eCommerce Strategist & Project Lead - Inc5000 Marketing Agency

About VividFront:

VividFront is a 5x Inc. 5000 winner and a 5x NorthCoast 99 honoree, recognized as one of the best places to work in Northeast Ohio. We’re a full-service digital agency built for brands that are scaling fast — blending deep technical expertise, bold creativity, and measurable results.

We’ve helped brands in nearly every vertical — from challenger startups to industry leaders — scale their digital revenue and elevate their customer experience. Our team is fast-moving, entrepreneurial, and passionate about doing exceptional work.

The Opportunity:
We’re looking for a Senior eCommerce Strategist & Project Lead to serve as the primary point of contact and trusted advisor for our eCommerce clients. You’ll guide brands through the complexities of digital commerce, bringing together cross-functional teams to plan and launch high-performing DTC websites and digital growth strategies.

This is more than a typical PM role — you’ll be the quarterback for each eCommerce engagement, leaning into both the technical and strategic aspects of site builds, platform integrations, retention marketing, and ongoing optimization.

What You’ll Do:

Lead eCommerce Projects from Strategy to Execution: Own timelines, scope, and success metrics for Shopify Plus builds, redesigns, replatforms, CRO audits, and retention campaigns.

Act as a Strategic Advisor: Help clients make smart decisions on tech stack, architecture, app selection, and growth strategy — connecting tactical decisions to revenue outcomes.

Translate Business Needs into Technical Requirements: Collaborate with UX, dev, and creative teams to define user stories, prioritize backlogs, and QA final deliverables.

Manage Internal & External Communications: Run productive client meetings, maintain proactive communication, and ensure alignment across stakeholders.

Drive Performance & Innovation: Analyze eCommerce KPIs and client feedback to identify opportunities for upsell, expansion, and continued improvement.

Ensure Operational Excellence: Keep projects on track, team hours in budget, and deliverables up to agency standards.

Requirement:

• 4–7 years of professional experience in an agency, consultancy, or fast-paced in-house marketing team
• Demonstrated success leading eCommerce initiatives, including Shopify Plus builds, email automations, and digital growth campaigns
• Working knowledge of tools like Klaviyo, GA4, Meta Ads, Recharge, Rebuy, Yotpo, or Gorgias
• Ability to speak fluently with developers and strategists about APIs, data layers, custom functionality, and modern web infrastructure
• Strong command of eCommerce KPIs (CRO, AOV, LTV, CVR) and how they connect to digital experience
• Excellent communication, presentation, and relationship-building skills
• Confidence juggling multiple projects with competing priorities — and a strong instinct for when to escalate, simplify, or push back
  

Bonus Points If You Have:

• Experience with headless commerce, Shopify Hydrogen, or composable commerce frameworks
• Familiarity with ERP/PIM integrations, multi-currency, or subscription business models
• Technical certifications (e.g. Shopify Plus Partner Academy, Klaviyo Partner)
• Prior experience scaling a DTC brand with 7-figure GMV or more

Perks & Benefits:

Salary Range: Competitive, commensurate with experience

Benefits Include:

💸 100% Employer-Paid Health Coverage – Base health, dental & vision insurance fully covered for employees, with spouse and dependent plans available

🕶️ Flexible Hybrid Work – Work remotely with 2 in-office days per week at our Cleveland HQ

🌴 Unlimited PTO – Take the time you need, plus enjoy company holidays and paid office closure in December

☀️ Summer Fridays & Flex Fridays Year-Round – Start your weekends early with time to recharge

🍼 12 Weeks Fully Paid Parental Leave – 3 months off for birthing parents to bond with their little one

🅿️ Free Downtown Parking – Skip the meter and park with ease near the office

💼 401K Retirement Plan – Build your future with optional retirement contributions

🎯 Stackable Incentives – Earn bonuses and perks through performance-based programs

📈 Career Advancement – We prioritize promoting from within and offer leadership growth tracks

🏆 Award-Winning Culture – Collaborative, mission-driven, and rooted in respect and creativity

Let’s Build Something Great Together
If you’re a technically savvy, client-obsessed project leader who’s passionate about scaling digital commerce, we'd love to talk!