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Product Manager - Visa Token Service (VTS) platform - job 7 of 24

Visa is seeking a driven and strategic Product Manager to shape the future of digital payments through the Visa Token Service (VTS) platform. As a cornerstone of Visa’s global strategy, VTS secures digital commerce and enables innovative payment experiences across channels, devices, and markets. The global VTS team delivers foundational platform capabilities that support tokenization at scale and enable next-generation solutions in close partnership with Visa’s business, technology, and client organizations.

This pivotal role sits at the intersection of platform product design, resilience, extensibility, and innovation. As part of the VTS Core Platform team, you will lead mission-critical product initiatives that define and evolve Visa’s token infrastructure. We are looking for a self-starter with deep technical fluency, strong product instincts, and the ability to drive platform thinking—balancing modular design, cross-functional alignment, and long-term scalability.

You will work closely with engineering, architecture, operations, regional teams, and global partners to define strategy, build scalable solutions, deliver reusable capabilities, and accelerate adoption across a dynamic, multi-stakeholder ecosystem.

If you are proactive, decisive, and passionate about building resilient platforms that support billions of transactions, this is your opportunity to make a global impact.

Essential Functions

  • Define and evolve product requirements, use cases, and technical capabilities for the Visa Token Service platform.
  • Drive end-to-end product delivery—from concept through launch — in an agile environment.
  • Partner with engineering and architecture to build scalable, resilient, and extensible systems.
  • Prioritize and manage a product backlog, balancing impact, risk, and strategic fit.
  • Define KPIs and success metrics to monitor performance and guide iteration.
  • Collaborate with regional and partner teams to incorporate market feedback and ensure global alignment.
  • Balance stakeholder priorities while navigating legal, regulatory, and technical constraints.
  • Contribute to platform strategy and long-term product roadmap.
  • Build cross-functional trust and drive alignment across teams without direct authority.
  • Represent VTS in client engagements and integrate partner feedback into product evolution.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$110000 / YEARLY (est.)
min
max
$90000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Manager - Visa Token Service (VTS) platform, Visa

Visa is on the lookout for a dynamic Product Manager to take charge of the Visa Token Service (VTS) platform in Foster City. If you're passionate about digital payments and want to shape the future of secure transactions, this role is for you! As a key member of the global VTS team, you'll spearhead crucial product initiatives that help shape Visa's token infrastructure, which is fundamental to our innovation in payment experiences across various channels and markets. You're expected to bring your technical expertise and product vision into the mix, ensuring our platform is resilient, extensible, and always ahead of the game. Collaborating closely with engineering, architecture, and operations teams, you'll lead product delivery from inception to launch and navigate through complex stakeholder environments. The environment is fast-paced and requires you to balance high-impact decisions with strategic foresight while setting key performance indicators that allow the team to monitor success. Your ability to foster cross-functional trust and steer alignment among diverse teams will be essential in ensuring we stay on track. If you're ready to make a global impact with your innovative approach to product management, Visa's VTS team is excited to meet you!

Frequently Asked Questions (FAQs) for Product Manager - Visa Token Service (VTS) platform Role at Visa
What are the responsibilities of a Product Manager at Visa for the Token Service platform?

As a Product Manager at Visa focusing on the Token Service platform, you will be responsible for defining and evolving product requirements and technical capabilities. You will drive the end-to-end product delivery process, from conception to launch, while managing a product backlog. This involves collaboration with engineering and architecture teams to ensure the creation of scalable and resilient systems, as well as prioritizing market feedback for global alignment. You'll also define key performance indicators (KPIs) to measure success and contribute to the long-term product strategy.

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What qualifications are needed for the Product Manager position at Visa's VTS platform?

To excel as a Product Manager with Visa's VTS team, candidates should possess deep technical knowledge coupled with strong product instincts. A background in agile project management and experience in the payment or tech sectors is highly beneficial. The ability to manage stakeholder expectations and form cross-functional relationships without direct authority is crucial, as is a proactive and decisive approach to navigating complex challenges. This role typically requires a bachelor's degree in a relevant field and proven experience in product management.

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How does the VTS platform impact the future of digital payments?

