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Sr. Manager, Strategy & Business Operations - job 17 of 21

The Global Data Office: 
With data being the fuel that drives our future - our strategies, policies, and business successes around data will define our future growth prospects. Unlocking the value available through the innovative use of data on behalf of consumers, businesses, and communities is key to our future. With our ongoing commitment to Visa’s Data Values and the responsible use of data, we at Visa have a bold vision to continue to grow and accelerate our data-related businesses and capabilities. 

 

Led by Visa’s Chief Data Officer, the Global Data Office coordinates high-impact, complex, company-wide projects related to data business strategy, critical investments, policy development, and marketplace execution. Working closely with Visa’s Chief Privacy Officer, the Technology organization, the wider data community, and the full set of Visa’s global lines of business, the Global Data Office is evolving Visa’s data-related work with momentum and enthusiasm. Driven by its commitment to trusted use of data, Visa is seeking enthusiastic leaders who are change-agents and passionate about the future of data around the world. 

 

The Sr. Manager, Strategy & Business Operations is responsible for supporting the Business Operations team, reporting to the Director of Business Operations. This individual will play an important role in driving the execution of critical business priorities for the Global Data Office. The position is responsible for consolidating, coordinating, and planning business deliverables which include Quarterly Business Reviews, OKRs, and Product Roadmap. The role requires a high level of professionalism, leadership, and interpersonal skills to manage relationships with a wide variety of internal stakeholders.

 

The ideal candidate will have strong analytical, strategic, and collaborative skills combined with meaningful operational experience and the ability to work across a matrix business organization structure. This role is an exciting opportunity to be at the forefront of Data & AI innovation at Visa with exposure to key Product and Technology leads.

 

Essential Functions:

  • Facilitate communication and collaboration across Product and Platform leads, ensuring seamless coordination and timely delivery
  • Engage with key stakeholders across various levels of the organization to build and maintain strong relationships, ensuring alignment and support for critical data priorities
  • Act as a trusted advisor to the Head of Business Operations for the Global Data Office, providing expert guidance on products, platforms, and data initiatives
  • Support the Head of Business Operations in synthesizing key information and developing internal presentations for GDO leadership team and quarterly business reviews
  • Demonstrate knowledge of capabilities and technologies in a payments ecosystem and the ability to apply them in a wide range of situations from ideation to solution
  • Lead internal tracking and monitoring of key operational metrics for productivity and efficiency across Product and Technology teams
  • Develop internal communications to effectively convey operational goals, progress, and outcomes to relevant stakeholders
  • Identify opportunities for continuous improvement in the Global Data Office practices and operations, fostering a culture of innovation and excellence
  • Lead and manage special projects ensuring timely and successful completion

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Average salary estimate

$125000 / YEARLY (est.)
min
max
$100000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Manager, Strategy & Business Operations, Visa

Are you ready to shape the future of data at Visa? As a Sr. Manager, Strategy & Business Operations, you’ll play a pivotal role in the Global Data Office, where data is not just a resource, but the foundation of innovative strategies driving our business success. In this exciting position based in Foster City, you’ll collaborate with dynamic teams across the organization, ensuring that our ambitious data initiatives are executed seamlessly and effectively. Reporting to the Director of Business Operations, your task will involve consolidating and coordinating crucial deliverables such as Quarterly Business Reviews and OKRs while building strong relationships with key stakeholders. Expect to dive deep into data analytics and voice your insights, helping us navigate the complexities of our operational goals. Your leadership will guide the Business Operations team as we push forward with our vision for responsible data usage. You’ll not only support the Head of Business Operations but also act as a trusted advisor across various levels of the company. You’ll witness firsthand how the latest technologies in the payments ecosystem can transform strategies from ideation to solution. If you have a passion for collaboration, operational excellence, and the potential for data and AI innovation, this is your moment to shine at Visa—a place where your contributions can shape the future at a global scale.

