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Senior Counsel - Omni Customer Capabilities

Position Summary...

The Senior Counsel will provide legal support to the fast-moving Omni Customer Capabilities team on the Walmart US eCommerce team. The Senior Counsel reports directly to the Senior Lead Counsel for eCommerce Marketplace Legal.

What you'll do...

  • Provide overall direction by analyzing business objectives and customer needs developing communicating building support for and implementing business strategies plans and practices analyzing costs and forecasts and incorporating them into business plans determining and supporting resource requirements evaluating operational processes measuring outcomes to ensure desired results identifying and capitalizing on improvement opportunities promoting a customer environment and demonstrating adaptability and sponsoring continuous learning.

  • Develop and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps recruiting selecting and developing talent supporting mentorship workforce development and succession planning and leveraging the capabilities of new and existing talent

  • Cultivate an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices developing consequences for violations or noncompliance and supporting the Open Door Policy

  • Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives engaging key stakeholders in the development execution and evaluation of appropriate business plans and initiatives and supporting associate efforts in these areas

  • Develop and fosters relationships as business partners with client by understanding the global business goals and objectives providing business related input monitoring operational and financial performance and supporting the implementation of the company business objectives.

  • Direct planning and budgeting process by recommending and reviewing initial financial goals with senior management establishing financial budgets identifying risks and opportunities associated with meeting budgets based on current trends and financial performance advising senior financial management reviewing operating and capital plans while considering business intelligence prior year activity and operational plan information sharing plan updates with senior management reviewing and updating budget versions to ensure final plan meets corporate financial improvement guidelines and regularly reviewing actual performance to plan identifying gaps updating forecasts and recommending actions to correct performance

  • Identify assesses and manages risks to the company by engaging directing and supervising outside counsel and consultants collaborating with clients to develop mitigation strategies ordering and overseeing investigations directing overseeing participating in negotiations ordering directing the review of company policies practices and procedures developing and monitoring effectiveness of the reporting structure overseeing the filing of governmental notices or disclosures collaborating with officer level clients on significant risks seeking authority and obtaining informed consent to proceed with legal matters reviewing legal documents notices and announcements representing the company before courts of law legislative bodies governmental agencies and other tribunals reviewing legislative and regulatory developments and other research and developing the strategy for insurance and indemnification.

  • Provide legal advice to the company by providing clients with an informed understanding of the clients legal rights obligations and risks to allow the client to make informed decisions developing strategies to respond to clients legal issues counseling clients regarding legal compliance and costs of business initiatives identifying the need for and directing training reviewing legislative trends and significant legal decisions and representing the company before various administrative and judicial bodies.

  • Identify the need for and directs legal support for business transactions and projects by collaborating with internal and external stakeholders overseeing drafting editing and reviewing legal documents notices and announcements directing the development of standards and forms for handling commonly encountered transactions and projects engaging directing and supervising outside counsel and consultants counseling clients on alternative legal and business strategies identifying the need for legal surveys and reviewing and approving business initiative implementation strategies

What you’ll bring:

  • Strong legal and analytical skills.

  • Experience providing direct legal support to retail business units.

  • Law degree with minimum of 5 years of legal experience.  

  • Ability to work cross-functionally to provide comprehensive solutions allowing for legally compliant advancement of business initiatives.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $130,000.00-$260,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Law degree from an accredited law school and 5 years’ experience in law.
License to practice law in at least one state.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leading cross-functional teams

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America
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Average salary estimate

$195000 / YEARLY (est.)
min
max
$130000K
$260000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Counsel - Omni Customer Capabilities, Walmart

Are you ready to take your legal career to the next level? Join the Walmart US eCommerce team as a Senior Counsel - Omni Customer Capabilities, where you will play a vital role in shaping the future of online retail! In this exciting position based in Bentonville, AR, you'll provide legal support to our dynamic Omni Customer Capabilities team. As part of a fast-paced environment, you will work closely with the Senior Lead Counsel for eCommerce Marketplace Legal, diving into a variety of responsibilities including identifying and managing legal risks, drawing up strategies to support business objectives, and ensuring compliance with regulations. Your expertise in retail law will be put to the test as you counsel clients on legal rights, obligations, and risks, not to mention collaborating with cross-functional teams to deliver comprehensive solutions. Not only will you engage in developing relationships with internal and external stakeholders, you'll foster a culture of integrity by embedding company values into practices. With a competitive salary ranging from $130,000 to $260,000 and a robust benefits package, Walmart supports your professional and personal well-being. If you possess a law degree and a minimum of 5 years of relevant experience, including a knack for innovative problem-solving, this could be the perfect opportunity for you to thrive in a supportive work environment. Dive in and be part of a team that values continuous learning and development!

Frequently Asked Questions (FAQs) for Senior Counsel - Omni Customer Capabilities Role at Walmart
What are the primary responsibilities of the Senior Counsel - Omni Customer Capabilities at Walmart?

