Senior Director, Strategy & Planning NA Risk - job 10 of 26

The Senior Director, Strategy & Planning at Visa is responsible for driving overall productivity and effectiveness of the North America Risk organization. This role involves partnering with leaders to frame strategy, managing key event logistics, contributing to impactful management information systems (MIS), and establishing strong networks across regional teams to foster operational improvement.

Candidates for the Senior Director, Strategy & Planning at Visa should ideally possess extensive experience in strategy development, risk management, and leadership. A demonstrated ability to manage complex projects and excellent communication skills are crucial, along with a proven track record of strategic planning and execution in a business context.

The Senior Director of Strategy & Planning at Visa collaborates closely with various departments, particularly with Finance to manage operating rhythms, and Technology to assess new capabilities. This multi-departmental engagement is vital in ensuring alignment with Visa's business and risk objectives and fostering a culture of best practices.

The hybrid structure of the Senior Director, Strategy & Planning position at Visa allows for flexibility, combining remote work with in-office days. This setup facilitates a balance between collaboration with teams and independent strategy development, making it an attractive option for professionals seeking greater workplace flexibility while still engaging in impactful leadership.

The Senior Director of Strategy & Planning at Visa has the opportunity to make a significant impact by shaping the strategic direction of the North America Risk organization. By driving initiatives and enhancing productivity, this role directly contributes to the overall success and risk management capabilities of Visa, influencing how the organization navigates challenges in the ecosystem.

To answer this question effectively, highlight specific instances where you've successfully developed and implemented strategic plans in a risk management context. Focus on the objectives, your role, and the outcomes, illustrating how your efforts aligned with business goals.

When addressing this question, provide examples of your prioritization strategies. Discuss your approach to evaluating urgency and impact, and share tools or methods you've used to keep tasks organized, ensuring alignment with strategic objectives.

Speak to your experience in leading change initiatives and your philosophy of engaging stakeholders. Discuss how you communicate the benefits of change, address concerns, and gather feedback to make the transition smoother.

Outline the key performance indicators or metrics you typically use to evaluate success. Discuss your experience in implementing performance tracking systems and how you apply findings to future strategy adjustments.

Discuss your collaborative strategies, emphasizing relationship-building, open communication, and regular touchpoints. Share an example of how you've successfully engaged multiple teams towards a common goal.

Use the STAR method (Situation, Task, Action, Result) to frame your answer. Describe the project, your specific contributions, the challenges faced, and the successful outcomes achieved.

Demonstrate your commitment to continuous learning. Share specific resources, networks, or industry events you engage with, and explain how this knowledge influences your strategic planning and decision-making.

Emphasize your ability to tailor your communication style to your audience, particularly senior executives. Discuss the importance of clarity, data-backed insights, and key takeaways in your presentations and reports.

Detail the steps you'd take to gather evidence, assess feasibility, and articulate potential impacts. Highlight your analytical abilities and how you engage stakeholders in the process to ensure buy-in.

Share your view that successful collaboration is built on mutual respect and alignment toward shared goals. Give examples of strategies you've employed to encourage inclusivity and diverse perspectives in team projects.