Overview :Quality Assurance ManagerSee yourself at Wallenius Wilhelmsen. We collaborate, we care, we challenge every day to keep the world in motion and transform logistics into a zero- emissions, carbon-free industry.Join us and make it happen!Come join our team as a Quality Assurance Manager!ResponsibilitiesWHAT YOU’LL DO• Oversee a staff of 5 to hourly and salary employees• Performs critical, independent decision making that directly influences workflow and processes.• Responsible for designing and implementing programs / processes to ensure all quality standards are met (internal, customer, ISO).• Leading the CAPA process (RC / CA) and weekly CAP-DO meetings with Operations and / or Customer representatives.• FMEA development as needed• Creation of Standard Operating Procedures through collaboration with Operations.• Periodic audits in accordance with quality program and customer requirements.• Track and report quality metrics as determined by General Manager.• Investigate, contain, analyze the root cause, and implement effective countermeasures• Participate in and champion WalWil's Safety-First program.• Additional duties and responsibilities as determined by management.QualificationsWHAT YOU’LL NEED• Minimum five (5) years practical experience as a Quality Manager or Supervisor with ISO compliance responsibility in an office environment supporting a fast-paced production facility.• Knowledge of ISO standards, ISO auditing experience / courses• Strong working knowledge and comfort with computers and technology. Especially Microsoft Excel.• Ability to work collaboratively within a team environment to meet all performance expectations.• Strong professional communication skills• A sense of urgency and display flexibility to meet changing priorities and business needs.ABOUT USWallenius Wilhelmsen is an iconic shipping and logistics company with premium end-to-end supply chain management. Our vision is to empower people and markets through a sustainable flow of goods and services.We transport and handle cars, tractors, trains, windmills, or even whole factories for some of the most well-known companies in the world.When added up, the effort of our global workforce keeps the world moving.OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSIONWe are a global group of people from diverse backgrounds and lifestyles. Wallenius Wilhelmsen is proud to be an equal opportunity employer committed to building a workplace where all contributors feel they can bring their best selves every day, learn from each other, and be appreciated.We recognize that Diversity, Equity, and Inclusion is central to our business outcomes because it touches every part of our operations and strategy.Our journey towards sustainable and integrated logistics compels us to attract people with diverse experiences, skills, and abilities.Last updated : 2024-09-26