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Product Analyst, Identity Solutions - job 4 of 20

Visa and its subsidiaries maintain Identity, Authorization, and Fraud data across multiple systems developed and acquired over time. These comprehensive datasets, when effectively analyzed using Machine Learning/Artificial Intelligence, will yield network-agnostic tools to enhance authorization rates for our merchants and partners within the ecosystem. The Identity Graph consolidates these internal datasets along with relevant external data to construct a holistic 360-degree view of all individuals interacting with the ecosystem, thus enabling various use cases in identity-enabled fraud detection. 
In this role, you will be responsible for leading the data insights and discovery for Identity Graph & Unified Directory. You will work closely with product managers for Identity Graph and Unified Directory, understanding the key data needs to help them define the product strategy and roadmap. These platforms you will work closely touches nearly every Visa cardholder and client, supporting many other core services internally. This role is crucial in ensuring there is data driven insights baked in the product roadmap. This position reports to Visa’s Senior Director, Identity Solutions.
The ideal candidate will operate with minimal guidance in a fast-paced and ambiguous work environment, translating high-level directives into detailed deliverables independently. We seek a highly motivated individual capable of taking ownership and delivering results without constant supervision. They must demonstrate excellent interpersonal skills and executive presence, effectively communicating the vision and product to both internal stakeholders and external clients. We seek a highly skilled individual – someone who is technically proficient, can run queries to do data analysis and drive product strategy, is an innovative problem solver, and can work collaboratively with partners.

Responsibilities:

  • Work closely with the unified directory team to understand their product needs and analyze the data in Identity Graph to provide insights on the product roadmap. 
  • Lead the long-term data roadmap for Identity Graph and explore internal and external partnerships to get more sources of data.
  • Define key success metrics for POCs with vendors on partnership with Identity Graph.
  • Summarize data insights that resonates with diverse audiences who may or may not be deep into the details.
  • Work with data governance, legal & privacy teams to understand the contractual data rights for new data sources in each market for the use cases.
  • Work with stakeholders across various geographical regions and Visa product teams to understand their specific needs from the product and provide articulate data insights
  • Define requirements for data science teams to establish assurance levels, data cleansing, standardization rules, and identity resolution algorithms.
  • Work with fellow product analysts based out of India to help connect the dots on various ongoing initiatives. 
     

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Analyst, Identity Solutions, Visa

Are you ready to dive into the world of data as a Product Analyst for Identity Solutions at Visa? Based in the vibrant city of Ashburn, you'll play a vital role in transforming identity, authorization, and fraud data into actionable insights. At Visa, we pride ourselves on leveraging comprehensive datasets through advanced Machine Learning and Artificial Intelligence techniques. In this position, you'll take charge of leading data insights for the Identity Graph & Unified Directory, collaborating closely with product managers as you delve into their data needs. Your contributions will not only shape the product strategy but also enhance authorization rates for our esteemed merchants and partners. You'll be working with data that impacts nearly every Visa cardholder and client, making this a crucial role in our ecosystem. The ideal candidate is proactive, able to navigate a fast-paced work environment, and can turn high-level directives into detailed deliverables with minimal guidance. Excellent interpersonal skills and the ability to communicate complex data insights to diverse audiences are essential. Plus, your technical dexterity will enable you to run data analyses and influence product strategy effectively. In short, if you're an innovative problem solver who thrives in collaboration and drives results, we'd love to hear from you in this hybrid role, where you'll balance in-office and remote work based on team needs.

Frequently Asked Questions (FAQs) for Product Analyst, Identity Solutions Role at Visa
What are the primary responsibilities of a Product Analyst in Identity Solutions at Visa?

As a Product Analyst in Identity Solutions at Visa, your main responsibilities will include leading data insights for the Identity Graph & Unified Directory, defining the product strategy and roadmap based on data analysis, and collaborating with various stakeholders across the organization. You'll summarize insights for diverse audiences, oversee the long-term data roadmap, and work closely with the unified directory team to meet product needs. Additionally, your role will involve understanding the data governance requirements and working with data science teams to establish data quality standards.

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What qualifications are necessary to become a Product Analyst for Identity Solutions at Visa?

To be an effective Product Analyst for Identity Solutions at Visa, candidates should possess strong analytical skills, experience with data queries, and a robust understanding of product management principles. A background in data science, statistics, or a related field is beneficial. Moreover, excellent communication skills, the ability to work independently in a fast-paced environment, and a knack for translating data insights into actionable strategies are crucial qualifications for this role.

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How does the Product Analyst role at Visa impact identity-enabled fraud detection?

