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Senior Manager, Product Management - Marketplace - job 1 of 9

Position Summary...What you'll do...The Walmart US eCommerce Marketplace team builds products that connect sellers across the world to buyers shopping on our marketplaces. Our customers have access to hundreds of millions of offers from sellers globally. We are looking for a customer-obsessed Product Leader to build 0 -1 seller-facing product experience.You will make an impact by...• Managing and executing a product roadmap by analyzing customer and product data for actionable insights, determining rollout strategy, and managing risks and new opportunities.• Defining vision and strategies for your product, using domain expertise, internal and external best practices, identifying market opportunities, and building business cases.• Leading and delivering on key cross-functional projects that span across multiple teams within the organization.• Building collaborative relationships with key partners by driving priorities aligned to OKRs, communicating and prioritizing product roadmaps, and gaining buy-in from executive leadership.You will sweep us off our feet if...• You have experience delivering seller-facing marketplace products.• You have experience in Retail or DTC e-commerce operations.• You have experience working with complex data, understanding insights and dashboards.• You have experience delivering platform products.• You have a strong bias for action, moving the team towards delivery complex products on time.• You have an analytical mindset for solving the most impactful customer and seller issues.• You have a growth mindset for expanding the scope and building strong teams of Product Managers.• You are a strong cross-functional collaborator with business, design, engineering, etc.• You are excited about solving complex challenges.• You are customer-centric in spirit and in execution.• You are comfortable influencing others, leading teams, managing stakeholders, getting buy-in from. leadership, and communicating clearly.• You have experience leading a product team.Preferred Experience• Product: You have experience delivering highly successful and innovative products with your fingerprints all over them and you are deeply proud of what you have accomplished. If you have experience in building products or features that drive seller growth in an eCommerce capacity, that is right up our alley.• Technical chops: You possess the technical familiarity and/or expertise to closely collaborate with engineering on technical architecture, solution design, and requirements and scope tradeoffs.• Strategic: You can craft a coherent product vision, multi-year strategy, and quarterly roadmap that your team and the business rallies behind.The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .Sunnyvale, California US-08479:The annual salary range for this position is $143,000.00-$286,000.00Bentonville, Arkansas US-09401:The annual salary range for this position is $110,000.00-$220,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Option 1: Bachelor's degree in computer science, engineering, or related area and 9 years' experience in product management. Option 2: 11 years' experience in product management or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Master's degree in Computer Science, Engineering, Business Administration, or related area and 8 years' experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.Masters: Business Administration, Masters: Computer Engineering, Masters: Computer SciencePrimary Location...640 W California Avenue, Sunnyvale, CA 94086-4828, United States of America
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Average salary estimate

$214500 / YEARLY (est.)
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$143000K
$286000K

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What You Should Know About Senior Manager, Product Management - Marketplace, Walmart

As the Senior Manager of Product Management - Marketplace at Walmart, based in Cupertino, CA, you'll be part of our dynamic eCommerce Marketplace team, which connects sellers around the globe to millions of buyers. This is an exciting opportunity for someone who is truly customer-focused and ready to lead the development of a seller-facing product experience from the ground up. Your role will involve strategizing and executing a comprehensive product roadmap by diving deep into customer and product data to extract actionable insights. You'll be the driving force behind defining the vision for our product, leveraging industry best practices, and identifying lucrative market opportunities. Collaboration is key in this role; you'll lead projects that span multiple teams, ensuring that priorities align with our objectives. A successful candidate will have a proven track record of delivering impactful eCommerce products, and a knack for interpreting complex data into straightforward strategies. If you thrive in a fast-paced environment and have a bias for action, this position offers the chance to influence major product developments and foster a team of driven Product Managers. At Walmart, we invest in our people, offering great benefits to support both your career and personal well-being. If you are eager to tackle complex challenges and cultivate a customer-centric mindset within a collaborative space, we want to hear from you!

Frequently Asked Questions (FAQs) for Senior Manager, Product Management - Marketplace Role at Walmart
What are the responsibilities of a Senior Manager, Product Management - Marketplace at Walmart?

As the Senior Manager, Product Management - Marketplace at Walmart, your primary responsibilities will include managing a product roadmap, ensuring the timely delivery of projects, and leading cross-functional initiatives. You'll analyze customer and product data to make informed decisions, define product vision, and collaborate with various teams to drive priorities aligned with company goals. The role requires an individual who not only understands marketplace dynamics but can also harness analytics to enhance the seller experience.

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What qualifications are needed for the Senior Manager, Product Management - Marketplace role at Walmart?

