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Senior Manager, Network Partner Solutioning - job 5 of 20

Partner Management & Acquisition (PM&A) sits within Visa Payments Limited, an integral part of Visa Direct, with the objective to unleash the power of Visa to ‘beyond the card’. This enables Visa clients to send and/or receive money through bank accounts around the world. The PM&A team is responsible for the acquisition, management and oversight of external payment bank/non-bank service providers.  You will work within a dynamic team that acts as key point of contact for numerous internal stakeholders, businesses, project management, technology and operational division. The team is regularly called upon as the subject matter expert for discussion around new client opportunities to ensure that we source and deliver for the best client solution.

Responsibilities:

  • Oversee and monitor the end-to-end process of selection to successful on-boarding of new partners (bank or non-bank payments service providers), working with technical, operational, and commercial teams to resolve any issues and manage the successful completion in accordance with agreed timetable.
  • Agree and manage a programme of dual supply on all routes with regular volume to ensure route resilience and effective cost optimization
  • Identify, select, and contract new payment partners in collaboration with the central network team and in accordance with the network standards and performance criteria. Provide clear, complete, accurate and compelling information about the process, criteria, expected standards of network partners.
  • Agree with central team and Regional Management, and manage delivery of a programme of target new bank partners to replace non-bank partners on all routes, wherever possible.
  • Work with sales/ account managers to understand route demand from current and new clients. Work in partnership with sales team to attend select client meetings to deliver compelling value proposition relating to routes, local capabilities, pricing linked to volumes etc.
  • Develop and maintain senior relationships with relevant management personnel in banking and non-banking partner businesses. Through structured, professional, informed and professional dialogue demonstrate Visa Payments Limited as a highly experienced, credible and compelling payment banking partner worthy of relationships at senior levels of its partner companies
  • Work with wider team and sales and marketing, to identify, plan and deliver effective marketing and brand building events and engagements with clients and partners. 

Why This is Important to Visa

Visa’s mission is to connect the word through the most innovative, reliable, and secure payment network, enabling individuals, businesses, and economies to thrive, while Visa’s vision is to be the best way to pay and be paid for everyone, everywhere. The role offers unique and exciting opportunity to support Visa’s mission and vision in enabling Visa clients to send and/or receive money through bank accounts around the world which can only be achieved through robust partner network building. As the Partner Acquirer for LAC Region, your role is critical in building the strong partner network foundation and pillars to support Visa’s business expansion in these key markets.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Manager, Network Partner Solutioning, Visa

As the Senior Manager, Network Partner Solutioning at Visa Payments Limited in beautiful Miami, you'll play a pivotal role in expanding our innovative payment solutions far beyond traditional banking methods. You’ll be diving into the Partner Management & Acquisition (PM&A) team, a crucial part of Visa Direct, where we strive to harness the power of Visa to revolutionize how money is moved across the globe. This vibrant role invites you to be the point of contact for various internal teams, engaging in exciting discussions about new client opportunities and providing robust solutions tailored to their needs. Your responsibilities range from overseeing the meticulous selection process of new partners, whether they're banks or non-banking service providers, to collaborating seamlessly with technical, operational, and commercial teams. You’re not just about numbers; you’ll also foster strong relationships with senior personnel across partner businesses, ensuring that Visa Payments Limited is recognized as the go-to expert in payment solutions. If you like engaging with clients, you’ll work closely with the sales team to understand route demands and participate in meetings that showcase our compelling value propositions. With Visa, not only will you be enhancing your professional skills, but also contributing to a vision that aims to make payments easier and more secure for everyone, everywhere. Just imagine being a part of a team that is truly changing the landscape of financial transactions across the globe. Plus, with the hybrid work model, you get to enjoy the flexibility of working both in the office and from home. Join us and help shape the future of payments!

Frequently Asked Questions (FAQs) for Senior Manager, Network Partner Solutioning Role at Visa
What are the key responsibilities of a Senior Manager, Network Partner Solutioning at Visa Payments Limited?

The Senior Manager, Network Partner Solutioning at Visa Payments Limited is responsible for overseeing the end-to-end onboarding of new partners, ensuring effective selection processes and cost optimization. You'll manage relationships with bank and non-bank service providers, and work closely with internal teams to resolve any issues. Additionally, you'll play a significant role in expanding Visa's partner network, supporting client needs and driving the business forward.

