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Staff Data Center Facilities Engineer - job 2 of 3

Job Description

· US Day Shift M-F

· Configure, support, and document JSON event streaming from BMS.

· Create & Update Facility application architecture diagrams, control diagrams, & DFDs

· Ensure BMS, and other CI Applications are patched and ensure process documentation is accurate.

· Ensure CMDB is linked to source of truth, the data is accurate and up-to-date, and configuration item relationships are configured.

· Support control networks, protocols, and key components for configuration and maintenance.

· Ensure process, policy, other document repositories and up to date/accessible, and data retention policies are met.

· Routine Equipment Maintenance

· Collaborate with the data center team to support preventive maintenance activities, including tasks such as equipment testing, cleaning, and inspection.

· Ensure that preventive maintenance tasks are executed according to established schedules and guidelines to minimize downtime and extend equipment lifespan.

· Monitoring and Alert Response

· Monitor data center environmental conditions, including temperature, humidity, and power consumption, through the use of monitoring tools and systems.

· Respond promptly to alarms and alerts, following predefined procedures to investigate and address issues or escalate them to senior engineers as necessary.

· Maintain vigilant awareness of equipment status and health by regularly reviewing monitoring dashboards.

· Daily site walkthroughs to physically ensure equipment is in good order.

· Assistance in Issue Resolution

· Collaborate closely with senior engineers and technicians to troubleshoot and resolve equipment issues.

· Participate in diagnosing problems, implementing solutions, and documenting incident details and resolutions for future reference.

· Offer support during critical incidents and participate in on-call rotations to ensure 24 by 7 coverage.

· Inventory Management and Documentation

· Assist in managing inventory levels, tracking stock levels, and initiating procurement of replacement parts or equipment when required.

· Contribute to the maintenance of comprehensive documentation on equipment configurations for future reference.

· Vendor and Contractor Coordination

· Work in conjunction with external vendors and contractors during equipment installations, upgrades, and repairs.

· Follow instructions, provide assistance as needed, and ensure that external work aligns with industry standards and project timelines.

· Adherence to Compliance and Safety

· Strictly adhere to established data center procedures and guidelines to maintain compliance with industry standards, security protocols, and safety regulations.

· Promote a safety-conscious culture, emphasizing proper equipment handling and safety procedures within the data center.

· Adhere to safety protocols and guidelines, including the proper handling of equipment and the use of personal protective equipment.

· Promote a culture of safety within the data center environment and report any safety concerns or incidents promptly.

· Support for Disaster Recovery and Business Continuity:

· Assist in ensuring that data center operations are well prepared to respond effectively to emergencies, minimize downtime, and maintain service continuity.

· Incident Response

· Be part of an on call rotation to quickly respond to and resolve critical incidents.

· Coordinate with the Operations team to implement disaster recovery plans and restore services in the event of major outages.

· Document incidents comprehensively, analyzing root causes and implementing measures to prevent future occurrences.

· Communicate effectively with stakeholders during and after incidents to provide updates and assurance.

This is an on-site position. An on-site position must be consistently performed at an assigned Visa office location and require daily commute to the office location.

Average salary estimate

$90000 / YEARLY (est.)
min
max
$80000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Staff Data Center Facilities Engineer, Visa

Are you ready to take your skills to the next level? Join us as a Staff Data Center Facilities Engineer at our Highlands Ranch location! In this role, you will be part of a dynamic team dedicated to ensuring our data center operates smoothly and efficiently. You'll have the opportunity to configure, support, and document JSON event streaming from the Building Management System (BMS), while keeping our facility application architecture diagrams updated. Routine maintenance and monitoring are key aspects of the job as you will monitor environmental conditions, respond to alarms, and ensure that preventive maintenance tasks are executed on schedule. Collaboration is central to this role; you'll work alongside senior engineers to troubleshoot equipment issues, participate in incident response efforts, and help in managing inventory levels for vital components. Safety is a top priority, so you'll adhere to strict compliance and safety protocols to foster a secure environment. Plus, you will also get to coordinate with vendors during installations and repairs, ensuring everything aligns with industry standards. Being part of our team means contributing to disaster recovery plans and maintaining business continuity. If you are passionate about technology and thrive in a collaborative environment, this is the perfect opportunity for you to excel and grow your career as a Staff Data Center Facilities Engineer with us in Highlands Ranch.

Frequently Asked Questions (FAQs) for Staff Data Center Facilities Engineer Role at Visa
What are the primary responsibilities of a Staff Data Center Facilities Engineer at our Highlands Ranch location?

As a Staff Data Center Facilities Engineer at our Highlands Ranch location, your primary responsibilities include configuring and supporting the JSON event streaming from the Building Management System (BMS), maintaining accurate documentation, and ensuring the integrity of various control diagrams. You'll work on routine equipment maintenance, monitor environmental conditions, and respond promptly to alerts. Moreover, you'll coordinate closely with senior engineers for troubleshooting and problem resolution, all while adhering to safety and compliance protocols to maintain optimal data center operations.