To be considered for the Senior Manager, Product Management - Marketplace position at Walmart, candidates should hold a Bachelor's degree in Computer Science, Engineering, or a related field, with at least 9 years of experience in product management. Alternatively, a robust background with 11 years of experience in relevant areas is also acceptable. A Master's degree in a suitable field combined with supervisory experience is highly desirable.

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What does Walmart offer in terms of salary and benefits for the Senior Manager, Product Management - Marketplace position?

In the Senior Manager, Product Management - Marketplace position at Walmart, you can expect a competitive salary ranging between $143,000.00 and $286,000.00 in Cupertino, CA. Alongside a performance-based bonus structure, the role comes with comprehensive health benefits, including medical, vision, and dental coverage, as well as financial perks such as a 401(k) plan and stock purchase options. Walmart also provides valuable paid time off, education benefits, and various other incentives to support personal and professional growth.

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What key skills should a Senior Manager, Product Management - Marketplace have?

A successful Senior Manager, Product Management - Marketplace at Walmart should possess strong analytical skills, excellent cross-functional collaboration capabilities, and a customer-centric mindset. Experience in delivering eCommerce products, managing complex data, and crafting multi-year strategies is crucial. The ability to communicate effectively with diverse stakeholders and lead product teams with a strong bias for action is essential for making impactful decisions.

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How does Walmart ensure inclusivity in product development for the Senior Manager, Product Management - Marketplace role?

At Walmart, the Senior Manager, Product Management - Marketplace will be expected to focus on creating inclusive digital experiences. Candidates with knowledge of Web Content Accessibility Guidelines (WCAG) and experience in digital accessibility are preferred. The role emphasizes the importance of integrating accessibility standards into product development, ensuring that all our customers can access Walmart's products and services, reinforcing our commitment to inclusivity.

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Common Interview Questions for Senior Manager, Product Management - Marketplace
How would you manage a product roadmap for a seller-facing platform?

When managing a product roadmap for a seller-facing platform, it's important to start by identifying critical customer needs based on market research. You would then prioritize features based on their potential impact and feasibility while aligning them with company goals. Regularly communicating updates and gathering feedback from stakeholders will aid in refining the roadmap and ensuring it remains relevant.

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Can you describe your experience with cross-functional teams?

In interviews, discuss specific projects where you collaborated with teams from different departments such as engineering, marketing, and customer service. Highlight how you facilitated communication and ensured everyone was aligned towards the shared objectives, leading to successful project outcomes. It's also beneficial to mention any tools or methodologies you used to enhance collaboration.

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What strategies would you employ to analyze customer and product data?

To analyze customer and product data effectively, I would employ both quantitative and qualitative methods. Utilizing analytics tools to track usage patterns, gathering user feedback, and running A/B tests are essential strategies. Additionally, I would present findings in a clear manner to stakeholders to drive informed product decisions based on insights.

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How do you define a product vision?

Defining a product vision starts with identifying the long-term goals for the product and understanding the needs of the customers. You would craft a clear and concise vision statement that outlines the purpose of the product and its value proposition. In an interview, emphasize how you ensure that this vision aligns with company objectives and positively impacts users.

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What is your approach to product roadmaps and prioritizing tasks?

When it comes to creating product roadmaps, my approach involves gathering input from various stakeholders, evaluating market demands, and assessing technical feasibility. I prioritize tasks based on alignment with strategic objectives and potential return on investment. Articulating this process in interviews shows your comprehensive understanding of product management.

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How have you successfully launched a product in your previous roles?

Describe a specific case of a successful product launch, detailing the steps taken from conception through launch. Emphasize your role in collaborating with teams, your strategies for marketing the product, and how you measured success post-launch. Providing quantifiable results will strengthen your response.

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What methods do you use to gather feedback from sellers or users?

I believe in using a combination of qualitative and quantitative feedback methods. This can include surveys, one-on-one interviews, and usability tests, as well as analyzing analytics data to understand user behavior. In an interview, you can showcase your ability to synthesize feedback into actionable insights that guide product iterations.

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Can you give an example of overcoming a significant challenge in product management?

During interviews, be prepared with a challenging scenario you encountered, detailing the context, the actions you took to address it, and the outcome. Focus on problem-solving skills and your ability to adapt to challenges while keeping the team motivated and aligned.

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How do you ensure that your product aligns with customer needs?

To ensure alignment with customer needs, I prioritize user research and testing throughout the product life cycle. Regularly checking in with customers, validating assumptions, and iteratively refining the product based on feedback are crucial for success. Discussing frameworks or methodologies you apply, such as design thinking, can add depth to your response.

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What do you believe are the key metrics for success in a marketplace product?

Key metrics for success in a marketplace product include seller retention rates, customer satisfaction scores, transaction volume, and the speed of onboarding new sellers. Be prepared to elaborate on why these metrics matter and how you would use them to make continuous improvements to the product.

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