Staff SW Test Engineer - job 13 of 24

As a Staff SW Test Engineer at CyberSource Corporation, you will be responsible for designing and implementing automation frameworks, creating and executing various types of tests, and collaborating with cross-functional teams to ensure comprehensive test coverage. Your role will also involve identifying and resolving defects, mentoring junior engineers, and participating in ongoing process improvement initiatives to enhance overall software quality.

To qualify for the Staff SW Test Engineer position at CyberSource Corporation, candidates should ideally have experience in software testing and automation, proficiency in Java and testing tools like Selenium, and a strong understanding of quality assurance processes. Candidates should also demonstrate problem-solving abilities, excellent collaboration skills, and the capability to mentor others within the team.

The Staff SW Test Engineer at CyberSource Corporation contributes significantly to quality improvement by developing and implementing automated tests, suggesting process enhancements, and mentoring junior engineers. Through proactive identification of defects and the creation of comprehensive test cases, you help ensure that software meets high quality standards before release.

A successful Staff SW Test Engineer at CyberSource Corporation should be proficient in Java, as it is the primary programming language used for test automation. Familiarity with automation tools like Selenium or similar frameworks is also essential, along with knowledge of testing methodologies and performance testing tools that help in validating the software effectively.

Yes, while the Staff SW Test Engineer position at CyberSource Corporation is based in the Austin office, there is an opportunity for partial telecommuting. This flexibility allows you to balance collaboration in the office with the convenience of working from home.

When creating automated tests, I start by analyzing the requirements and identifying critical test cases. I then design the test architecture, using tools like Selenium for browser automation. I ensure that the code is structured and maintainable, so it can adapt to future changes. After writing the tests, I run them in a consistent CI/CD pipeline, monitoring for any failures and addressing them promptly.

In a situation with tight deadlines, I prioritize testing tasks based on business impact and risk. I focus first on critical functionalities that affect user experience and overall product quality. Effective communication with the development team is also crucial, as it helps align on priorities and deadlines, ensuring that major features are thoroughly tested before launch.

To mentor junior engineers effectively, I focus on hands-on training and real-world problem-solving. I conduct regular one-on-one sessions to discuss their progress and any challenges they face. Additionally, I encourage them to take ownership of small projects, providing guidance and support while allowing them the space to grow and learn from their experiences.

One challenging bug I encountered involved a mobile app that crashed during a specific sequence of user actions. To resolve it, I collaborated closely with the development team to reproduce the issue. We analyzed the logs and identified a memory leak caused by improper resource management. After fixing the code and running a series of tests to confirm resolution, we monitored the app for stability before the next release.

To ensure comprehensive test coverage, I utilize techniques such as requirement traceability matrices to align tests with user stories and acceptance criteria. I also perform exploratory testing to discover edge cases that may not be documented. Additionally, I advocate for continuous test suite reviews to identify gaps and ensure that our tests adapt with the codebase.

Essential tools for software testing in my experience include Selenium for automation, JIRA for bug tracking, and Jenkins for CI/CD integration. Test management tools like TestRail also play a significant role in organizing test cases and reporting results. Each tool contributes to a streamlined testing process that improves efficiency and collaboration with other teams.

I stay updated on the latest testing trends and technologies by subscribing to relevant industry publications, attending webinars and conferences, and engaging with online communities. Networking with other professionals in the field also provides valuable insights that help me adapt to emerging methodologies and tools, thereby enhancing my skills.

Collaboration between testers and developers is essential for delivering high-quality software. It fosters communication, reduces misunderstandings, and ensures that testing aligns with development practices. By working closely together, we can identify potential issues earlier, improve the feedback loop, and ensure that the end product meets quality expectations.

In a previous role, I identified that our manual testing processes were time-consuming and prone to human error. I advocated for the adoption of automated testing and led the initiative to create a framework that integrated seamlessly with our CI/CD pipeline. This resulted in a 30% reduction in testing time and improved overall reliability, allowing the team to focus more on exploratory testing.

When I disagree with a colleague about a testing approach, I focus on open communication to understand their perspective. I present data and evidence to support my viewpoint, emphasizing the impact on quality and timelines. If necessary, we can conduct a small proof-of-concept to evaluate both methods objectively. The goal is to reach a consensus that prioritizes quality while respecting different viewpoints.