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What qualifications are required for a Staff Data Center Facilities Engineer position?

To qualify for the Staff Data Center Facilities Engineer position, candidates generally should have a degree in a relevant field, such as engineering or information technology. Additionally, familiarity with data center operations, experience in monitoring systems, and a solid understanding of building management systems and control networks are essential. Strong problem-solving skills, attention to detail, and the ability to collaborate effectively with a team are also crucial for success in this role at our Highlands Ranch facility.

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How does the Staff Data Center Facilities Engineer ensure compliance and safety within the data center?

The Staff Data Center Facilities Engineer plays a critical role in ensuring compliance and safety by strictly adhering to established data center procedures and safety regulations. This includes the proper handling of equipment and personal protective gear, monitoring safety compliance during routine operations, and creating a culture of safety within the team. Routine training and effective communication about safety concerns or incidents are also vital aspects of promoting safety in our Highlands Ranch location.

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What tools and technologies will a Staff Data Center Facilities Engineer use on the job?

In the Staff Data Center Facilities Engineer role, you will utilize various tools and technologies, including monitoring software for environmental conditions, configuration management tools, and documentation platforms for maintaining accurate equipment records. Understanding of JSON programming for event streaming from BMS will also be beneficial. Furthermore, you'll collaborate with external vendors using industry-standard tools for equipment installations and upgrades.

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What opportunities for career advancement exist for Staff Data Center Facilities Engineers?

The Staff Data Center Facilities Engineer position offers a solid foundation for career advancement within our organization. As you gain experience, you may have opportunities to move into more senior technical roles, management positions overseeing larger teams, or specialized areas such as disaster recovery and business continuity planning. Continuous learning and professional development are encouraged, supporting your journey toward career growth in our dynamic environment.

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Common Interview Questions for Staff Data Center Facilities Engineer
Can you describe your experience with Building Management Systems?

In your response, emphasize any previous roles where you supported or configured Building Management Systems. Highlight specific projects where you contributed to monitoring, maintaining, or troubleshooting these systems, reinforcing your familiarity with industry standards and practices.

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How do you prioritize tasks in a busy data center environment?

Share your strategies for prioritizing tasks effectively, such as utilizing checklists, categorizing tasks by urgency, and communicating with team members about urgent issues. Point out your adaptability to changing priorities based on real-time events or alerts.

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What strategies do you use to ensure accurate documentation in engineering tasks?

Discuss the significance of maintaining accurate and up-to-date documentation, sharing your methods for record-keeping. Mention using collaborative tools to share updates with the team and implementing regular reviews to ensure documentation reflects current practices.

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How do you handle emergency scenarios in a data center?

Outline your approach to emergency situations, which could include following established incident response protocols, remaining calm, and assessing the situation swiftly. Emphasize the importance of communication with team members and stakeholders during these incidents.

Join Rise to see the full answer
What experience do you have with inventory management in a technical environment?

Share specific examples of how you've managed inventory levels and procurement processes in a technical role, highlighting your attention to detail and proactive approach. Discuss how maintaining accurate inventory records can prevent equipment downtime.

Join Rise to see the full answer
Can you explain your experience with preventive maintenance practices?

Detail your experience with preventive maintenance approaches, including the planning and execution of maintenance schedules. Discuss how you monitor equipment status to adjust maintenance strategies and minimize downtime for critical systems.

Join Rise to see the full answer
What do you consider when coordinating with vendors and contractors?

Focus on the importance of clear communication, establishing expectations, and adhering to schedules. Mention your experience in ensuring that the work aligns with industry standards and meets safety protocols.

Join Rise to see the full answer
How do you maintain awareness of data center environmental conditions?

Explain how you utilize monitoring tools to stay informed about data center environmental metrics such as temperature and humidity. Stress the need for regular evaluation and timely response to alerts to maintain operational integrity.

Join Rise to see the full answer
Describe your role in supporting disaster recovery plans.

Discuss any involvement you’ve had in developing or executing disaster recovery plans. Highlight coordinating with relevant teams, understanding recovery time objectives, and how your contributions minimize downtime and enhance service continuity.

Join Rise to see the full answer
How do you ensure team safety in a data center setting?

Share your approach to maintaining safety standards, including advocating for equipment handling protocols and proper use of personal protective equipment. Mention any training programs or safety meetings you’ve led or participated in to promote a safety-conscious culture.

Join Rise to see the full answer
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Diversity of Opinions
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Transparent & Candid
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Take Risks
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Passion for Exploration
Customer-Centric
Reward & Recognition
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Maternity Leave
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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, on-site
DATE POSTED
April 6, 2025

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