Import Specialist

Import Specialist

Are you ready to develop the future of retail?  

As the world’s leader in IoT and data technologies for commerce, our mission is to help retailers and brands use digitalization to become more efficient, more intelligent, and more sustainable—and in doing so, enable more positive commerce.  

VusionGroup  is a fast-growing, fast-paced retail tech company. We believe that by thinking big and working together as one team—agile thinkers, tech makers, and change agents—we can build the largest retail IoT platform in the world.   

We build. We create impact.  

As an Import Specialist, you will play a crucial role in ensuring the smooth flow of imported goods into our supply chain. Your responsibilities will encompass managing customs procedures and import logistics, requiring attention to detail, strong communication skills, and the ability to collaborate effectively with internal teams and external partners. 

• Customs:
  • Provide required commercial documentation for customs clearance.
  • Monitor and facilitate customs releases for imports in the US, Canada, and Mexico.
  • Coordinate with customs brokers to ensure efficient clearance processes.
  • Resolve issues related to net weight and HTS (Harmonized Tariff Schedule) codes in collaboration with Product Managers.
  • Address anti-dumping concerns and correct inaccurate customs entries.
  • Conduct assessments of customs brokers to optimize efficiency and cost-effectiveness.
  • Review tariff reports to identify opportunities for optimization.
  • Create and manage purchase orders (POs) for import-related activities.
  • Coordinate with Finance for timely processing of invoices from brokers and other import-related entities.
• Import Logistics/Transportation:
  • Track and trace incoming shipments to ensure visibility and accountability.
  • Analyze key performance indicators (KPIs) to improve lead times and costs in import logistics.
  • Collaborate with departments to determine optimal transportation methods and routes.
  • Request and evaluate carrier quotes, selecting the most suitable options.
  • Coordinate with carriers for pickups, deliveries, and estimated time of arrivals (ETAs).
  • Provide timely shipment status updates to the team.
  • Coordinate with warehousing team to ensure timely receipt of stock.
  • Update SAP system with estimated delivery dates and upload proof of delivery (POD) records.
  • Create transport purchase orders (POs) and process invoices in the SAP system.

Qualifications we’re looking for.     

• Experience:

  • Proven experience in customs and importation processes.

• Skills: 

  • Proficiency in SAP and Excel.
  • Effective communication skills for coordinating with internal teams and external partners.
  • Excellent organizational and problem-solving skills.
  • Language: This role involves interaction with internal and external clients and partners nationally and globally. Professional competency in the English language is therefore a requirement of this role. Bilingualism in both French and English is considered an asset.

• Abilities:

  • Strong knowledge of customs regulations and compliance in the US, Canada, and Mexico.
  • Familiarity with Incoterms and transportation models (e.g., DDP, FCA).

• Education: 

  • Bachelor's degree in a relevant field or equivalent work experience.

We innovate. We help communities thrive. 

VusionGroup has an international presence in 19 countries. In joining us, you’ll be part of a globally distributed team of intellectually curious, committed, and collaborative co-workers.  

The work is fast paced, challenging, and ambitious. Here, you will feel valued for your contributions as we reinvent modern commerce—together.  

We feel supported. You will too.  

VusionGroup is a place where people feel safe, happy, and respected. We offer programs and benefits to support you in whatever comes next in your life, including: 

• Generous paid time off (PTO):  35 days PTO to enable work/life integration and promotes a culture of trust.
• Health & Wellness: Eligibility for healthcare benefits begin day one, plus retirement savings plans.
• Financial future: While retirement savings plans vary by country, we help you plan for your future.
• Family-First Support: Navigate family challenges with our assistance, securing time for both your loved ones and self-care.
• Hybrid work: Find your balance with two days working from home, three days in the office, plus the freedom to work anywhere for up to two weeks a year.
• Time off to volunteer and give back to your community.
• Career Growth: E-learning opportunities and workshops, and global mobility potential  
• Commute benefits: up to $100/month per employee for commuting expenses.
• Philanthropy: Our company matches employee donations up to $500 per year for causes close to your heart.