Senior Director, Strategy & Planning NA Risk - job 5 of 26

The Senior Director of Strategy & Planning at Visa focuses on enhancing the productivity and effectiveness of the NA Risk organization through strategic initiatives. Responsibilities include partnering with risk leaders to develop actionable plans, managing key events like the Quarterly Regional Risk Committee, and creating critical reports for various teams. This role demands an ability to inspire others while challenging conventional methods.

Candidates for the Senior Director, Strategy & Planning at Visa typically possess extensive experience in strategic leadership, strong analytical skills, and a background in risk management. A proven ability to engage stakeholders and develop actionable business strategies are crucial, alongside excellent communication and collaboration skills.

In the Senior Director role at Visa, you will collaborate with NA RRO and Risk leaders to frame strategies that align with Visa’s business objectives. Your job will involve prioritizing initiatives that directly impact risk effectiveness and enhancing reporting systems for better decision-making.

The work environment for the Senior Director of Strategy & Planning at Visa in Austin is hybrid, meaning there will be a blend of in-office and remote work. This setup promotes flexibility while ensuring you remain engaged with your team and major projects.

Success as a Senior Director of Strategy & Planning at Visa requires exceptional strategic thinking, strong leadership abilities, and proficiency in developing comprehensive plans that address the complex nature of ecosystem risk. Additionally, a high level of adaptability and the ability to foster cross-team collaboration is essential.

In responding to this question, highlight your experience in developing actionable strategies and your analytical approach to identifying areas for improvement. Discuss how you would involve team members and business partners in these strategies to ensure buy-in and operational success.

Here, you should provide a concrete example from your past where you successfully led an initiative despite significant challenges. Emphasize your leadership skills and how you motivated your team to adapt, overcome hurdles, and achieve the goals set forth.

Discuss the key performance indicators (KPIs) you would analyze to evaluate a reporting system’s effectiveness. Mention the importance of feedback loops from different stakeholders and how you would utilize this data to enhance reporting capabilities.

Your answer should include strategies for fostering collaboration, like regular check-ins and sharing best practices. Illustrate how these relationships can drive operational improvements and enhance the overall effectiveness of Visa’s risk framework.

Provide a specific example where you identified an outdated process and successfully implemented a new approach. Detail the results achieved and how you engaged stakeholders throughout the change process.

Here, highlight your methods of communication, such as regular meetings and shared goals, to keep the team aligned. Discuss tools and techniques you use to facilitate transparency and accountability among team members.

Respond by outlining your background in risk management, specifically how you’ve navigated complex projects, mitigated risks, and contributed to strategic planning. Provide examples of relevant success stories.

Detail your systematic approach to evaluating new capabilities, including market research, stakeholder input, and analysis of potential impacts on operational efficiency. Emphasize your critical thinking and analytical skills.

Discuss the importance of data analytics in strategic planning, particularly in identifying trends, making informed decisions, and effectively communicating insights to stakeholders. Highlight tools you use for data analysis.

In your answer, focus on your time management skills and tools you use for prioritization. Talk about how you determine urgency and importance, and how you stay flexible to adapt to changing situations.