Senior Director, Strategy & Planning NA Risk - job 21 of 26

As a Senior Director, Strategy & Planning NA Risk at Visa, your primary responsibilities will include forging partnerships with the NA RRO and Risk leaders to establish strategic objectives and actionable plans. You'll be managing the content and logistics for key NA Risk events, such as the Quarterly Business Review and the NA Risk Executive Council. Additionally, contributing to robust MIS reporting and facilitating communication for leadership updates will be critical aspects of your role.

To qualify for the Senior Director, Strategy & Planning NA Risk role at Visa, candidates should possess significant experience in strategic planning and leadership within the risk management field. A keen understanding of business operations, financial practices, and technology platforms is necessary. Excellent communication, collaboration, and analytical skills will also be crucial in ensuring the successful execution of the objectives outlined for the North America Risk organization.

The Senior Director, Strategy & Planning NA Risk plays a pivotal role in shaping Visa’s strategic objectives by developing prioritized and actionable plans that align with the organization’s risk management goals. This involves collaborating with various teams across the organization to drive operational improvements and promote best practices, thereby ensuring that the overall strategy effectively meets both business and risk objectives.

At Visa, as a Senior Director, Strategy & Planning NA Risk, you can expect a culture that values innovation, strategic thinking, and collaboration. The organization encourages individuals to challenge the status quo and embrace new ideas to promote excellence. This hybrid position also indicates a balance between remote work and in-office collaboration, reflecting Visa's commitment to a flexible and inclusive working environment.

The role of Senior Director, Strategy & Planning NA Risk at Visa offers substantial opportunities for career growth. By leading strategic initiatives and engaging with senior leadership, you’ll position yourself for further advancement within the organization. Additionally, Visa encourages continuous professional development and provides avenues for enhancing your skills, which can pave the way for future leadership roles within the company.

While answering this question, consider sharing specific examples where you successfully led strategic planning initiatives within a risk management context, highlighting the strategies you implemented and their outcomes.

Discuss your methodology for assessing risk and developing mitigation strategies. Include any frameworks or tools you employ, and emphasize the importance of collaboration with cross-functional teams to create comprehensive plans.

Identify the elements that contribute to impactful MIS reporting, such as accuracy, timeliness, and relevance. Give examples of how you've utilized MIS reporting to inform decisions and drive strategic direction.

Stress the importance of communication and regular updates, encouraging you to foster an environment of transparency and collaboration where everyone understands how their work contributes to the organization's mission.

Provide a detailed case study from your past experience where you identified an area for improvement, implemented a solution, and measured the outcomes, showcasing your ability to lead change effectively.

Discuss specific approaches like regular communication, collaborative projects, or social events that have helped you establish strong working relationships with other teams in your previous roles.

Mention any resources, conferences, or networking groups that help you stay informed about the latest trends and challenges in risk management. Highlight your commitment to continuous learning and adaptation.

Explain the concept of business operating rhythms and provide examples of how you have successfully managed and reported on these rhythms in past roles, emphasizing organization and accountability.

Share techniques such as setting clear expectations, providing constructive feedback, and recognizing achievements that you have found effective in inspiring high performance within your team.

Discuss how technology influences your strategies for risk management, sharing examples of tools or platforms you have used to enhance operational efficiency and effectiveness in managing risk.