Security Officer 2, Dallas TX

As a Security Officer 2 at Walden Security in Dallas, TX, your primary responsibilities include protecting various properties against threats like fire, vandalism, and unauthorized entry. You'll patrol the premises, monitor surveillance equipment, and respond to incidents as they arise. Additionally, you will engage and communicate with building occupants to ensure their safety and provide excellent customer service.

To qualify for the Security Officer 2 position at Walden Security in Dallas, TX, candidates must possess a high school diploma or GED and be at least 18 years old. You should be able to pass a criminal background check and a drug test. Previous security experience may be beneficial but is not required as extensive training will be provided for all new hires.

Yes, Walden Security offers extensive training for new hires in the Security Officer 2 role. This initial training is designed to equip you with the necessary skills to earn your Security Officer Certification, ensuring you are well-prepared to handle various security situations effectively.

Security Officer 2 employees at Walden Security enjoy a wide range of benefits. These include competitive pay, medical, dental, and vision insurance, tuition reimbursement, paid time off, a 401K plan, and various employee recognition programs. Additionally, there are perks such as savings on phone bills and vacations, as well as opportunities for professional development through our Employee Family Scholarship program.

Absolutely! Walden Security promotes a philosophy of promoting from within. As a Security Officer 2, you will have the opportunity to advance your career through various roles and responsibilities. The company values the growth of its team members, providing them with pathways to elevate their positions within the organization.

When answering this question, focus on a specific incident where you demonstrated your ability to remain calm and effective under pressure. Highlight your decision-making process, the actions you took to resolve the situation, and the outcome. This showcases your relevant experience and problem-solving capabilities.

Discuss techniques such as regular physical activity, taking brief mental breaks, and staying engaged with your surroundings. You could also mention any previous experiences where staying alert helped prevent incidents, showing your dedication to the role.

Emphasize your ability to communicate effectively and adapt to different cultures and backgrounds. Share examples where you successfully navigated diversity in a professional setting, which illustrates your interpersonal skills and customer service orientation.

Explain that you would assess the situation while prioritizing safety, document the behavior, and alert the proper authorities if necessary. Mention the importance of following company protocols and maintaining clear communication with your team.

Discuss your commitment to continuous learning through attending training sessions, reading relevant materials, or participating in industry workshops. This shows your dedication to staying informed and effective in your role.

Reflect on your relevant skills and experiences, such as your ability to handle stressful situations or your commitment to service excellence. Tailor your response to align your previous experience with the desired attributes for a Security Officer.

Provide a clear example detailing the situation, how you communicated the rule to staff or customers, and how you ensured compliance. This demonstrates your understanding of authority while maintaining a professional demeanor.

Highlight your de-escalation techniques, such as active listening and maintaining a calm tone. Share an example where your approach resolved conflict peacefully, reinforcing your ability to manage challenging situations.

Identify qualities such as vigilance, integrity, and communication skills, explaining why they are essential in maintaining safety and security. Your answer should reflect an understanding of the role's responsibilities and nuances.

Explain your philosophy that excellent customer service and security can coexist. Describe past experiences where you successfully provided assistance and maintained safety, underscoring your ability to juggle various aspects of the position.