing feature sets.
  • Evaluate new product opportunities, bring forward POC/proposals and influence to expand our product features and solution footprint.
  • Participate in sprint planning, daily stand ups, product demos, test phases, retrospectives to ensure on time, high quality delivery.
  • Work very closely with engineering teams to ensure technical specifications and final products meet business requirements.
  • Derive insights from data and help drive decision making.
  • Maintain release plans and publish release notes to stakeholders.
  • Provide oversight to develop user guides, user training materials.
  • Partner with engineering teams in providing product demos, user training and support for adoption of features and applications.

Average salary estimate

$112500 / YEARLY (est.)
min
max
$95000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Network, Endpoint, Cloud Product Manager, Visa

Are you ready to take on an exciting challenge as a Network, Endpoint, Cloud Product Manager at a leading tech company in Austin? In this role, you will be at the forefront of transforming the technological landscape of our corporate environment. Our Workplace Technology services are vital, and your expertise will help shape our approach across Network, Client, and Cloud Environments. You'll collaborate with the Corporate Network, Client Engineering, and Cloud Engineering teams to ensure a seamless experience for our users. Your responsibilities will include managing incoming project requests, maintaining a product backlog, and driving prioritization to meet the business needs effectively. You will also work on exciting technologies like Azure Virtual Desktop and the Microsoft 365 environment, ensuring robust security measures are in place. Moreover, your knack for communication and understanding of user experience will guide you in developing clear user stories and facilitating discussions among diverse teams. We're seeking a resourceful and passionate individual, capable of analyzing complex requirements and translating them into actionable steps. Join us in Austin, where your contributions will be pivotal to enhancing productivity and innovation across our organization. If you're looking to make a real impact in the tech scene, this is your chance!

Frequently Asked Questions (FAQs) for Network, Endpoint, Cloud Product Manager Role at Visa
What are the main responsibilities of a Network, Endpoint, Cloud Product Manager at this company?

As a Network, Endpoint, Cloud Product Manager, your main responsibilities will include managing the intake process for project requests, maintaining the product backlog, and collaborating closely with various teams such as CyberSecurity, Digital Enablement, and Technology Support. You'll oversee engineering roadmaps for VPN, Wired, and Wireless LAN, manage endpoints like Azure Virtual Desktop, and drive cloud solutions. Being well-versed in user experience and design thinking is essential for developing user stories that meet business needs.

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What skills and qualifications are required for the Network, Endpoint, Cloud Product Manager position in Austin?

Candidates for the Network, Endpoint, Cloud Product Manager role should possess significant experience in customer interaction and software/hardware solution delivery. Strong organizational and communication skills are crucial. Additionally, being an analytical thinker who can collaborate effectively with engineering teams will set you apart. Familiarity with cloud technologies, user experience principles, and security requirements for applications is also highly valued.

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How does the collaboration work between different teams in the Network, Endpoint, Cloud Product Manager role?

Collaboration is key in the Network, Endpoint, Cloud Product Manager role. You will act as a liaison between the Corporate Network team, Client Engineering team, and Cloud Engineering team. This involves facilitating discussions around infrastructure requests, managing endpoint roadmaps, and driving cloud solutions roadmaps. Your ability to foster communication and align priorities among diverse business units will be essential for ensuring successful product integration and delivery.

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What kind of projects will the Network, Endpoint, Cloud Product Manager be involved in?

You will be involved in a variety of projects focused on enhancing corporate technology infrastructure. This includes managing projects related to VPNs, implementing solutions for Azure Virtual Desktop and Microsoft 365, and developing governance solutions for cloud applications. Furthermore, you'll have the opportunity to evaluate new product opportunities and influence expansions in our product features, which can lead to exciting developments within the company.

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What is the work environment like for a Network, Endpoint, Cloud Product Manager in Austin?

The work environment for a Network, Endpoint, Cloud Product Manager in Austin is dynamic and collaborative. You'll be part of a team that values innovation and efficiency, working with cutting-edge technologies. The company fosters a culture of openness where discussions and brainstorming sessions are encouraged. This collaborative atmosphere not only enhances productivity but also drives creativity, allowing you to make impactful contributions to the organization's technological advancements.

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Common Interview Questions for Network, Endpoint, Cloud Product Manager
Can you explain your experience with product management in network and cloud environments?

When answering this question, highlight your previous roles where you've managed product life cycles in network or cloud settings. Discuss the methodologies you used and how you collaborated with engineering teams to deliver successful products. Use specific examples to demonstrate your understanding of user needs and technical requirements, and how they influenced your product decisions.

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How do you prioritize features in your product backlog?

In response, discuss the criteria you use for prioritization, such as business impact, user feedback, and technical feasibility. Detail your process for backlog grooming and how you facilitate discussions with stakeholders to align priorities. Mention any tools or frameworks you've found effective for managing product backlogs.

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What challenges have you faced while managing cross-functional teams, and how did you overcome them?

Share specific examples of challenges, such as differing priorities or communication hurdles, and discuss the strategies you used to facilitate collaboration, such as regular meetings or shared goals. Emphasize your communication skills and how fostering a team spirit contributed to overcoming these challenges.

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How do you keep up-to-date with trends in network and cloud technologies?

Discuss your strategies for staying current, such as attending industry conferences, participating in webinars, or following relevant publications and thought leaders. This demonstrates your commitment to continual learning and adapting to the fast-changing tech landscape, which is crucial for a Network, Endpoint, Cloud Product Manager.

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What metrics do you consider when evaluating the success of a product?

Outline the key performance indicators you track, such as user adoption rates, customer satisfaction scores, and system performance metrics. Providing examples of how you've used these metrics to make data-driven decisions in your previous roles will enhance your response.

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How do you ensure that a product meets security requirements?

Explain your approach to integrating security into the product development lifecycle. Discuss collaborating with CyberSecurity teams from the onset, conducting risk assessments, and ensuring compliance with industry standards. Your response should reflect a proactive attitude towards security in product management.

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Describe your experience with Agile methodologies.

Share your familiarity with Agile practices, such as sprint planning, daily stand-ups, and retrospectives. Discuss how Agile methodologies have enhanced your productivity and allowed for flexibility in your project management. Providing examples of successful Agile implementations in your past roles can strengthen your response.

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Can you give an example of how you've used data to drive product decisions?

Provide a specific instance where data analytics revealed insights that led you to pivot or reinforce a product feature. Discuss the data sources you used, how you analyzed the information, and the resulting actions taken. This demonstrates your analytical skills and focus on user-driven enhancements.

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How would you approach defining user stories for complex features?

Discuss your method for understanding user needs and translating them into clear, actionable user stories. Mention techniques such as user interviews or journey mapping that help you gather insights, and emphasize the importance of user feedback in refining those stories.

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What is your strategy for launching new product features?

Detail your overall approach to product launches, including internal communication, user training, collecting feedback post-launch, and iterating on product features based on that feedback. Highlight any specific tools or strategies you've successfully implemented to ensure a smooth rollout.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, on-site
DATE POSTED
April 3, 2025

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