Senior Director, Strategy & Planning NA Risk - job 9 of 26

The Senior Director, Strategy & Planning at Visa is responsible for driving productivity and effectiveness in the North America Risk organization. Key responsibilities include framing strategic objectives with risk leaders, coordinating major risk-related events, developing impactful management information systems, and fostering strong relationships with regional teams to ensure best practices are implemented effectively.

To be considered for the Senior Director, Strategy & Planning position at Visa, candidates typically need extensive experience in strategic planning within the financial services sector, a proven track record of leadership, and exceptional analytical skills. Familiarity with risk management principles and the ability to drive operational improvements is also essential.

The Senior Director, Strategy & Planning at Visa plays a critical role in aligning the strategy with the organization’s risk objectives by developing prioritized action plans. This position ensures that risk initiatives are effectively communicated and executed, which is integral to achieving Visa's business goals in North America.

The work environment for the Senior Director, Strategy & Planning at Visa is hybrid, meaning there is a blend of in-office and remote work. This flexibility allows you to balance teamwork and collaborative events with focused, individual work time.

The Senior Director, Strategy & Planning at Visa is positioned for significant career growth due to the expansive nature of the role, which involves interacting with various leaders across the organization. This role can lead to higher executive positions within the company as it encompasses key strategic initiatives that affect Visa's future.

When creating a strategic plan for the North America Risk organization, I would start by assessing the current risk landscape and identifying key challenges. Engaging with stakeholders is vital to gather insights and align on priorities. Then, I would develop a comprehensive plan that includes clear goals, actionable initiatives, and metrics for success, ensuring it aligns with Visa's overall business objectives.

In previous roles, I successfully led change initiatives by clearly communicating the vision and benefits to the team. In one instance, I facilitated workshops to engage all levels of the organization, which helped foster a culture accepting of the change. This collaborative approach provided valuable input and collectively shaped a plan that met our goals.

To assess the effectiveness of risk management strategies, I rely on both quantitative and qualitative metrics. Key performance indicators, regular audits, and stakeholder feedback are crucial. I also believe in continuously reviewing and refining our approaches based on evolving industry practices and regulatory changes.

I foster collaboration by establishing clear communication channels and encouraging open dialogues across regional teams. Regular meetings and shared objectives help in aligning strategies. Moreover, I advocate for team-building activities that promote relationships and understanding among team members from different regions.

My approach to developing impactful management information systems involves understanding the specific needs of stakeholders and ensuring that the systems align with strategic objectives. I work closely with relevant departments like IT and analytics to create systems that are user-friendly and provide actionable insights to drive decision-making.

In a complex environment, I prioritize objectives by aligning them with Visa's strategic goals and evaluating their potential impact on the business. This involves gathering input from various stakeholders, assessing risks, and considering resource availability, ensuring we focus on initiatives that deliver the greatest value.

When handling competing resources for a project, I would first perform a thorough analysis to determine the critical needs and align them with project priorities. I believe in transparent communication with stakeholders to negotiate resource allocation while being prepared to identify alternative solutions or timelines when necessary.

Data plays a crucial role in decision-making within risk management as it provides the foundation for informed choices. I use data analytics to identify trends, measure risk exposure, and predict future risks, allowing the team to make proactive decisions that protect Visa's interests.

Essential skills for a Senior Director in Strategy & Planning include strong analytical abilities, exceptional communication and leadership skills, strategic thinking, and a deep understanding of risk management trends. Adaptability and the ability to inspire teams are also vital for driving change effectively.

I stay updated on industry trends and regulatory changes by networking with industry professionals, attending conferences, and engaging in continuous education. Regularly reviewing regulatory publications and participating in relevant webinars ensures that I remain informed about critical developments that may impact risk management strategies.