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Sales Associate Employee Benefits

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

Profile Summary:

This role contributes to the achievement of Sales Goals in support of the ERM, Regional Directors and Sales Representatives in the region by being a  subject matter expert around sales coordination activities for partners across the business, and collectively leads and mentors Sales Associate team.

Profile Description:

  • Focus on driving regional growth; both new business and building upon inforce clients.  The activities may include, but are not limited to, establishing new and existing sales through relationships with brokers, negotiations with underwriting, renewal tracking and execution to increase persistency,  auditing group premium, re-enrollment, and amendment production. – 
  • Responsible for developing and maintaining a system to identify broker opportunities which leads to new sales and growth opportunities for our sales reps.
  • Accountable for utilizing internal data and analysis to identify in force opportunities that are good candidates for adding additional Voya products
  • Act as a liaison between internal business partners and the Sales Reps to assess and develop new market initiatives as new products or solutions are rolled out.
  • Responsible for developing relationships with business partners and brokers and acting as a conduit to share feedback which will result in ensuring RFPs are moved seamlessly through our proposal process and broker deadlines are met.
  • Responsible for developing and maintaining the renewal tracking tool for Life, Disability and Stop Loss products.
  • Assists in the renewal package delivery process, including but not limited to pulling experience reporting, providing block analysis and coordinating with Underwriting to ensure due dates are met
  • Manage a system to track and audit amendment premium on in force Health clients which assists in the sales region achieving sales goals. 
  • Responsible for communicating with broker, compliance, underwriting, claims etc to complete the RFP process and deliver the proposal to the broker.  Leverage relationships and experience to manage the RFP process.
  • Develop and maintain an actionable data insight model for sales reps by analyzing data that enables effective management of territory, prospects and leads. This may also include creating ad-hoc reports for clients, brokers, and internal partners.
  • Assemble PowerPoint decks and finalist documents in support of broker and finalist meetings.
  • Able to participate and lead the sold case handoff and implementation process for distribution.  This involves but is not limited to understanding what was sold to a Health client, being able to communicate and manage handoffs within Voya as well as building a relationship with the client and broker.
  • Identify unpenetrated brokers and markets for sales rep prospecting and help to develop prospecting and marketing strategies. 

Knowledge & Experience:

  • Bachelor’s Degree or Equivalent
  • 2+ years in a Sales Support/Similar Experience
  • Strong Microsoft Office Skills (Word, PowerPoint, Excel)
  • Strong interpersonal skills and partnership skills
  • Ability to thrive in a high paced team environment
  • Strong problem solving and critical thinking capabilities.
  • Excellent communication, presentation, negotiation, persuasion and conflict management skills.
  • Self-motivated with ability to work independently under tight deadlines, with minimal direction.
  • Strong organizational and time management skills.
  • Ability to travel when needed 
  • Excellent communication skills and the ability to work with different personalities.
  • Strategic thinker with superior analytical skills.
  • Intellectually curious and passionate learner, solving problems to drive innovation in standard of work while creating regional efficiencies.

#LI-NV1

Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

$75,230 - $94,040 USD

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

  • Health, dental, vision and life insurance plans
  • 401(k) Savings plan – with generous company matching contributions (up to 6%)
  • Voya Retirement Plan – employer paid cash balance retirement plan (4%)
  • Tuition reimbursement up to $5,250/year
  • Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
  • Paid volunteer time — 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

  • Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
  • Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
  • Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
  • Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
  • Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

Reasonable Accommodations

Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.

Misuse of Voya's name in fraud schemes

Average salary estimate

$84635 / YEARLY (est.)
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$75230K
$94040K

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What You Should Know About Sales Associate Employee Benefits, Voya Financial

If you’re ready to take control of your future and make a meaningful impact, join Voya Financial as a Sales Associate for Employee Benefits in Kansas City, Kansas. Here at Voya, we passionately believe in fighting for everyone's chance at a better financial future. As a Sales Associate, you will play an essential role in driving regional growth by building valuable relationships with brokers and enhancing our sales strategies. Your expertise in sales coordination will support our Regional Directors and Sales Representatives, ensuring we collectively reach our goals. You’ll be diving into tasks like tracking renewals, developing insightful data models, and leading the charge in prospecting new sales opportunities. Voya values a diverse and inclusive workplace, where every team member is encouraged to be their authentic selves. Your role will involve effective communication with various stakeholders, from compliance to underwriting, making sure proposals flow seamlessly. You'll need a proactive approach, great problem-solving skills, and a knack for building rapport. By joining Voya, you're not just starting a job; you’re becoming part of a mission-driven collective that believes in transforming lives through improved access to financial opportunities. So, are you ready to embark on this rewarding journey with us? Apply today and let’s make a difference together!

