Senior Director, Strategy & Planning NA Risk - job 7 of 26

The Senior Director, Strategy & Planning at Visa is responsible for leading strategic initiatives that drive organizational productivity and effectiveness in the NA Risk organization. This includes partnering with key leaders to frame strategy, managing critical NA Risk events, preparing comprehensive reporting, and establishing strong working relationships across regions to improve operations globally.

To excel in the Senior Director, Strategy & Planning position at Visa, candidates typically need extensive leadership experience in risk management or strategic planning, along with a robust ability to challenge the status quo and inspire teams. A background in financial services or a related field, complemented by excellent communication and analytical skills, is also essential.

The Senior Director, Strategy & Planning plays a crucial role in aligning the NA Risk organization's strategies with Visa's business objectives. By developing actionable plans and fostering collaboration among teams, they ensure that risk strategies not only mitigate challenges but also contribute positively to Visa’s operational and financial goals.

The Senior Director at Visa will manage and contribute to key NA Risk events such as the Quarterly Regional Risk Committee, Quarterly Business Review, and the NA Risk Executive Council. These events are vital for aligning the organization’s strategic initiatives and fostering collaboration among leadership.

This Senior Director role at Visa is a hybrid position, which means you’ll be able to enjoy the flexibility of working remotely while also engaging with your team in the office. Your hiring manager will confirm the expectations for in-office days, allowing for a balance of collaboration and independent workflow.

In your answer, focus on specific initiatives you’ve led that align with the responsibilities of the Senior Director role at Visa. Share measurable outcomes that reflect your impact on organizational effectiveness and risk mitigation.

Discuss your approach to prioritization, highlighting how you assess both short-term and long-term impacts on Visa’s business objectives. Use examples to show your ability to balance multiple initiatives effectively.

Emphasize your experience in fostering relationships and creating communication channels between teams. Provide examples of collaboration that resulted in improved operational performance or risk mitigation.

Choose a specific instance where you implemented a new strategy or process that improved efficiency or outcomes. Clearly illustrate the challenges faced and how your innovative approach led to positive results.

Explain your methods for setting team objectives that are directly linked to the strategic plan of the organization, incorporating regular communication and feedback mechanisms to adapt as necessary.

Share your experience with managing operating rhythms, emphasizing the importance of accuracy, timeliness, and communication in reporting processes. Describe how you’ve improved or streamlined these processes.

Discuss your tactics for understanding stakeholder needs, maintaining transparency, and delivering information that is relevant and actionable. Provide examples of previous successful stakeholder engagements.

Elaborate on the analytical techniques you employ to identify, assess, and mitigate risks. Mention any tools or frameworks you prefer and how they have benefited past organizations.

Explain your approach to staying informed about industry trends and regulations. Share specific examples of how you've successfully adapted strategies in previous roles to comply with new requirements.

Prepare a response that showcases your passion for the role and how your values align with Visa’s mission. Reflect on the impact you aspire to make within the organization and the risk landscape.