As a Senior Counsel - Omni Customer Capabilities at Walmart, your primary responsibilities will include providing legal guidance to the eCommerce team, managing legal risks, developing business strategies, and ensuring compliance with industry regulations. You'll also be involved in fostering partnerships and relationships across business units to achieve Walmart's goals.

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What qualifications are necessary for the Senior Counsel position at Walmart?

To qualify for the Senior Counsel - Omni Customer Capabilities position at Walmart, candidates must hold a law degree from an accredited law school, possess at least 5 years of legal experience, and have a license to practice law in at least one state. Strong analytical skills and experience providing legal support to retail business units are also preferred.

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How does the Senior Counsel at Walmart support business initiatives?

The Senior Counsel at Walmart plays a crucial role in supporting business initiatives by offering legal advice that helps internal clients make informed decisions. This includes analyzing potential risks, developing legal strategies, and collaborating across departments to ensure that Walmart's initiatives are not only successful but also compliant with the law.

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What type of benefits does Walmart offer for the Senior Counsel position?

Walmart offers a comprehensive benefits package for the Senior Counsel - Omni Customer Capabilities position, which includes competitive pay, performance-based bonuses, medical, vision, and dental coverage, a 401(k) plan, and generous paid time off. Additionally, associates can access Walmart's Live Better U education benefit program covering tuition for various academic programs.

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Is experience in the retail sector important for a Senior Counsel role at Walmart?

Yes, experience in the retail sector is highly valued for the Senior Counsel - Omni Customer Capabilities position at Walmart. Candidates who have provided legal support to retail business units will be better equipped to navigate the unique challenges that come with eCommerce and retail law, making them ideal for this role.

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Common Interview Questions for Senior Counsel - Omni Customer Capabilities
Can you explain how you would manage legal risks associated with Walmart's eCommerce initiatives?

In managing legal risks, I would first conduct a thorough analysis of potential risks tied to specific eCommerce initiatives. I would then collaborate with cross-functional teams to develop strategies that mitigate these risks while supporting business goals, ensuring all actions comply with legal standards and integrating compliance into the planning process.

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How do you prioritize your tasks when working on multiple legal projects at once?

To prioritize my tasks effectively, I assess the urgency and impact of each project, aligning my work with corporate goals. I utilize project management tools and maintain open communication with stakeholders to adjust priorities based on feedback and deadlines, ensuring that all projects receive the attention they require.

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Describe a challenging legal issue you faced and how you resolved it.

One challenging issue involved navigating a complex compliance matter related to new regulations in retail eCommerce. I conducted extensive legal research, collaborated with stakeholders to gather insights, and developed actionable legal guidelines. My proactive approach led to successful compliance and minimized risks for the organization.

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What is your experience working with cross-functional teams?

In my previous roles, I have worked closely with cross-functional teams, providing legal insight that helps bridge gaps between departments. I emphasize collaboration, hosting regular meetings to understand each team's objectives while offering legal advice to guide strategic decisions, ensuring a well-rounded approach to project execution.

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How would you foster a culture of compliance and ethics within your team?

I would foster a culture of compliance and ethics by embedding these values into daily practices, providing ongoing training, and creating open channels for discussing ethical dilemmas. Encouraging transparency and outlining consequences for violations can further nurture a positive ethical environment where team members feel empowered to act responsibly.

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What strategies would you implement to attract and retain top legal talent?

To attract and retain top legal talent, I would emphasize professional development opportunities, mentorship programs, and a collaborative work atmosphere. Offering competitive compensation packages and promoting work-life balance also plays a crucial role in ensuring that our legal team feels valued and motivated.

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How do you stay updated on legal trends and regulations impacting eCommerce?

I stay updated on legal trends and regulations impacting eCommerce by subscribing to industry newsletters, attending legal seminars, and participating in professional networks. Regularly engaging in continuous learning ensures that I can offer clients informed advice based on the latest developments in the law.

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Can you discuss your experience with drafting legal documents?

Throughout my career, I have gained extensive experience in drafting various legal documents such as contracts, compliance reports, and regulatory filings. My attention to detail ensures that all documents are clear, legally sound, and fully compliant with applicable laws, minimizing potential legal disputes.

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How do you approach negotiation in a legal context?

In a negotiation context, I emphasize understanding the interests of all parties involved. I approach negotiations with a collaborative mindset, striving for win-win outcomes. My legal expertise allows me to identify potential risks while developing solutions that uphold both the organization's interests and foster strong working relationships.

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What do you see as the most significant legal challenges facing the retail industry today?

The retail industry faces significant legal challenges today, such as navigating evolving eCommerce regulations, data privacy concerns, and compliance with consumer protection laws. Staying ahead of these challenges requires agility, thorough legal analysis, and proactive strategies to ensure that the business can adapt without compromising legal obligations.

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DATE POSTED
April 14, 2025

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