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What qualifications are necessary for the Senior Manager, Network Partner Solutioning position at Visa?

To be a successful candidate for the Senior Manager, Network Partner Solutioning role at Visa Payments Limited, you should possess a strong background in partner management, client relations, and financial services. A bachelor's degree in business or a related field is typically required, along with several years of experience in a similar role. Strong communication and negotiation skills are essential for building relationships and managing stakeholder expectations.

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How does the Senior Manager, Network Partner Solutioning contribute to Visa's mission?

The Senior Manager, Network Partner Solutioning at Visa Payments Limited plays a critical role in fulfilling the company's mission to connect the world through innovative payment solutions. By building a robust network of banking and non-banking partners, you'll ensure that Visa can deliver seamless payment experiences to clients, thereby driving growth and enhancing customer satisfaction.

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What is the significance of the hybrid work model for the Senior Manager, Network Partner Solutioning role at Visa?

The hybrid work model for the Senior Manager, Network Partner Solutioning role at Visa Payments Limited offers the flexibility to balance in-office collaboration with remote work. This model enhances productivity and allows team members to engage meaningfully with both internal and external stakeholders, ensuring that the dynamic needs of the role can be met effectively.

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What skills are essential for thriving in the Senior Manager, Network Partner Solutioning position at Visa?

Key skills for thriving as the Senior Manager, Network Partner Solutioning at Visa Payments Limited include strong analytical abilities, excellent communication skills, and the capacity for strategic thinking. Being adept at relationship management and having a deep understanding of the payments industry will also significantly help you succeed in this role.

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Common Interview Questions for Senior Manager, Network Partner Solutioning
How do you manage relationships with partners and stakeholders in a previous role?

In managing relationships with partners, I prioritize open and transparent communication. By regularly updating stakeholders on our initiatives and challenges, I found that it cultivates trust and encourages collaborative problem-solving. Additionally, I would often set up regular meetings to ensure alignment on goals.

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What strategies do you employ when onboarding new partners?

When onboarding new partners, I employ a structured approach starting with a thorough alignment on goals and expectations. I use a checklist to facilitate clear communication on processes and timelines, followed by regular check-ins to address any concerns swiftly.

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Can you give an example of a challenging project you managed in partner solutioning?

Certainly! One project involved integrating a new banking partner within a tight timeline. I coordinated closely with technical and operational teams, driving daily updates and proactive issue resolution, which successfully led to the partner going live ahead of schedule.

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What techniques do you use to assess partner performance?

I use a combination of quantitative metrics and qualitative feedback to assess partner performance. Regularly reviewing performance against pre-established KPIs ensures accountability while gathering feedback from internal teams provides insights into areas for improvement.

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How do you approach market research when looking for new partners?

I employ both qualitative and quantitative research methods, analyzing market trends, competitors, and potential partner capabilities. I also leverage industry reports to identify emerging players that align with our strategic objectives.

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Describe how you work with sales teams to drive partner success.

Collaboration with sales teams is key. I ensure sales teams are well-informed about our partners' capabilities, so they can effectively communicate value propositions to clients. Additionally, I join sales calls to present tailored solutions that meet specific client needs.

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How do you handle conflicts or disagreements with partners?

I believe in approaching conflicts with a solution-oriented mindset. I actively listen to the partner’s concerns, seek to understand their perspective, and work collaboratively to find a resolution that addresses both parties' needs.

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What role does data play in your decision-making for partner selection?

Data plays a critical role in my decision-making process. I make use of analytics to evaluate potential partners based on their performance metrics and market position. This data-driven approach ensures objective selection criteria are upheld.

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In what ways can you improve partner engagement?

Improving partner engagement can often be achieved through regular interactions and personalized updates tailored to their interests. Implementing feedback loops where partners can share their insights helps strengthen relationships and drives mutual growth.

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What is your vision for the Partner Management team at Visa?

My vision for the Partner Management team at Visa Payments Limited is to be the leading authority in partnership strategies within the payments ecosystem. By focusing on innovation, collaboration, and a client-centric approach, we can drive exceptional business outcomes and enhance our competitive edge.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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