The Product Analyst role at Visa significantly impacts identity-enabled fraud detection by analyzing data from the Identity Graph and providing insights that enhance product efficacy. By collaborating with product managers and external partners, you'll help identify key success metrics that drive the development of tools aimed at improving fraud detection. Your analysis will play a pivotal role in providing a comprehensive view of interactions within the ecosystem, enabling Visa to better safeguard against fraudulent activity.

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What kind of work environment can a Product Analyst expect at Visa?

At Visa, a Product Analyst can expect a dynamic and hybrid work environment that mixes both in-office and remote work. This role requires adaptability in a fast-paced and sometimes ambiguous setting, making independent problem-solving and proactive decision-making essential skills. The support from teams across various geographical regions fosters collaboration while allowing you to take ownership of your projects. Visa encourages innovation and delivery of results, making it an exciting place for professionals to grow.

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What skills are essential for success as a Product Analyst in Identity Solutions at Visa?

Success as a Product Analyst in Identity Solutions at Visa hinges on a blend of technical and interpersonal skills. Key skills include data analysis proficiency, the ability to run complex queries, and a deep understanding of data governance and privacy regulations. Strong communication skills are vital for summarizing and conveying insights to both technical and non-technical audiences. The ability to work collaboratively with cross-functional teams, combined with innovative problem-solving abilities, will significantly enhance your effectiveness in this role.

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Common Interview Questions for Product Analyst, Identity Solutions
Can you describe your experience with data analysis and how it relates to the Product Analyst position?

When answering this question, provide specific examples of projects where you've utilized data analysis to inform product decisions. Discuss the tools and methodologies you used, the impact of your insights on the product roadmaps, and how you translated complex data into actionable strategies. Mention any collaborations with product managers and mention how your findings addressed customer needs.

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How would you approach understanding the product needs of the Unified Directory team?

To address this question, outline a structured approach that involves engaging directly with the Unified Directory team to conduct interviews or workshops. Emphasize the importance of understanding user feedback, analyzing existing data, and collaborating on defining measurable success metrics. Discuss how you would synthesize the information gathered to support their product strategy effectively.

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What methods do you use to ensure data quality and integrity in your analysis?

In your response, discuss the importance of data verification processes such as cleansing, standardization, and validation techniques. You could mention specific methodologies you've applied in past roles to monitor data quality and identify discrepancies. Highlight your experience collaborating with data governance and legal teams to ensure compliance and quality standards.

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How do you prioritize your tasks when working on multiple projects simultaneously?

When answering this question, share your approach to prioritizing tasks based on project deadlines, stakeholder needs, and resource availability. Discuss any tools or methodologies you use, such as Agile practices or prioritization matrices. Emphasize your flexibility and willingness to adapt as projects evolve and demands shift.

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Can you provide an example of a successful collaboration with a product management team?

For this question, recount a specific instance where your collaboration with a product management team led to a successful outcome. Detail your role, the challenges faced, how you communicated insights effectively, and the final results of the collaboration. Highlight how this experience demonstrates your ability to work cross-functionally.

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What do you believe are the biggest challenges in identity-enabled fraud detection today?

Discuss your insights into current trends and challenges facing identity-enabled fraud detection, such as evolving fraud techniques, regulatory compliance, and the need for real-time data access. Explain how the role of the Product Analyst can address these challenges through data insights and collaborative strategies, contributing to a robust fraud detection framework.

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How do you stay updated with the latest developments in data analysis and product management?

Describe your approach to professional development, mentioning resources such as industry publications, conferences, webinars, or online courses. Discuss how staying informed about technological advancements and market trends influences your work as a Product Analyst, emphasizing your commitment to continuous learning.

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What strategies do you employ to communicate complex data insights to audiences with varying levels of expertise?

When addressing this question, explain your approach to tailoring your communication style depending on the audience. Highlight techniques such as using visuals, storytelling, and breaking down data into digestible segments. Share examples of successful presentations or reports you've created to convey complex insights effectively.

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How would you approach defining success metrics for a new data-driven initiative?

Outline a systematic approach to defining success metrics that starts with understanding the project's goals and desired outcomes. Discuss how you would consult stakeholders to ensure alignment on metrics, how you might incorporate quantitative and qualitative measures, and the importance of iterative evaluation in refining those metrics.

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What role does innovation play in the work of a Product Analyst at Visa?

Explain the significance of innovation in the context of a Product Analyst's role, particularly in Identity Solutions. Discuss how embracing innovative approaches can enhance data analysis techniques, lead to new product features, and improve decision-making. Highlight examples of innovative solutions you've contributed to in previous roles and how that mindset aligns with Visa's goals.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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