Frequently Asked Questions (FAQs) for Sales Associate Employee Benefits Role at Voya Financial
What are the responsibilities of a Sales Associate at Voya Financial in Kansas City, Kansas?

As a Sales Associate at Voya Financial, your main responsibilities will include driving regional growth through new and existing broker relationships, coordinating sales efforts, developing actionable insights for the sales team, and managing the RFP process efficiently. You will also track renewals and audits for group premiums, ensuring that the sales team achieves their targets and maintains high client satisfaction.

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What qualifications do I need for the Sales Associate Employee Benefits position at Voya Financial?

To be considered for the Sales Associate Employee Benefits role at Voya Financial, you should have a Bachelor’s Degree or equivalent experience, along with at least two years in sales support or a similar position. Strong interpersonal skills, proficiency in Microsoft Office, and the ability to thrive in a fast-paced team environment are also essential for success in this role.

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How does the Sales Associate at Voya Financial contribute to team success?

The Sales Associate at Voya Financial contributes significantly to team success by mentoring team members, facilitating collaboration between internal business partners and sales reps, and providing critical data insights to drive informed decisions. Your proactive approach will help foster an environment of communication and shared goals, ultimately boosting sales performance in your region.

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What skills are essential for a successful Sales Associate at Voya Financial?

Key skills for a successful Sales Associate at Voya Financial include excellent communication and negotiation abilities, strong critical thinking skills, organizational prowess, and a self-motivated approach to work. The ability to analyze data and identify opportunities for growth is fundamental, as well as fostering solid relationships with brokers and other key stakeholders.

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What is the typical career path for a Sales Associate in Employee Benefits at Voya Financial?

A Sales Associate in Employee Benefits at Voya Financial can expect to advance by gaining experience and demonstrating results in sales performance. From this role, you may progress to senior sales positions, management roles, or specialized areas within Voya, depending on your interests and professional goals. Continuous development and further education also play a role in career advancement.

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Common Interview Questions for Sales Associate Employee Benefits
How do you prioritize your tasks in a fast-paced sales environment?

To effectively prioritize tasks in a fast-paced sales environment, I focus on deadlines and the impact of each task on the overall sales goals. By using tools like to-do lists and time management techniques, I ensure that urgent tasks are handled promptly while still making progress on long-term projects.

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Can you provide an example of how you successfully managed a complex sales project?

I once managed a complex sales project that involved coordinating multiple stakeholders and meeting tight deadlines. I ensured clear communication among team members and actively tracked the project's progress using project management software. This approach allowed us to address issues quickly and deliver the proposal to the client ahead of schedule.

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What strategies do you use to build relationships with brokers and clients?

I build strong relationships with brokers and clients by actively listening to their needs, providing timely follow-ups, and being transparent about our offerings. I also prioritize regular communication, whether through meetings or check-ins, to foster trust and collaboration.

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How would you handle a situation where a client is unhappy with a proposal?

If a client is unhappy with a proposal, I would first listen to their concerns to understand the issues fully. I would then work with my team to address their feedback and present a revised proposal that better aligns with their needs, ensuring open communication throughout the process.

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What is your approach to analyzing data for sales opportunities?

My approach to analyzing data involves using tools and software to generate insights that highlight trends and opportunities. By identifying patterns in the data, I can tailor my sales strategies to target high-potential clients and adjust our offerings accordingly.

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Describe a time you had to negotiate effectively.

In a previous role, I negotiated contract terms with a potential broker by emphasizing the mutual benefits of our partnership. I prepared thoroughly by understanding their needs and the market landscape, enabling me to present a compelling case that resulted in a successful agreement.

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How do you ensure compliance while managing sales proposals?

To ensure compliance while managing sales proposals, I closely follow internal guidelines and collaborate with compliance teams. I make it a priority to understand the regulatory requirements relevant to our products, ensuring that all proposals meet necessary standards before submission.

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What makes you passionate about working in sales, particularly in employee benefits?

My passion for working in sales, especially in employee benefits, stems from the positive impact our services can have on individuals' lives. I find it fulfilling to help clients navigate their options and secure the benefits that will support their financial well-being.

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How do you keep yourself updated with industry trends and changes?

I stay updated with industry trends by subscribing to relevant publications, attending webinars, and participating in professional networks. Engaging with peers and thought leaders in the industry allows me to remain informed and adapt our strategies accordingly.

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Why do you want to work for Voya Financial as a Sales Associate?

I want to work for Voya Financial as a Sales Associate because I admire your commitment to improving financial access for individuals and communities. The collaborative culture and the emphasis on innovation resonate with my personal values, and I believe my skills can significantly contribute to your mission.

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Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

Our corporate mission is to make a secure financial future possible — one person, one family, one institution at a time. As we carry out our work to realize our mission, we do so in a way that is ethically, economically, socially and environmental...

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Full-time, on-site
DATE POSTED
March 29, 2025

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