Product Analyst - AI Governance and Product Operations - job 4 of 22

The Product Analyst is part of the AI Governance and Product Operations team and will be responsible for supporting model risk governance and client success efforts for a high-impact, fast-growing portfolio of payment fraud risk model products. The person selected for this role will be responsible for identifying, as well as shaping and executing strategies against the biggest model risk governance and client success challenges, we face today.

The person selected for the role will sit within the product team, while partnering with product managers, data science, and frontline partners to streamline our model risk governance and client success processes, fine-tune internal workflows for client services, including transforming and coordinating model governance activities between Visa and the clients who use the products powered by Visa models. In addition, this person will support the coordination of activities with the Regional Client Servicing teams, Department-level 1st Line Risk Management function, and Enterprise-level 2nd Line Risk Management functions. The person will also represent Data Products and Solutions in client meetings involving client servicing and model governance topics.

Essential Functions

• Create and maintain internal and external model risk governance communications including, model implementation support and model release schedules.

• Ensure appropriate internal control, review, maintenance, and handling of model governance documentation. This includes supporting the continuous process improvement of standard practices, templates, and training for model risk governance.

• Serve as a contact in client-facing and internal meetings regarding model governance and client success topics for the Data Products and Solutions team.

• Capture business requirements from clients for custom data or report requests and provide regular updates to clients on progress/delivery.

• Research and respond to client model risk governance questions or documentation requests.

• Maintain internal and external frequently asked questions (FAQs) repositories for model risk governance questions.

• Streamline the delivery of model documentation and performance for Visa clients.

• Liaise with other business units, product leaders, engineering, and other applicable groups to provide best in class service to clients.

• Provide project status, action plans, and recommendations to senior leadership on an ongoing basis.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.