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Sr. Manager, MS Delivery - job 18 of 25

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The U.S. Client Marketing team, part of the North America Marketing organization, is experiencing significant growth and expanding its Marketing Services Delivery Team. This team is tasked with designing and implementing comprehensive marketing campaigns for U.S. Clients, which include issuers, fintechs, merchants, cobrands, and processors. The scope of these campaigns encompasses research and insights, campaign development and strategy, creative design and execution, channel planning and deployment, as well as reporting and measurement.

The Senior Manager will oversee Client marketing engagements, lead a team of Delivery Leads, and manage strategic projects aimed at enhancing operational efficiencies.

Additional

No Relocation package is available

No immigration support for this role will be available

Essential Functions

Nurture and lead team of Delivery Leads responsible for delivering on Marketing Services pillars – e.g., research& insights, marketing strategy, campaign development, campaign delivery, & optimization and campaign measurement
Serve as marketing strategy and campaign management expert for the Marketing Services Delivery team; work across the business (Legal, Global, North America and US Client Marketing) to capture and transfer payments marketing knowledge, insights, and best practices
Identify and develop scalable delivery frameworks to improve speed to market, ensure work is delivered efficiently and executed flawlessly
Provide marketing thought leadership and expert project management skills to develop and implement marketing programs on behalf of Clients – e.g., research& insights, marketing strategy, campaign development, campaign delivery & optimization and campaign measurement
Establish a collaborative feedback loop with Business Development and other key delivery stakeholders, champion continuous improvement of Sales x Delivery working model
Prioritize and monitor the work of Delivery Leads responsible for implementing marketing programs, ensuring they execute with excellence
Assist in developing processes to enhance working model with internal/external stakeholders to improve speed to market while ensuring strategy/creative output reflects Visa payments marketing expertise and aligns to Client program objectives
Nurture, grow and deepen Client relationships; establish US Client Marketing as preferred payments marketing partner of choice among our clients
Manage the implementation of Client engagements; identify value-add opportunities and recommend process enhancements to improve future performance
Evaluate post-engagement Client survey scores; collaborate with team to identify and implement enhancements to improve future performance

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$127500 / YEARLY (est.)

min

max

$110000K

$145000K

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What You Should Know About Sr. Manager, MS Delivery, Visa

As a Senior Manager of MS Delivery at a leading marketing firm in San Francisco, you'll be stepping into a pivotal role within the burgeoning U.S. Client Marketing team. This dynamic group has its sights set on driving innovative marketing campaigns for a diverse range of clients, including fintechs, issuers, and merchants. Your primary focus will be to lead a talented team of Delivery Leads as they design and implement comprehensive marketing strategies. You’ll dive into the nitty-gritty of campaign development, execution, and measurement, all while ensuring that operational efficiencies are at the forefront of every project. Your expertise will be invaluable in establishing scalable frameworks for swift and flawless delivery. Collaborating with various stakeholders, from Legal to Global teams, you’ll champion a best-in-class marketing model that resonates with the unique needs of each client. You’ll provide strategic thought leadership and tap into research insights to craft campaigns that not only meet but exceed client expectations. As part of your role, you will also be nurturing critical client relationships, ensuring that the U.S. Client Marketing team is regarded as a go-to partner in the payments marketing landscape. With no relocation or immigration support provided for this role, this is a distinctive opportunity to directly impact the marketing field and work in a hybrid environment that blends office collaboration with the flexibility of remote work. Come be a part of our exciting journey in shaping the future of client marketing!

Frequently Asked Questions (FAQs) for Sr. Manager, MS Delivery Role at Visa

What are the key responsibilities of the Senior Manager, MS Delivery at the marketing firm?

As a Senior Manager in MS Delivery, you will oversee client marketing engagements, lead a team of Delivery Leads, and manage strategic projects. Your responsibilities will include designing marketing campaigns, providing campaign management expertise, improving operational efficiencies, and nurturing client relationships. This multifaceted role demands a blend of leadership, strategic insight, and hands-on project management to ensure that all marketing services are delivered flawlessly.