SMB Account Manager – Italian Market

About Voxy

Voxy is an innovative corporate training solution that has been used successfully by hundreds of corporate clients around the world to upskill their teams. Our AI-driven platform, accessed both on desktop and any mobile device, allows each learner to follow a fully personalized and highly engaging learning experience. Voxy’s comprehensive content library covers more than 45 technical and soft skill courses and 25,000+ English lessons taken from renowned resources such as the AP, the Financial Times, Bloomberg, and more. Voxy courses are accompanied by certified teachers who offer round-the-clock, remote live instruction, empowering people to improve communication, foster collaboration, and grow global businesses. Our scalable solution, facilitated by our comprehensive admin reporting dashboard, results in an effortlessly inclusive program, designed to drive results for modern learners.

You can see more details about our values here (https://voxy.com/about/careers/)

Backed by leading investors in education and technology, Voxy was founded in New York City and has teams across Brazil, Chile, Europe, Mexico, Malaysia, Thailand and the U.S.

We believe that learning a language should be fun, rewarding, and a gateway to the best experiences life has to offer. If you agree, we’d love to talk.

Position Overview  

As a SMBs Account Manager, you will play a crucial role in expanding Voxy footprint in the Italian SMB market. You will be responsible for generating new business opportunities, both inbound and outbound, as well as renewing and maintaining relationships with existing clients. Your entrepreneurial mindset and proactive approach will be key in overcoming challenges and achieving sales targets. This role requires a blend of strategic thinking, relationship management, and a passion for driving business growth.

• Generate New Business Opportunities: Proactively identify and pursue new inbound and outbound business opportunities within the Italian SMB market.
• Client Relationship Management: Build and maintain strong relationships with existing clients, ensuring their needs are met and fostering long term partnerships.
• Sales and Renewals: Drive sales growth by converting leads into clients and renewing contracts with existing clients.
• Market Research: Conduct thorough market research to identify trends, potential clients, and competitive landscape.
• Entrepreneurial Mindset: Demonstrate creativity in overcoming challenges and seizing opportunities in a competitive environment.
• Collaboration: Work closely with the marketing and product teams to align sales strategies with overall business goals.

• Native/fluent Italian and fluent English are mandatory.
• Strong communication and negotiation skills, with the ability to build and maintain client relationships.
• Process-driven and organized with a focus on automating services and improving efficiencies.
• Comfortable using CRM software and other sales tools to manage and track client interactions and sales performance.
• Must be based in Italy and able to work remotely.

• Bachelor's degree in Business, Marketing, or related field preferred.
• Previous experience in B2B sales is a plus, particularly within the SMB sector.

• Attractive compensation package
• Excellent benefits: well-being allowance, medical coverage, shortened workweek with Friday afternoon off, meal vouchers
• Remote friendly work policies
• Team-building activities throughout the year
• Language classes w/ Voxy 
• Work with an awesome international team of super bright, creative, talented, and passionate individuals based around the world
• Support for Eligibility in Tax Incentives "Brain return" (Article 16, paragraph 1, Legislative Decree 147/2015) for those rejoining Italy after international work experience.

We believe in a workplace that is meant for everyone. Voxy is an equal opportunity employer.

Voxy believes that a creative, engaged and diverse team can transform the market and positively impact people's lives through education. We are sure that the mission of building the most effective way to learn English is done with a plurality of ideas and points of view, which is why we work to promote Diversity, Equity and Inclusion initiatives in our company.

In addition to training, benchmarking, and community partnerships, we also work in alignment with our internal DEI Committee.

As a reflection of our beliefs around inclusion in the workplace, our selection process has no restrictions; our goal is to assemble a diverse team that will help us be leaders in our market.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, or marital, veteran, or disability status. Learn more about our DEI initiatives and ERGs by clicking here.