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Senior Director, Strategy & Planning NA Risk - job 15 of 26

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Exceptional strategic thinker and enablement leader that will drive the overall productivity and effectiveness of the NA Visa Risk organization.

Provide thought leadership across strategic initiatives and planning  focused on the design, delivery, and effectiveness of the NA Risk overall organization.

The role is tasked with challenging the status quo, driving the organization to think and work differently, while inspiring excellence in themselves, their team, and their business partners.

Responsibilities

  • Partner with NA RRO and Risk leaders to frame the strategy and objectives for the team with an emphasis on developing appropriately prioritized and actionable plans that will drive the Visa’s business and risk objectives.
  • Manage and serve as a key contributor to the content, planning, scheduling, coordination, and logistics of key NA Risk events including, but not limited to, the Quarterly Regional Risk Committee, Quarterly Business Review, NA Risk Executive Council,  and Quarterly Business Review.
  • Drive the development of and serve as a key contributor to the content of powerful MIS and reporting for the benefit of our NA Risk and business partners.
  • Drive the preparation and provide key input into the content for bi-weekly leadership, monthly all staff, and Bi-weekly business updates to Global Risk and North America leadership teams.
  • Establish strong working relationships with the other regional teams to drive operational improvements and ensure adoption of best practices across the globe.
  • Manage key business operating rhythms including quarterly revenue and expense reporting, annual planning, outlook exercises, in partnership with Finance
  • Assess new capability opportunities and develop business case and vision for enhancements in partnership with Technology and platform owners
  • Understand the evolving needs and challenges of ecosystem risk and ensure the technology platform is tailored to meet those needs.

Exceptional strategic thinker and enablement leader that will drive the overall productivity and effectiveness of the NA Visa Risk organization.

Provide thought leadership across strategic initiatives and planning  focused on the design, delivery, and effectiveness of the NA Risk overall organization.

The role is tasked with challenging the status quo, driving the organization to think and work differently, while inspiring excellence in themselves, their team, and their business partners.

Responsibilities

  • Partner with NA RRO and Risk leaders to frame the strategy and objectives for the team with an emphasis on developing appropriately prioritized and actionable plans that will drive the Visa’s business and risk objectives.
  • Manage and serve as a key contributor to the content, planning, scheduling, coordination, and logistics of key NA Risk events including, but not limited to, the Quarterly Regional Risk Committee, Quarterly Business Review, NA Risk Executive Council,  and Quarterly Business Review.
  • Drive the development of and serve as a key contributor to the content of powerful MIS and reporting for the benefit of our NA Risk and business partners.
  • Drive the preparation and provide key input into the content for bi-weekly leadership, monthly all staff, and Bi-weekly business updates to Global Risk and North America leadership teams.
  • Establish strong working relationships with the other regional teams to drive operational improvements and ensure adoption of best practices across the globe.
  • Manage key business operating rhythms including quarterly revenue and expense reporting, annual planning, outlook exercises, in partnership with Finance
  • Assess new capability opportunities and develop business case and vision for enhancements in partnership with Technology and platform owners
  • Understand the evolving needs and challenges of ecosystem risk and ensure the technology platform is tailored to meet those needs.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications

  • 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred Qualifications

  • 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience 
  • Knowledge of the payments industry and experience in risk function is a plus
  • Experience with strategic analysis
  • Inspirational leader with strong collaboration skills and proven ability to work cross functionally with diverse business unit leaders
  • Successful track record of impeccable organizational abilities, validated business insight and client experience
  • Effective communicator, able to convey complex ideas in a clear, concise manner both verbally and in writing with executive level presentation and communication experience
  • Developed consulting skills enabling the individual to work with others to elicit information, to think objectively and analytically and to influence outcomes positively
  • Fact-based and data-driven problem solver with the ability to evaluate alternative courses of action and make sound management decisions

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 160,000.00 to 312,500.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Average salary estimate

$236250 / YEARLY (est.)
min
max
$160000K
$312500K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Director, Strategy & Planning NA Risk, Visa

Are you ready to make a significant impact in the fintech world? As the Senior Director, Strategy & Planning for NA Risk at Visa in Atlanta, GA, you’ll be at the forefront of shaping risk strategies that elevate our organization. Visa, a global leader in payments and technology, needs someone with exceptional strategic thinking and leadership skills to enhance productivity and effectiveness within the North America Risk team. You'll collaborate closely with key stakeholders to frame objectives, develop actionable plans, and challenge the status quo in our processes. You'll conduct pivotal planning and coordination for major events, ensuring impactful metrics and insights that benefit our partners. Passionately inspiring your team and peers, you will cultivate relationships that drive operational improvements while assessing new capabilities with cutting-edge technology. This hybrid role balances collaboration in the office with flexibility, all while contributing to our mission of connecting the world through secure payments. If you’re ready to uplift everyone, everywhere, and bring a fresh perspective to the NA Risk organization, we encourage you to apply. Join Visa and thrive in an environment where your ideas can shape the future!