Frequently Asked Questions (FAQs) for Sr. Manager, Strategy & Business Operations Role at Visa
What does a Sr. Manager, Strategy & Business Operations do at Visa?

At Visa, the Sr. Manager, Strategy & Business Operations oversees the execution of key business priorities within the Global Data Office. This role involves coordinating deliverables like Quarterly Business Reviews and Objectives and Key Results (OKRs), alongside engaging with various stakeholders to ensure alignment in critical data initiatives.

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What skills are required for the Sr. Manager, Strategy & Business Operations at Visa?

To thrive as a Sr. Manager, Strategy & Business Operations at Visa, candidates should possess strong analytical and strategic skills, as well as operational experience. Additionally, interpersonal and communication skills play a crucial role in managing relationships with diverse internal stakeholders and ensuring effective collaboration.

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How important is collaboration in the Sr. Manager role at Visa?

Collaboration is paramount for the Sr. Manager, Strategy & Business Operations at Visa. This role requires engaging with Product and Platform leads and external stakeholders to ensure the timely execution of data strategies, making effective communication essential for success.

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What are the essential functions of the Sr. Manager, Strategy & Business Operations at Visa?

The essential functions of the Sr. Manager, Strategy & Business Operations at Visa include facilitating communication across teams, supporting business operations, leading special projects, and developing internal presentations and updates, all aimed at enhancing productivity and data strategy execution.

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What opportunities for innovation exist in the Sr. Manager role at Visa?

The Sr. Manager, Strategy & Business Operations at Visa is encouraged to identify continuous improvement opportunities. By fostering a culture of innovation and excellence, this role plays a critical part in evolving data operations and enhancing the effectiveness of the Global Data Office.

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Common Interview Questions for Sr. Manager, Strategy & Business Operations
Can you explain your experience with data strategy implementation?

When answering this question, focus on specific examples where you've led or contributed to data strategy initiatives. Discuss how your analytical skills helped in identifying data opportunities and how you collaborated with stakeholders to implement those strategies effectively.

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How do you prioritize tasks in a complex project environment?

An effective response should illustrate your prioritization framework. Discuss any tools or methodologies you use to rate tasks based on urgency and importance, and provide examples from your previous roles where this led to successful project outcomes.

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Describe a challenge you faced while managing stakeholder relationships.

Share a concise story about a challenging interaction with a stakeholder. Explain how you approached the situation, the steps you took to resolve the issue, and the ultimately positive outcome that reinforced your ability to maintain strong relationships.

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How do you ensure effective communication across teams?

Talk about specific communication strategies you’ve employed in the past. Highlight your commitment to transparency and timelines, and provide examples of how your methods facilitated collaboration among various departments.

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What methodologies do you prefer for tracking project progress?

In your answer, mention any tracking tools you are familiar with or prefer, such as Agile, Kanban, or specific project management software. Discuss how these methodologies have helped keep teams aligned and enhanced project visibility and progress.

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How would you handle resistance to a new data initiative?

Discuss your approach to change management. Emphasize your strategies for addressing concerns and promoting buy-in, such as presenting compelling data-driven arguments or involving stakeholders in the process early on.

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What experience do you have with data analytics tools?

Share your experience with specific data analytics tools (like Tableau, SQL, etc.) and how you’ve used them to extract insights that informed business decisions. Highlight your ability to learn new tools quickly and apply them in practical settings.

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Can you describe your leadership style?

Provide an overview of your leadership philosophy and how it aligns with fostering collaboration and innovation. Use examples of how you’ve coached team members or led cross-functional teams in previous roles.

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How do you approach continuous improvement in business operations?

Explain your mindset towards continuous improvement as essential to operational success. Share methodologies like Lean or Six Sigma that you may have used, and include examples of improvements made in past roles.

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Why do you want to work at Visa in this role?

Convey your passion for the company’s mission and the role's alignment with your skills and career goals. Elaborate on your interest in fostering innovation in data initiatives and how you envision contributing to Visa’s growth.

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Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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