VP of Global Operations

About Us

Flatfeecorp.com is changing how back-office administrative work is organized. They provide legal, accounting, tax, payroll and all the other regulatory and administrative support functions to small to mid-sized companies around the world when they are expanding overseas. They implement systems and procedures, vetting and interviewing contractors, and organizing tasks to allow their customers to expand into new territories with cost certainty.

Classification

Exempt

Organizational Relationship

Reports to CEO

Job Summary

The Vice President of Global Operations will plan, direct, coordinate, and oversee operations activities in the organization, ensuring development and implementation of efficient operations and cost-effective systems to meet current and future needs of the organization.

Major Duties and Responsibilities

• Interfaces with clients to understand their business needs, coordinates with country managers and process managers to translate the business needs into executable projects in various countries.

• Works with experts to design and implement integrated services and solutions.

• Works alongside other departments within the company to develop better customer and vendor experiences.

• Consolidates and documents knowledge on topics impacting the crypto industry as a whole.

• Establishes, implements, and communicates the strategic direction of the organizations operations division.

• Collaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on operations projects and systems.

• Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials.

• Ensures that departmental decisions and project plans such as those for staffing, development, organization, material efficiency, hardware acquisitions, are in line with the organizations business plan and vision.

• Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution.

• Reviews and approves cost-control reports, cost estimates, and staffing requirements for projects.

• Presents periodic performance reports and metrics to the chief executive officer and other leadership on the operations of various services.

• Maintains knowledge of emerging technologies and trends in operations management.

• Identifies training needs and ensures proper training is developed and provided.

• Oversees the daily workflow of the contract process managers and contract regional managers.

• Quality control contract process management.

Supervisory Responsibilities

No direct reports

Work Environment

This is a hybrid position, so employee may be required to travel to corporate office based in California as needed.

Physical Demands

The physical demands described here are representative of those that are typical of the job and must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee is occasionally required to stand, walk, sit, use hands to type, handle objects, tools or controls, reach with hands and arms, talk or hear.

Position Type and Expected Work Hours

This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. but may be flexible depending on business needs.

Travel Requirements

This is a remote position but may be required to travel to corporate office based in California as needed (potentially up to 5%).

Required Education and Experience

• 5+ years of experience in-house with a small to mid-sized company

• Bachelor’s degree in Business Administration, Finance, or equivalent experience

• Experience with global business operations

Preferred Education and Experience

• Masters degree

• Multilingual (at least one more language than English where you can conduct business communications)

• Accounting or business background

• Law background

• Experience with crypto industry

Required Skills and Qualifications

• Strong interpersonal and presentation skills with ability to communicate effectively with others at all levels of the organization

• Strong negotiating skills for legal and financial/commercial issues

• Ability to establish and maintain strong relationships with clients and vendors

• Ability to work independently with little or no supervision

• Strong supervisory and leadership skills

• Excellent organizational skills and attention to detail

• Strong analytical and problem-solving skills.

• Excellent time management skills with a proven ability to meet deadlines

• Ability to prioritize tasks

• Ability to act with integrity, professionalism, and confidentiality

• Proficient with Microsoft Office Suite or related software