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Senior Machine Learning Engineer- GenAI Platform - job 4 of 6

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you’ll get to work on complex distributed systems and tackle massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms. 

The Opportunity:

We are looking for a versatile, curious, and energetic Senior Machine Learning Engineer to join our team of passionate and dedicated engineers. We are the backbone for Data Engineering and Machine Learning developments at Visa and we thrive on solving complex challenges on a global scale! As a Senior Machine Learning Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing products that reach a truly global customer base.

You will face big challenges and question the status quo, changing the way data products are developed at Visa! Come join us and see your efforts shape the digital future of payments.

The Work Itself:

The Senior ML Engineer, as a part of our Generative AI team, will play a multifaceted role in the design, development, and deployment of our Large Language Model (LLM) applications. Key responsibilities will include creating applications based on the Retrieval-Augmented Generation (RAG) framework, developing efficient inferencing algorithms, and fine-tuning the LLM to cater to various applications.

This role will also involve leveraging various machine learning stacks to enhance system efficiency, researching new techniques to advance our LLM applications, and collaborating with cross-functional teams within the organization. In addition, the engineer will be responsible for documenting processes and workflows and sharing insights with the team.

This position requires a solid understanding of AI and machine learning principles, robust problem-solving skills, and the ability to thrive in a fast-paced, dynamic environment.

Essential Functions:

  • Collaborate with project team members (Product Managers, Architects, Analysts, Software Engineers, Project Managers, etc.) to ensure development and implementation of new data driven business solutions.
  • Drive development effort End-to-End for on-time delivery of high quality solutions that conform to requirements, conform to the architectural vision, and comply with all applicable standards.
  • Collaborate with senior technical staff and PM to identify, document, plan contingency, track and manage risks and issues until all are resolved
  • Present technical solutions, capabilities, considerations, and features in business terms. Effectively communicate status, issues, and risks in a precise and timely manner.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$140000 / YEARLY (est.)
min
max
$120000K
$160000K

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What You Should Know About Senior Machine Learning Engineer- GenAI Platform, Visa

Join Visa as a Senior Machine Learning Engineer for the GenAI Platform in exciting Austin! As a part of Visa’s Technology Organization, you’ll dive into a vibrant community passionate about reshaping the future of commerce through innovation and problem-solving. Here, you’ll have the unique opportunity to tackle complex distributed systems and work on some of the most sophisticated processing networks in the world, handling millions of transactions every second. In this dynamic role, you'll innovate within our Generative AI team, using your expertise to design, develop, and deploy cutting-edge Large Language Model (LLM) applications. You’ll be using the Retrieval-Augmented Generation (RAG) framework to create applications that redefine how we develop data-driven solutions. Collaborating closely with cross-functional teams, you’ll balance your inventive spirit with robust problem-solving skills, all while crafting high-quality solutions on a global scale. If you’re curious, energetic, and love facing intricate challenges, this is the perfect place for you to foster your growth. Documenting processes and sharing insights will also be part of your remit, crucial for refining our workflows and enhancing efficiency. This hybrid position allows the flexibility of working both from home and in the office, enabling you to thrive in a setting that adapts to your needs while you help shape the digital future of payments. Come and be a part of this exciting journey at Visa!

Frequently Asked Questions (FAQs) for Senior Machine Learning Engineer- GenAI Platform Role at Visa
What are the key responsibilities of a Senior Machine Learning Engineer at Visa?

As a Senior Machine Learning Engineer at Visa, your key responsibilities will include collaborating with multi-functional teams to develop new data-driven business solutions, driving end-to-end development efforts to ensure high-quality delivery, and innovating LLM applications using Retrieval-Augmented Generation. You will also need to effectively communicate technical solutions and status updates with project stakeholders to ensure alignment and transparency.

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What qualifications are required for the Senior Machine Learning Engineer position at Visa?

To qualify for the Senior Machine Learning Engineer role at Visa, candidates should possess a solid understanding of AI and machine learning principles, as well as robust problem-solving skills. Experience with large language models, inferencing algorithms, and relevant machine learning stacks is essential. Strong communication and collaboration skills are also critical for working effectively within cross-functional teams.

