People Advisor, Manager - job 17 of 34

As a People Advisor, Manager at Visa, your key responsibilities will include coaching People Leaders on talent development, managing performance reviews, and guiding conflict resolution efforts. You’ll be accountable for helping leaders navigate people-related policies and initiatives while enhancing overall employee engagement. By analyzing data, you'll drive informed decisions and foster operational excellence within the team.

Ideal candidates for the People Advisor, Manager position at Visa should possess a strong background in human resources or people management, with a focus on employee engagement and leadership development. A bachelor’s degree in Human Resources or a related field is typically required, along with experience in coaching and consulting in a corporate environment. Strong communication skills and an empathetic mindset are essential for success in this role.

The People Advisor, Manager at Visa plays a crucial role in enhancing employee engagement by coaching leaders on performance management and talent development. You will facilitate discussions around annual reviews and skills development, ensuring that employees feel valued and supported. Your ability to handle conflict resolution effectively will also contribute to a positive and cohesive work environment.

In the People Advisor, Manager role at Visa, you’ll be responsible for analyzing employee engagement metrics, performance data, and compensation trends. This analysis helps to inform leadership decisions and improve HR initiatives. By interpreting these insights, you'll contribute significantly to strategic planning within the People Team.

The work environment for a People Advisor, Manager at Visa is collaborative and dynamic. As this position is hybrid, you’ll enjoy a blend of remote work and in-office collaboration. You’ll work closely with People Leaders and various teams across the organization to implement policies and practices that promote a positive workplace culture.

In your answer, focus on your experience in guiding leaders through performance management processes, including setting clear expectations, providing constructive feedback, and developing coaching techniques. Highlight your understanding of Visa's Leadership Principles and how they align with effective performance management.

Reflect on a specific example where you effectively mediated a conflict between employees or between an employee and manager. Describe the steps you took to understand each party's perspective and how you facilitated resolution, emphasizing your communication and empathy skills.

Discuss various strategies you’ve implemented or would implement, such as regular feedback sessions, recognition programs, and creating development pathways for employees. Highlight the importance of understanding employee needs and aligning them with the company’s goals.

Talk about your philosophy on talent development, including how you assess individual strengths and areas for improvement. Focus on methods you employ, such as personalized development plans and ongoing coaching, ensuring alignment with organizational objectives.

Emphasize your experience in using data to drive decisions, such as analyzing employee satisfaction surveys or performance metrics. Explain how you translate data insights into actionable strategies that benefit the organization and its people.

Outline your approach to onboarding and coaching new People Leaders, stressing the importance of building trust and establishing open lines of communication. Highlight your methods for guiding them through the responsibility of managing their teams effectively.

Discuss your familiarity with conducting annual reviews, including setting criteria, providing feedback, and facilitating discussions between managers and employees. Emphasize your ability to ensure a fair and equitable review process.

Detail the key skills required for the role, such as strong communication, empathy, conflict resolution, and analytical capabilities. Explain how these skills contribute to effective people management and successful team outcomes.

Share your experience in maintaining compliance, including familiarity with key regulations and ensuring that policies are updated and communicated effectively to all employees. Discuss how you would proactively address potential compliance issues.

Express your admiration for Visa’s commitment to fostering a positive workplace culture and its emphasis on employee development. Share how this role aligns with your personal and professional values, making you passionate about contributing to Visa's people agenda.