Sr. Site Reliability Engineer - job 20 of 50

As a Sr. Site Reliability Engineer at Visa Technology & Operations LLC, you'll provide 24/7 support for critical application pipelines, develop audits and alerts to monitor real-time data flows, and create Superset Graphs for data visualization according to user needs. Collaborating with stakeholders, you'll enhance applications based on feedback, identify automation opportunities, and work on performance tuning. Additionally, troubleshooting data-related issues through code analysis is essential.

To succeed as a Sr. Site Reliability Engineer at Visa Technology & Operations LLC, candidates typically need a strong background in Big Data technologies, experience in site reliability engineering, and proficiency with automation tools. Familiarity with monitoring tools, coding skills, and the ability to analyze complex systems are crucial. A degree in Computer Science or related fields can be beneficial, along with certifications in cloud technologies.

Visa Technology & Operations LLC fosters a collaborative and innovative environment for Sr. Site Reliability Engineers. Teamwork and stakeholder engagement are crucial components of the job, allowing engineers to work together on projects that require diverse expertise. The company embraces a results-driven culture, supporting both professional development and work-life balance, including options for partial telecommuting.

As a Sr. Site Reliability Engineer at Visa Technology & Operations LLC, you'll work with a variety of tools and technologies, including Big Data stacks, monitoring and automation tools, and data visualization software like Superset. You’ll also work with coding languages for developing scripts and potentially cloud services, enhancing both performance and scalability of applications.

At Visa Technology & Operations LLC, Sr. Site Reliability Engineers have clear pathways for professional advancement. Success in this role can lead to senior leadership positions within the engineering team or opportunities to specialize in areas like DevOps or cloud architecture. Continuous learning through training and mentorship is also actively encouraged, contributing to career growth.

In answering this question, focus on a specific incident, detailing the steps you took to identify the issue, the analysis you conducted, and how you communicated with stakeholders. Highlight your technical skills and illustrate your ability to work under pressure, as well as any tools you used to resolve the situation.

Explain your approach to prioritization by discussing factors such as impact on users, urgency, and resources required. Highlight your experience with incident management frameworks and tools that assist in organizing and documenting incidents effectively.

Share specific automation tools you’ve worked with, such as Terraform or Ansible, and explain how they enhanced operational efficiency in your previous roles. Discuss the processes you automated and the measurable outcomes achieved, like reduced downtime or improved monitoring capabilities.

Talk about a project where you analyzed system performance metrics, pinpointed bottlenecks, and implemented tuning measures. Provide examples of changes made, such as optimizing code or enhancing infrastructure, and explain the impact on performance and user satisfaction.

Discuss your commitment to continuous learning, such as attending conferences, participating in workshops, or following industry blogs and journals. Mention any relevant certifications or courses you’ve completed and how they have influenced your approach to site reliability.

Describe monitoring methodologies you have experience with, such as the ELK stack or Prometheus, and how you’ve tailored monitoring solutions based on system requirements. Emphasize your approach to alerting and incident response, highlighting any evolution in your monitoring strategies for better efficiency.

Share a specific experience where you collaborated with different teams, detailing the project's complexity and your role in facilitating communication. Highlight how you ensured alignment on goals and how it contributed to the success of the project.

Discuss your approach to capacity planning, including analyzing historical data, forecasting trends, and collaborating with teams to understand business needs. Provide examples of how strategic planning helped avoid downtime or allocation issues in past roles.

Answer by detailing a specific situation, focusing on how you approached conflict resolution. Emphasize the importance of listening to different viewpoints, negotiating solutions, and reframing discussions to maintain team cohesion and focus on common goals.

Describe your experience in creating and maintaining disaster recovery plans. Discuss how you assess risks, perform failover testing, and continuously improve plans based on lessons learned from real incidents or drills to ensure system resilience.