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How does the hybrid work model affect the Senior Machine Learning Engineer at Visa?

In the hybrid role as a Senior Machine Learning Engineer at Visa, you will have the flexibility of alternating between remote work and office presence. Employees are expected to be in the office 2-3 days a week, which enables collaboration with project teams and fosters innovation while allowing for the comfort and focus of remote work.

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What kind of projects will a Senior Machine Learning Engineer work on at Visa?

Senior Machine Learning Engineers at Visa will work on innovative projects involving the development and deployment of Large Language Model applications. These projects will focus on enhancing payment solutions, improving system efficiency, and advancing the capabilities of generative AI technology in a real-world context.

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What is the work culture like for a Senior Machine Learning Engineer at Visa?

Visa fosters a culture of innovation and collaboration, encouraging Senior Machine Learning Engineers to face challenges head-on and question the status quo. A commitment to personal and professional growth shapes the work environment, emphasizing teamwork, knowledge sharing, and achieving impactful results on a global scale.

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Common Interview Questions for Senior Machine Learning Engineer- GenAI Platform
Can you explain the Retrieval-Augmented Generation (RAG) framework and its applications?

Absolutely! The RAG framework combines the principles of retrieval-based and generation-based models, allowing you to extract relevant information from a dataset and then generate contextually appropriate responses. This method is particularly useful in developing applications focused on enhancing customer interactions and providing advanced data-driven solutions, making it vital for the LLM role at Visa.

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What is your experience with deploying machine learning models at scale?

When discussing your experience, highlight specific instances where you’ve successfully taken machine learning models from development to production. Explain the challenges you faced, how you ensured scalability under heavy loads, and the tools or frameworks you utilized. This demonstrates your ability to operate in Visa's high-demand environment.

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How do you approach fine-tuning machine learning models?

Fine-tuning involves adjusting the model’s weights and parameters based on additional data or new conditions. I start with a robust understanding of the core model, then gradually introduce new datasets, iterating based on performance metrics, and always validating the model’s outputs to ensure it meets the required standards.

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Describe a technical project you led and the impact it had.

Choose a project that showcases your leadership and technical acumen. Describe your role, how you collaborated with teams, the challenges you overcame, and, most importantly, the tangible impact it had on the business or technology stack. This will illustrate your capability as a Senior Machine Learning Engineer at Visa.

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What machine learning stacks and frameworks do you find most effective?

Be prepared to discuss a range of frameworks like TensorFlow, PyTorch, and scikit-learn that you've used. Share your insights into why you prefer certain stacks for specific tasks, emphasizing how your choices improve efficiency and model performance.

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How do you document and share insights from your projects?

Effective documentation is crucial. Highlight your approach to keeping thorough records of processes and workflows, and share how you present these insights to your team to foster collaboration, learning, and continuous improvement, aligning closely with Visa's emphasis on teamwork.

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How do you handle risk management in software development?

Explain your systematic approach to identifying, documenting, and managing risks. Discuss how you track potential issues throughout the lifecycle of a project and how proactive communication with the team ensures smooth resolutions—key to your role at Visa.

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What motivates you to work in the machine learning field?

Share your passion for innovation, problem-solving, and the transformative power of machine learning. Explain how these motivations align with Visa's mission to reshape commerce through technology, underscoring your enthusiasm for contributing to impactful projects.

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How do you prioritize tasks in a fast-paced environment?

Discuss your strategies for prioritization, such as using agile methodologies, maintaining clear communication within your team, and employing task management tools. This shows that you can effectively manage your time and resources to meet deadlines and deliver high-quality solutions.

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What is your strategy for staying updated with AI and machine learning advancements?

Outline your proactive approach to learning, whether through online courses, attending conferences, engaging with the community, or following industry-leading publications. This demonstrates your commitment to continuous improvement and innovation, critical traits for a Senior Machine Learning Engineer at Visa.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 18, 2025

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