Sr. Site Reliability Engineer - job 46 of 50

As a Senior Site Reliability Engineer at VISA, your main responsibilities include collaborating with different business and technology teams to identify critical functions and defining RTOs and RPOs. You'll also lead the development of a Disaster Recovery program, ensuring that all necessary security measures and processes are implemented. Regular maintenance and rigorous testing of the disaster recovery plan will be crucial, along with applying your networking knowledge to troubleshoot issues and ensure smooth operations.

Candidates for the Senior Site Reliability Engineer position at VISA should have a strong background in IT infrastructure and disaster recovery processes. Experience in cloud-hosted services, familiarity with database systems like MySQL and Oracle, and hands-on experience with network configurations, VPNs, and firewalls are essential. Good communication and leadership skills are also important since you'll be coordinating with various technology teams and stakeholders.

VISA actively supports disaster recovery testing for its Senior Site Reliability Engineers by implementing annual testing activities. These tests help validate the disaster recovery plan, ensuring all systems can be maintained or restored during a disaster. You'll be at the forefront of these activities, leading and coordinating with multiple teams to ensure readiness and compliance with established standards.

As a Senior Site Reliability Engineer at VISA, you will work with a variety of tools and technologies, including cloud services for disaster recovery management, network configuration tools for troubleshooting, and databases such as PostgreSQL and MongoDB for backup and restoration processes. You'll also engage with middleware platforms like Java Web Services and Apache Kafka to efficiently integrate different systems.

The work environment for a Senior Site Reliability Engineer at VISA is dynamic and collaborative. It is structured as a hybrid position, allowing flexibility to balance remote work with in-office presence. You'll engage with skilled professionals across various teams, fostering a supportive atmosphere where your expertise in disaster recovery and network management greatly contributes to the company's technological resilience.

When answering this question, emphasize the steps you took to develop the disaster recovery plan, the technologies involved, and how you ensured its effectiveness through testing and validation. Highlight any specific metrics or improvement you achieved.

Discuss your approach to analyzing business functions and assessing their operational impact. Explain how you collaborate with stakeholders to gather requirements and define realistic RTO and RPO based on business needs and acceptable downtime.

Be honest about common challenges such as maintaining up-to-date documentation, ensuring stakeholder buy-in, and integrating diverse technologies. Share any strategies you've used to overcome these obstacles, such as regular training or technology updates.

Emphasize your problem-solving skills. Describe the situation, the analysis you conducted, and the actions you took to rectify the issues. Turn this into a learning opportunity, highlighting how it improved future tests.

Mention specific tools you're familiar with (such as Prometheus, Grafana, or others) and explain what you find beneficial about them. Talk about how these tools help ensure system performance and reliability.

Discuss how data encryption ensures the security of sensitive information during backup and recovery processes. Highlight your understanding of compliance requirements and the impact of encryption on data integrity and availability.

Share your strategies for continuous learning and professional development, such as attending industry conferences, joining relevant online courses, or participating in forums and communities related to Site Reliability Engineering.

Highlight your interpersonal and communication skills. Discuss your approach to presenting technical concepts to non-technical stakeholders and how you facilitate collaboration among team members with varying expertise.

Describe your leadership style and planning process, including how you coordinate with different teams, define objectives, and document outcomes. Emphasize the importance of feedback and continuous improvement in your leadership approach.

Share your hands-on experience with specific cloud platforms (like AWS, Azure, etc.) and how you've implemented cloud solutions for DR. Mention any key takeaways from these implementations that improved efficiency or reduced downtime.