Security Guard Level 2, Dallas TX

As a Security Guard Level 2 at Walden Security in Dallas, TX, your primary responsibilities include protecting client properties against fire, vandalism, and illegal entry. You'll monitor surveillance systems, conduct regular patrols, and respond promptly to incidents. Your role is crucial in maintaining a safe environment for diverse clients like Class-A Office Buildings and Fortune 500 Companies, so vigilance and prompt action are essential.

To qualify for the Security Guard Level 2 position at Walden Security, candidates must have a high school diploma or GED and be at least 18 years old. Additionally, you must be able to pass a criminal background check and drug test. These qualifications ensure that we hire trustworthy and competent individuals dedicated to upholding the safety of our clients.

Yes! At Walden Security, new hires for the Security Guard Level 2 position undergo extensive training that leads to earning your Security Officer Certification. Our training program has been recognized by Training Magazine as a Top 100 Award Winner, highlighting our commitment to developing knowledgeable and skilled security professionals.

Walden Security offers numerous benefits to Security Guard Level 2 employees. These include competitive pay starting at $17, medical, dental, and vision insurance options, tuition reimbursement, and paid time off for employees who average at least 32 hours a week. Additional perks include flexible schedules, a 401K plan, and an Employee Assistance Program, all designed to support your growth and well-being.

Walden Security actively promotes a 'Promote From Within' philosophy. This means that Security Guard Level 2 employees have excellent opportunities for career advancement within the company. Hard work and dedication are recognized, allowing team members to move up the ladder and embrace new challenges, embodying our motto of 'Setting the Standard by Setting the Example®.'

If I observe suspicious activity, I would first ensure the safety of myself and others by assessing the situation. Then, I would report the activity to the appropriate authorities and follow the protocols established by Walden Security. It's important to remain calm and collected while documenting the occurrence accurately.

Prioritizing tasks as a Security Guard Level 2 involves assessing the urgency and importance of each situation. I focus on immediate safety concerns first, such as checking alarms or dealing with on-site incidents, and then manage my routine patrols and monitoring duties thereafter.

I have hands-on experience with various surveillance systems, including monitoring live feeds and reviewing recorded footage for unusual activities. I'm familiar with the procedures for operating these systems and maintaining logs, which ensure we have accountable records of any incidents.

In the event of a fire alarm, I would immediately assess the situation to determine if it's a false alarm or a real emergency. I would follow the evacuation procedures and assist in guiding people to safety while ensuring that emergency services are contacted promptly.

Essential qualities for a Security Guard Level 2 include strong observational skills, attention to detail, excellent communication abilities, and the capacity to remain calm under pressure. These traits enable a guard to effectively ensure the safety of the premises and respond appropriately to any situation.

When dealing with conflicts, I prioritize de-escalation by communicating calmly and respectfully with all parties involved. If necessary, I would separate the individuals involved and contact law enforcement if the situation escalates beyond my control.

I am drawn to Walden Security because of its reputation for valuing employee development and creating a supportive working environment. The commitment to training and career advancement aligns perfectly with my career goals in security services.

I have been trained in standard emergency response protocols, which include knowledge of evacuation routes, first aid procedures, and how to safely handle various crises. I believe that being proactive and prepared is key in ensuring everyone's safety during an emergency.

In a previous position, I encountered a situation where an individual was causing a disruption. By remaining calm and addressing them firmly yet respectfully, I was able to diffuse the tension and restore order without further escalation, which was a critical learning experience.

I maintain a positive attitude by focusing on the overall goal of my role, which is ensuring the safety of others. Engaging with colleagues and clients positively, along with celebrating small wins throughout the day, helps me stay motivated and optimistic.