Job details

Program Management Analyst

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Programme & Performance Management Analyst supports the Director of Performance and Program Management in executing key initiatives and programs at Visa. They are responsible for the adoption, operation, and performance of consumer products and value-added services (VAS) across the ecosystem. The Programme & Performance Management Analyst will work with the stakeholders and participants to deliver on the overall program workstreams, milestones, objectives and key deliverables and timeline and will support the execution therein.

Day to day responsibilities

Supporting the Performance and Programme Director and the Programme Manager, ensure Visa’s key initiatives, programs are successfully delivered
Track and deliver key milestones and workflows, performance and RAIDs to highlight any additional corporate risks that need to be tracked at the enterprise level
Identify challenges and dependencies and report them to program management for resolution.
Work with Product GTM teams, Product Management, Client Services, Government Engagement, Compliance, Technology and Risk teams (not exhaustive) to ensure consistent practices are followed.
Support regional updates to the EU program steerco and support requests for sub-initiatives or formal requests for direction.
Work with Service Experience consultants and Product SMEs on introduction and implementation of processes to monitor opt-out, waiver and other exceptions driven processes

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

• Experience in PMO for network product operations, product delivery, or large complex projects in a matrix organization
• Educated to degree level or equivalent
• Excellent written and verbal communication skills in English
• Self-starter, fast learner
• Good problem-solving and communication skills.
• Self-motivated and adaptable to constant change.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

What You Should Know About Program Management Analyst, Visa

If you're looking to make a real impact in the payments industry, the Program Management Analyst position at Visa in Warsaw, Poland, could be your perfect match! As a vital part of the Programme & Performance Management team, you'll work closely with the Director of Performance and Program Management to drive key initiatives and programs. Your day-to-day will involve tracking milestones, workflows, and performance metrics, ensuring that Visa's innovative products and services reach their full potential. You’ll collaborate with a wide range of stakeholders, from Product Management to Compliance and Technology teams, ensuring that best practices are upheld across the board. This hybrid role offers flexibility, with opportunities to work both remotely and in the office, depending on business needs. If you're a self-starter with excellent communication skills and a knack for problem-solving, you’ll thrive in this dynamic environment. At Visa, you’ll not only be part of a mission that uplifts individuals and economies but also play a crucial role in enhancing the lives of consumers and businesses worldwide. If you're ready to join a purpose-driven leader in payments and technology, we'd love to hear from you!

Frequently Asked Questions (FAQs) for Program Management Analyst Role at Visa

What are the main responsibilities of a Program Management Analyst at Visa?

As a Program Management Analyst at Visa, you will primarily support the Director of Performance and Program Management. You'll be responsible for tracking and delivering key milestones, managing workflows, and highlighting corporate risks. Your role will also involve identifying challenges and dependencies and reporting them for resolution. Additionally, you will collaborate with various teams to ensure the successful execution of initiatives.