The Visa Token Service platform plays a pivotal role in enhancing the security and efficiency of digital payments worldwide. By enabling tokenization at scale, VTS allows businesses and consumers to engage in transactions with added security, reducing the risk of fraud. This foundational technology supports innovative payment solutions, helping to pave the way for future advancements in the digital commerce landscape. As a Product Manager at Visa, you're at the forefront of ensuring that these advancements are robust, scalable, and aligned with market needs.

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What kind of work environment can I expect as a Product Manager at Visa?

Working as a Product Manager at Visa's VTS platform involves a hybrid work environment where collaboration is key. You can expect a modern, agile workspace that encourages innovation and teamwork. Regular collaboration with cross-functional teams means you'll have the opportunity to engage with diverse talent and insights, ensuring that products are developed in a dynamic and inclusive setting. Flexibility is also a significant aspect of this role, as the expectation of days in the office will be confirmed by your hiring manager.

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What skills will help me succeed as a Product Manager in Visa's Token Service team?

Success as a Product Manager in Visa's Token Service team hinges on a blend of technical fluency and strong leadership skills. Effective communication and stakeholder management abilities will enhance your capacity to align diverse teams and prioritize product initiatives. A proactive mindset for identifying and solving problems is crucial, as is adaptability in navigating fast-paced environments. Moreover, having a passion for digital payments and innovation will fuel your success in driving product evolution and strategic direction.

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Common Interview Questions for Product Manager - Visa Token Service (VTS) platform
Can you explain a product you managed from concept to launch?

When answering this question, focus on detailing the stages you went through, starting with the product's initial conception, market research, and requirements gathering. Highlight how you collaborated with various teams, addressed challenges, and iterated based on feedback. Conclude with the outcomes and any metrics that demonstrate the product's success.

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How do you prioritize features in your product backlog?

Discuss your approach to prioritization, emphasizing the use of methods such as the MoSCoW method or value vs. effort analysis. Highlight your ability to balance stakeholder requests with strategic business goals and customer needs, showcasing your analytical mindset and decision-making process.

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How do you ensure cross-functional collaboration among diverse teams?

Share specific strategies you employ to foster communication and collaboration, such as regular check-ins, shared goals, and creating a culture of openness. Highlight examples where your efforts successfully aligned teams toward a common product vision, and mention any tools you use for project management and collaboration.

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What experience do you have with agile methodologies?

Discuss your background working in agile environments, detailing your familiarity with scrum or kanban practices. Provide examples of how you have effectively led agile ceremonies like sprint planning and retrospectives, as well as how you've adapted agile processes to fit specific team needs.

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How do you measure the success of a product after launch?

Explain your approach to defining and tracking key performance indicators (KPIs) and success metrics related to the product's goals. Describe how you gather user feedback and data analytics post-launch to inform ongoing improvements and iterations.

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Describe a time you faced a major obstacle in product development and how you overcame it.

Provide a structured response using the STAR method (Situation, Task, Action, Result). Describe the challenge, your specific role, the actions you took to resolve it, and the positive outcomes as a result of your intervention.

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How do you keep up with the latest trends in digital payments and technology?

Share the various methods you utilize to stay informed, such as attending industry conferences, following relevant publications, participating in online courses, and engaging with professional networks. Highlight specific instances where your knowledge of trends positively impacted your product management work.

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How do you handle conflicting priorities from stakeholders?

Discuss your approach to negotiating and aligning stakeholder priorities, such as engaging them in conversations to understand their perspectives and finding common ground. Provide an example of how you achieved stakeholder alignment on a conflicted issue, emphasizing communication and transparency.

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What excites you about working at Visa in the Token Service division?

Express enthusiasm for Visa's mission to innovate in digital payments and the impact that the Token Service has on securing transactions globally. You may also want to discuss your alignment with Visa's values and how you can contribute meaningfully to the team's goals.

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How would you approach user research for a new product feature?

Outline your strategy for conducting user research, including defining user personas, developing surveys or interview questions, and analyzing the data to extract actionable insights. Emphasize your commitment to involving users throughout the product development life cycle.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 22, 2025

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