Frequently Asked Questions (FAQs) for Senior Director, Strategy & Planning NA Risk Role at Visa
What are the main responsibilities of a Senior Director, Strategy & Planning at Visa?

The Senior Director, Strategy & Planning at Visa plays a critical role in driving the productivity and effectiveness of the NA Risk organization. Key responsibilities include managing planning and coordination for crucial risk events, developing actionable strategic plans in collaboration with leadership, and producing influential metrics that aid decision-making. This position requires an adept strategic thinker who can inspire teams and influence cross-functional collaboration.

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What qualifications are required for the Senior Director, Strategy & Planning role at Visa?

Visa typically requires a minimum of 12 years of professional experience for the Senior Director, Strategy & Planning position, with a Bachelor's degree, or 10 years with an advanced degree. Preferred qualifications include over 15 years of relevant experience and a solid background in the payments industry, particularly within a risk function. Candidates should possess exceptional organizational abilities and communication skills, along with proven experience in strategic analysis.

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What qualities make a successful Senior Director, Strategy & Planning at Visa?

A successful Senior Director, Strategy & Planning at Visa should be an inspirational leader with strong collaboration skills, able to communicate complex ideas clearly. They should possess a fact-based and data-driven mindset, allowing them to make sound, management-level decisions. Proven consulting skills and the ability to work cross-functionally with diverse business units also greatly enhance success in this role.

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How does the Senior Director, Strategy & Planning contribute to Visa's mission?

The Senior Director, Strategy & Planning directly impacts Visa's mission by ensuring that the NA Risk organization operates efficiently and effectively, ultimately supporting Visa’s goal of connected and secure payments globally. By fostering innovation and continuous improvement, this role enhances Visa's capabilities in risk management, allowing more reliable and secure transactions for consumers and businesses alike.

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What is the working environment like for the Senior Director, Strategy & Planning at Visa?

The working environment for the Senior Director, Strategy & Planning at Visa is hybrid, offering flexibility and collaboration. While there will be days spent in the office to build strong relationships with team members and stakeholders, much of the work can be done remotely, adapting to the needs of the department. This dynamic setting encourages innovative thinking and fosters a strong culture of teamwork.

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Common Interview Questions for Senior Director, Strategy & Planning NA Risk
Can you describe your experience with strategic planning in a leadership role?

When answering this question, provide specific examples of strategic initiatives you led and how they aligned with overall business objectives. Highlight your ability to analyze complex situations, prioritize tasks, and work collaboratively with teams to achieve successful outcomes.

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How do you approach collaboration across diverse business units?

Discuss your techniques for building relationships, understanding different perspectives, and fostering a culture of cooperation. Share examples of successful collaborations that led to organizational improvements or innovative solutions.

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What methods do you use to evaluate the effectiveness of strategic initiatives?

Explain your approach to measuring success, including the metrics you utilize and how you gather feedback. Mention specific tools or practices you implement to ensure continuous improvement of strategic initiatives.

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Can you provide an example of how you have led a team through a challenging situation?

Use the STAR method (Situation, Task, Action, Result) to structure your response. Describe the challenge, the actions you took to navigate the situation, and the outcomes you achieved as a result of your leadership.

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How do you ensure all stakeholders are aligned on strategic objectives?

Elaborate on your communication strategies, such as regular updates, business reviews, and stakeholder meetings. Share experiences that demonstrate your effectiveness in achieving alignment and clarity among diverse teams.

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What is your experience with data-driven decision-making?

Discuss your proficiency in leveraging data to drive decisions. Cite specific examples where data insights shaped strategic outcomes and describe how you communicated these insights to your team or stakeholders.

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How do you assess new capability opportunities within an organization?

Describe your analytical approach toward identifying and evaluating new capabilities. Provide examples illustrating your process for creating business cases and working with technology partners to implement enhancements.

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How do you handle conflicts within your team or with other departments?

Talk about your conflict resolution strategies, emphasizing active listening and focusing on collaborative solutions. Provide a specific example of a conflict you've resolved positively.

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What role do you believe technology plays in risk management?

Express your view on technology as an enabler for effective risk management. Discuss examples of technologies or platforms you have utilized and how they enhance risk mitigation processes.

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How do you stay current with industry trends and changes in the payments sector?

Share the resources, networks, and professional development strategies you use to stay updated, highlighting your commitment to continuous learning and adapting to changing conditions within the industry.

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Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 19, 2025

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